ALASKA CUSTOMER NOTIFICATIONS

Stop Work Night – September 2018

 

To Our Valued Customers,

The regular ILWU Stop Work Night this month will be held on Thursday, September 13th. The Tacoma gate will be closed from 1800hrs Thursday until 0800hrs on Friday.

If you have any questions, please call us at (800) 426-0074.

ALASKA CUSTOMER NOTIFICATIONS

TOTE Maritime Alaska 2018 Labor Day Schedule

August 21, 2018

To Our Valued Customers,

In observance of Labor Day on Monday, September 3, 2018, TOTE Maritime Alaska will have a few changes to our facility operational schedules.

Tacoma Marine Terminal, Tacoma Vehicle Department, Federal Way Office:

 

  • September 3: Closed
  • September 4: Open – Normal Operation

 

Anchorage Terminal and Office:

 

Sunday, September 2, Hazardous Cargo cut offs for SB Voyage 18140

  **Please note this is a Sunday cut off, NOT a Monday cutoff

    **All hazardous cargo must be booked by 1300

    **All hazardous waste must be in the yard by 1500

    **All hazardous loads must be in the yard by 1700

 

  • September 3: Closed
  • September 4: Lanes and Vehicle Dept open at 0700; Close at 1700

 

Should you have any questions, please contact the following:

Federal Way Customer Service         253-449-2112

Federal Way Sales Representative    800-426-0074

Alaska Sales Representative             907-265-7216

 

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/

ALASKA CUSTOMER NOTIFICATIONS

TOTE Maritime Alaska 2018 Independence Day Schedule

 

To Our Valued Customers,

In observance of Independence Day, Wednesday July 4th and Bloody Thursday, July 5th, TOTE Maritime Alaska will have the following changes in our operational schedules.

 

Tacoma Marine Terminal, Tacoma Vehicle Department, Federal Way Office:

Tuesday July 3rd – Normal Cargo Operation Hours for NB Voyage 18105

**Please note this is a Tuesday night sailing, NOT a Wednesday night.

Wednesday July 4th – Closed

Thursday July 5th – Office Open, Gates Closed

Friday July 6th – Gates Open at 0700; Normal Cargo Operations for NB Voyage 18107

 

Anchorage Terminal and Office:

 

Friday, June 29th – Cargo Cut for SB Voyage 18102

  **Please note this is a Friday cut, NOT a Sunday cut

    **All hazardous cargo must be booked by 1300

    **All hazardous waste must be in the yard by 1500

    **All other loads and empties must be in the yard by 1700

Sunday July 1st – Lanes Open at 0800; Close at 1700

Tuesday July 3rd – Normal Cargo Operations for SB Voyage 18104

Wednesday July 4th – Closed

Thursday July 5th – Lanes open at 0700

 

Should you have any questions, please contact the following:

Federal Way Customer Service         253-449-2112

Federal Way Sales Representative    800-426-0074

Alaska Sales Representative             907-265-7216

 

 

ALASKA CUSTOMER NOTIFICATIONS

Update on LNG Conversion Timeline

To our valued customers –

TOTE Maritime Alaska is adjusting the LNG conversion schedule and has elected to delay the upcoming Midnight Sun LNG conversion phase-1 dry-dock by 1 year. Midnight Sun was originally scheduled to undergo phase 1 of the LNG conversion from mid-December 2018 through early-February 2019.  TOTE Maritime Alaska will continue sailing both vessels throughout the year with the exception of routine holiday single-sailings.

The adjustment to the conversion schedule aligns the Orca’s LNG-readiness to the most recent timeline for Tacoma’s LNG-plant completion.

In place of this year’s dry dock period, our team will continue preparing Midnight Sun’s transition to LNG for items that don’t require a dry-dock.

TOTE Maritime Alaska is fully committed to convert the Orca class vessels to LNG, the most environmentally friendly maritime fuel available.

The new conversion schedule is as follows;

  • Midnight Sun Phase 1: 2019-2020
  • North Star Phase 2: 2020-2021
  • Midnight Sun Phase 2: 2021-2022

For further information please contact your account executive or customer service.

We greatly appreciate your support.

TOTE Maritime Alaska

 

ALASKA CUSTOMER NOTIFICATIONS

Mobile Application Announcement – Android!

To our valued customers,

TOTE Maritime is excited to announce in addition to launching a custom mobile application for the Apple platform, we are introducing a version for the Android platform which is available now!

This “app” will have the same look and feel that customers enjoy in the online portal. Our goal is to provide you with various tools to access key information while providing a premiere customer experience.

A few of the features included in the mobile application are:

  • Watch List Capabilities with Automatic Notification
  • Ability to Release Equipment
  • GPS Visibility on TOTE Maritime Owned Equipment
  • Equipment Status Information
  • Voyage Calendar
  • One Touch Access to Customer Service

We value your business and appreciate your continued support. Please reach out to your TOTE Maritime Alaska Customer Service or Sales Representative with any questions.

