ALASKA CUSTOMER NOTIFICATIONS

Arrival in Anchorage of North Star 17021

February 16, 2017

 

To all TOTE Maritime Alaska Valued Customers,

Due to weather, the North Star Voyage 17021 is scheduled to arrive in Anchorage on Sunday, February 19th for a mid-morning discharge.  Please see below for the Anchorage terminal schedule.

Anchorage Terminal Schedule – February 19th:

 

0800     Gate Open

1030     Vessel Work Start

1100     Southbound Trailer Cargo Cutoff for Voyage 17022

1730     Lanes Close

 

If you have questions or require further information please don’t hesitate to contact your sales representative or customer service.

 

Federal Way                                      800.426.0074

Alaska                                                907.276.5868

Alaska Sales Executives                    907.265.7216

 

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/

We apologize for any inconvenience this may cause and appreciate your support.

 

 

ALASKA CUSTOMER NOTIFICATIONS

2017 Dry-Dock Schedule *Reminder*

Date: January 24, 2017
Subject: 2017 Dry-Dock Schedule *Reminder*

To all TOTE Maritime Alaska Valued Customers,

TOTE Maritime Alaska will be performing regularly scheduled dry dock maintenance on our Orca Class Vessel the “Midnight Sun” in February 2017. TOTE Maritime Alaska will sail one voyage per week for two weeks during this time.

In order to allow you to better plan your shipments to and from Alaska during the upcoming dry dock, we would like to advise you of the changes in our sailing schedule. The schedule is as follows:

Northbound from Tacoma:
• Voyage 17017 – North Star – departs Thursday, February 2 at 0100. All present cutoffs remain in effect.
• No sailing on Saturday morning, February 4.
• Voyage 17019 – North Star – departs Thursday, February 9 at 0100. All present cutoffs remain in effect.
• No sailing on Saturday morning, February 11.

TOTE Maritime Alaska will resume a normal northbound sailing schedule the week of February 13, with voyage 17021 – North Star – departing Thursday, February 16 at 0100 and voyage 17023 – Midnight Sun – departing Saturday, February 18 at 0100.

Southbound from Anchorage:
• Voyage 17016 – Midnight Sun – departs Tuesday, January 31, and discharges in Tacoma Friday, Feb 3.
• Voyage 17018 – North Star – departs Sunday, February 5. All present cutoffs remain in effect.
• There is no southbound departure from Anchorage on Tuesday, February 7.
• Voyage 17020 – North Star – departs Sunday February 12. All present cutoffs remain in effect.
• There is no southbound departure from Anchorage on Tuesday February 14.

If you have questions or require further information, please contact the following:

Federal Way Customer Service 253-449-2112
Tacoma Vehicles 253-238-8450

Current sailing schedules are always available at http://www.totemaritime.com. We appreciate the partnership we enjoy with all of you.

ALASKA CUSTOMER NOTIFICATIONS

2017 Martin Luther King Jr Day

To Our Valued Customers,

 

In observance of Martin Luther King, Jr. Day on January 16, 2017, TOTE Maritime Alaska will have a few changes to our facility operational schedules.

Schedule changes are as follows:

Tacoma Marine Terminal, Tacoma Vehicle Department, Federal Way Office, and Customer Service:

Monday, January 16 – Closed

Tuesday, January 17 – Open – Normal Operation

Anchorage Terminal – All Offices:

Monday, January 16 – Open – Normal Operation

Tuesday, January 17 – Open – Normal Operation

**There is no impact on TOTE Maritime Alaska’s posted Vessel Schedule**

Should you have any questions, please contact the following:

  • Federal Way Customer Service                       253-449-2112
  • Federal Way Sales Representative                 800-426-0074
  • Alaska Sales Representative                           907-265-7216
  • Alaska Customer Service                                907-276-5868

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/.

We thank you for your continued support.

ALASKA CUSTOMER NOTIFICATIONS

2017 Dry Dock Schedule

To all TOTE Maritime Alaska Valued Customers,

TOTE Maritime Alaska will be performing regularly scheduled dry dock maintenance on our Orca Class Vessel the “Midnight Sun” in February 2017. TOTE Maritime Alaska will sail one voyage per week for two weeks during this time.

In order to allow you to better plan your shipments to and from Alaska during the upcoming dry dock, we would like to advise you of the changes in our sailing schedule.  The schedule is as follows:

Northbound from Tacoma:

  • Voyage 17017 – North Star – departs Thursday February 2 at 0100. All present cutoffs remain in effect.
  • No sailing on Saturday morning February 4.
  • Voyage 17019 – North Stardeparts Thursday February 9 at 0100. All present cutoffs remain in effect.
  • No sailing on Saturday morning February 11.

 

TOTE Maritime Alaska will resume a normal northbound sailing schedule the week of February 13 with voyage 17021 – North Star – departing Thursday February 16 at 0100 and voyage 17023 – Midnight Sun – departing Saturday February 18 at 0100.