ALASKA CUSTOMER NOTIFICATIONS

Mobile Application Announcement

To our valued customers,

TOTE Maritime is excited to announce that, in addition to the enhancements and redesign of the Customer Web Portal, we are launching a custom mobile application. This “app” will have the same look and feel that customers enjoy in the online portal. Our goal is to provide you with various tools to access key information while providing a premiere customer experience.

A few of the features included in the mobile application are:

  • Watch List Capabilities with Automatic Notification
  • Ability to Release Equipment
  • GPS Visibility on TOTE Maritime Owned Equipment
  • Equipment Status Information
  • Voyage Calendar
  • One Touch Access to Customer Service

TOTE Maritime’s mobile platform is now available to download for Apple devices effective March 26, 2018. An application for Android devices is currently being tested and will be available soon.

We value your business and appreciate your continued support. Please reach out to your TOTE Maritime Alaska Customer Service or Sales Representative with any questions.

ALASKA CUSTOMER NOTIFICATIONS

Schedule Change Notice 18031

February 26, 2018

To all TOTE Maritime Alaska Valued Customers,

Please be advised that the Midnight Sun, Northbound voyage 18031 will be delayed due to severe weather. TOTE Maritime Alaska will have the following changes in our operational schedule:

Anchorage Terminal and Office: 

Tuesday, February 27

Lanes Open: 0800-1140 and 1300-2000                

Cargo cut-off: 1000 for voyage 18032

Work Start: 1400

 

Should you have any questions or need other information, please contact the following:

Alaska Customer Svc                   907.276.5868

Alaska Sales Executives              907.265.7216

Federal Way Customer Svc         253.449.2112

 

Current sailing schedules are always available for your convenience at www.totemaritime.com

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/

We apologize for any inconvenience this may cause and appreciate your continued support.

ALASKA CUSTOMER NOTIFICATIONS

TOTE Maritime Alaska LNG conversion schedule

To all TOTE Maritime Alaska Valued Customers,

We want to thank you for your patience during our first LNG conversion period.  The North Star will be coming back into service and will assume our standard Wednesday sailing schedule, beginning February 21st, 2018.

Please be advised that TOTE Maritime Alaska will be making the following changes to our operational schedule:

Thursday, February 15th – Tacoma Terminal – Voyage MS 18025

NB Trailers:  Gate hours 0800 – 2300

NB Vehicles:  Gate hours 0800 – 1500

Friday, February 16th – Tacoma Terminal – Voyage NS 18027

**Scheduled voyage CANCELLED**

Sunday, February 18th – Anchorage Terminal

**Terminal CLOSED**

Monday, February 19th – Anchorage Terminal – Voyage MS 18026

Work Start: 0700

Gate hours 0800 – 1700

Cargo cut-off for Southbound voyage 18022: 1100

*Standard time for hazardous cargo cut-off will remain in place

Tuesday, February 20th – Anchorage Terminal – Voyage NS 18028

**Scheduled voyage CANCELLED**

We apologize for any inconvenience this may cause and appreciate your continued support of our commitment to safety.

Should you have any questions or need other information, please contact the following:

Alaska Customer Svc                 907.276.5868

Alaska Sales Executives             907.265.7216

Federal Way Customer Svc        253.449.2112

Current sailing schedules are always available for your convenience at www.totemaritime.com

ALASKA CUSTOMER NOTIFICATIONS

Schedule Change Update 18017

February 2, 2018

To all TOTE Maritime Alaska Valued Customers,

The Midnight Sun 18017 is expected to depart Tacoma later this morning. We currently anticipate a Monday 0800 work start in Anchorage and will have the following changes to our operational schedule:

Sunday, February 4th – Anchorage Terminal

Closed

Monday, February 5th – Anchorage Terminal

Lanes Open: 0700-1700 (open through lunch)

Work Start: 0800

Cargo cut-off for Southbound 18018: 1200

*Standard time for hazardous cargo cut-off will remain in place.

We apologize for any inconvenience this may cause and appreciate your continued support of our commitment to safety.

 

Should you have any questions or need other information, please contact the following:

Alaska Customer Svc                 907.276.5868

Alaska Sales Executives             907.265.7216

Federal Way Customer Svc        253.449.2112

Current sailing schedules are always available for your convenience at www.totemaritime.com

ALASKA CUSTOMER NOTIFICATIONS

Schedule Change V18009 – Update

January 18, 2018

To all TOTE Maritime Alaska Valued Customers,

We continue to monitor the severe weather storm off Vancouver Island. At this time, we expect the Midnight Sun 18009 to depart Tacoma Thursday evening, with an anticipated cargo start in Anchorage on Sunday at 1900. We will provide additional updates as they become available.

We apologize for any inconvenience this may cause and appreciate your continued support of our commitment to safety.

Should you have any questions or need other information, please contact the following:

Alaska Customer Svc              907.276.5868

Alaska Sales Executives         907.265.7216

Federal Way Customer Svc    253.449.2112

Current sailing schedules are always available for your convenience at www.totemaritime.com