 

Southbound from Anchorage:

  • There will be no cargo loaded to southbound voyage 17016 on Tuesday January 31.
  • Voyage 17018 – North Star – departs Sunday February 5.  All present cutoffs remain in effect.
  • There is no southbound departure from Anchorage on Tuesday February 7
  • Voyage 17020 – North Star – departs Sunday February 12. All present cutoffs remain in effect.
  • There is no southbound departure from Anchorage on Tuesday February 14

 

If you have questions or require further information, please contact the following:

 

Federal Way Customer Service          253-449-2112                                     Tacoma Vehicles    253-238-8450

 

Current sailing schedules are always available at http://www.totemaritime.com.

We appreciate the partnership we enjoy with all of you and hope you have a wonderful holiday.

 

 

ALASKA CUSTOMER NOTIFICATIONS

2016-2017 Holiday Schedule Notice **Reminder**

December 12, 2016

To:              All TOTE Valued Customers and Carriers

Subject:   2016-2017 Holiday Schedule Notice **Reminder**

In order to allow you to better plan your shipments to and from Alaska during the upcoming Christmas and New Year’s Holiday, we would like to advise you of some changes in our sailing and operational schedules.  The schedule is as follows:

Northbound Voyage Tacoma Gate Cut Off Unload Anchorage
NS 16197 Thursday December 22 @ 11 PM Monday December 26 @ 7 AM
No sailing on Saturday morning December 24
MS 16199 Thursday December 29 @ 11 PM Monday January 2 @ 7 AM
No sailing on Saturday morning December 31
Southbound Voyage Anchorage Gate Cut Off Unload Tacoma
NS 16194* Sunday December 18 @ 10 AM Thursday December 22
MS 16196 Tuesday December 20 @ 10 AM Thursday December 29 (9 day transit)
NS 16198 Monday December 26  @ 10 AM Wednesday January 4 (9 day transit)
No sailing on Tuesday December 27
MS 16200 Monday January 2 @ 10 AM Friday January 6 (4 day transit)
No sailing on Tuesday January 3
*Priority cargo on SB 16194 should be arranged for delivery or pickup on Thursday evening December 22, as the TOTE Maritime Tacoma terminal will be closed for the holiday starting on Friday December 23.

Tacoma Marine Terminal, Vehicle Department, Federal Way Office, Customer Service, Federal Way Fleet and Inland Departments:

Friday, December 23                                                                                       Closed

Monday, December 26                                                                                    Closed

Monday, January 2                                                                                          Closed

The Anchorage Trailer Gate & Vehicle Department:

Friday, December 23                                                                                      0800-1700

Monday, December 26                                                                                  0800-1700

Monday, January 2                                                                                          0800-1700

Anchorage office and terminal will be closed on Sunday 12/25 and Sunday 1/1.

If you have questions or require further information, please contact the following:

Federal Way Customer Service          253-449-2112

Tacoma Vehicles                                   253-238-8450

Current sailing schedules are always available at http://www.totemaritime.com.   We appreciate the partnership we enjoy with all of you and hope you have a wonderful holiday.

Sincerely,

 

Jaime Keith

Customer Service Manager

253-449-8218 – jkeith@totemaritime.com

 

ALASKA CUSTOMER NOTIFICATIONS

12.4.16 Arrival in Anchorage of North Star V16185

Date:                    December 3, 2016

Subject:               Sunday Arrival in Anchorage of North Star V16185

To all TOTE Maritime Alaska Valued Customers,

Due to weather, the North Star Voyage 16185 is schedule to arrive in Anchorage, Sunday December 4th for an evening discharge.  Please see below for the Anchorage terminal schedule.

Anchorage Terminal Schedule – December 4th:

1900                Gate Start

2100                Southbound trailer cargo cutoff for Voyage 16186

2340                Lanes close

 

TOTE representatives in Alaska will be contacting customer to re-schedule cargo delivery times.  Please contact the Anchorage Customer Service Group at 907-276-5868.

If you have questions or require further information please don’t hesitate to contact your sales representative or customer service.

Federal Way                                          800-426-0074

Alaska Customer Service                    907-276-5868

Alaska after Hours Operations          907-242-7293

Alaska Sales Executives                       907-265-7216

We apologize for any inconvenience this may cause and appreciate your support.

ALASKA CUSTOMER NOTIFICATIONS

TOTE Maritime Alaska 2016-2017 Holiday Schedule Notice

October 27, 2016

 

To:              All TOTE Valued Customers and Carriers

Subject:   2016-2017 Holiday Schedule Notice

 

In order to allow you to better plan your shipments to and from Alaska during the upcoming Christmas and New Year’s Holiday, we would like to advise you of some changes in our sailing and operational schedules.  The schedule is as follows:

 

Northbound Voyage Tacoma Gate Cut Off Unload Anchorage
NS 16197 Wednesday December 21 @ 11 PM Monday December 26 @ 7 AM
No sailing on Saturday morning December 24
MS 16199 Wednesday December 28 @ 11 PM Monday January 2 @ 7 AM
No sailing on Saturday morning December 31
Southbound Voyage Anchorage Gate Cut Off Unload Tacoma
NS 16194 Sunday December 18 @ 10 AM Wednesday December 21
MS 16196 Tuesday December 20 @ 10 AM Wednesday December 28 (8 day transit)
NS 16198 Monday December 26  @ 10 AM Wednesday January 4 (9 day transit)
No sailing on Tuesday December 27
MS 16200 Monday January 2 @ 10 AM Friday January 6 (4 day transit)
No sailing on Tuesday January 3

Tacoma Marine Terminal, Vehicle Department, Federal Way Office, Customer Service, Federal Way Fleet and Inland Departments:

 

Friday, December 23                                                                                      Closed

Monday, December 26                                                                                  Closed

Monday, January 2                                                                                          Closed

 

The Anchorage Trailer Gate & Vehicle Department:

Friday, December 23                                                                                      0800-1700 (Main Office Closed)

Monday, December 26                                                                                  0800-1700 (Main Office Closed)

Monday, January 2                                                                                          0800-1700 (Main Office Closed)

Anchorage office and terminal will be closed on Sunday 12/25 and Sunday 1/1.

 

If you have questions or require further information, please contact the following:

 

Federal Way Customer Service          253-449-2112                                     Tacoma Vehicles    253-238-8450

 

Current sailing schedules are always available at http://www.totemaritime.com.   We appreciate the partnership we enjoy with all of you and hope you have a wonderful holiday.

ALASKA CUSTOMER NOTIFICATIONS

General Rate Increase Effective 11.27.16

Dear TOTE Maritime Alaska Customers,

TOTE Maritime Alaska has filed a General Rate Increase of 3.75% to be effective Sunday, November 27, 2016.  This rate action was filed with the United States Surface Transportation Board in Washington, D.C.

Today’s filing applies to STB TOTE tariffs 101-A, 202-B, 501-A, and 601-A.  It does not apply to tariff STB TOTE 701-A (household goods).

All of us at TOTE Maritime Alaska sincerely thank you for your continued support and look forward to serving you in the future.

If you have questions regarding this filing, please contact your account representative at (800) 426-0074.  Thank you.

Chris Trefzger

TOTE Maritime Alaska

ALASKA CUSTOMER NOTIFICATIONS

2016 Labor Day Schedule Notice – REMINDER

Date:               August 29, 2016

Subject:          2016 Labor Day Schedule Notice – REMINDER

To Our Valued Customers,

In observance of Labor Day on September 5, 2016, TOTE Maritime Alaska will have a few changes to our facility operational schedules.

Schedule changes are as follows:

Tacoma Marine Terminal, Tacoma Vehicle Department, Federal Way Office, and Customer Service:

Monday, September 5                               Closed

Tuesday, September 6                              Open – Normal Operation

Anchorage Terminal – All Offices

Monday, September 5                             Closed

Tuesday, September 6                             Open          Trailer Gate  – 7:00 a.m.
Vehicle Dept – 7:00 a.m.

Over-sized and hazardous cargo for Midnight Sun, southbound voyage 16138, should be in to TOTE Maritime Alaska by close of business, Friday, September 2.

**There is no impact on TOTE Maritime Alaska’s posted Vessel Schedule**

Should you have any questions, please contact the following:

Federal Way Customer Service                             253-449-2112
Federal Way Sales Representative                       800-426-0074
Alaska Sales Representative                                  907-265-7216

We thank you for your continued support.

Sincerely,

Jaime Keith
Cargo Support Manager
253-449-8218
jkeith@totemaritime.com

ALASKA CUSTOMER NOTIFICATIONS

Orca Conversion Update

August 17, 2016

To all TOTE Maritime Alaska Customers,

TOTE Maritime Alaska has elected to alter its program of converting the Orcas to dual fuel LNG. We will not be moving forward with the Orca re-engining scheduled to start later this year.

We are working closely with our engine manufacturer to convert our engines to dual fuel LNG while minimizing our out of service time. At this juncture, we do not have an exact date for when we will convert the Orcas to run on LNG but will keep you updated as our program planning progresses.

As a result, we will be operating a normal end of year schedule and will provide you with an updated sailing schedule by the end of the month.

TOTE Maritime Alaska remains committed to providing the reliable on-time service that we have become known for over the last 40 years. We are also committed to the environmental benefits LNG provides and look forward to converting to LNG in a manner that supports the needs of Alaskans and our customers.

As always, thank you for your business and please don’t hesitate to be in touch with me if you have any questions.

Sincerely,

Mike Noone
President
TOTE Maritime Alaska