ALASKA CUSTOMER NOTIFICATIONS

Martin Luther King Jr Day

January 4, 2018

To Our Valued Customers,

In observance of Martin Luther King, Jr. Day on January 15, 2018, TOTE Maritime Alaska will have a few changes to our facility operational schedules.

Schedule changes are as follows:

Tacoma Marine Terminal, Tacoma Vehicle Department, Federal Way Office, and Customer Service:

Monday, January 15 – Closed

Tuesday, January 16 – Open – Normal Operation

 

Anchorage Terminal – All Offices:

Monday, January 16 – Open – Normal Operation

Tuesday, January 17 – Open – Normal Operation

 

**There is no impact on TOTE Maritime Alaska’s posted Vessel Schedule**

Should you have any questions, please contact the following:

  • Federal Way Customer Service            253-449-2112
  • Federal Way Sales Representative       800-426-0074
  • Alaska Sales Representative                907-265-7216
  • Alaska Customer Service                      907-276-5868

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/.

Thank you for your continued support.

 

ALASKA CUSTOMER NOTIFICATIONS

Noteworthy Hazardous and On Deck Hazardous Cut-Off Changes

December 20, 2017

To our valued customers,

TOTE Maritime Alaska announces the following changes to current processes for all loads containing ‘On Deck’ and ‘Noteworthy’ hazardous cargo. These changes are in response to a recent vessel audit by the American Bureau of Shipping regulators which highlighted the need to complete the Dangerous Cargo Manifest 24 hours in advance of cargo operations for all loads containing ‘On Deck’ and ‘Noteworthy’ hazardous cargo.

 

On Deck Stowage Definition:

  • Any item that contains a C or D in the 10A column of the 49CFR.
  • Any hazard class or item specifically outlined in the TOTE Maritime Alaska policy
  • All items in hazardous classes:
    • 1.4/1.5/1.6
    • 2.3
    • 4.3 (liquids)
    • 5.1/5.2

 

Noteworthy Hazardous Definition:

  • See supplemental list of hazardous cargo defined as noteworthy by TOTE Maritime Alaska
  • For example, loads that are CDC, DOT Special Permit or require special stowage such as the following:
    • UN0331/ UN0332 Explosive, blasting, type B or E or Agent blasting, Type B or E
    • UN0336 Fireworks

 

To support this safety initiative, effective Tuesday, December 26th, 2017, the following manifesting and in-gate times will be in effect for all northbound and southbound On Deck and Noteworthy Hazardous.

Required information:

  • Booking number
  • Trailer number
  • Hazardous manifest for the entire load

 

For NB cargo:

For Wednesday vessels: Manifest by Tuesday 1700, in-gated to terminal Wednesday by 1800

For Friday vessels: Manifest by Thursday 1700, in-gated to terminal Friday by 1800

 

For SB cargo:

For Sunday vessels: Manifest by Friday 1500, in-gated to terminal Sunday by 1000

For Tuesday vessels: Manifest by Monday 1500, in-gated to terminal Tuesday by 1000

 

For any questions or concerns regarding hazardous, please reach out to the following:

NB Hazardous: HazardousAK@totemaritime.com or 253.449.2111

SB Hazardous: ANC.Haz@totemaritime.com or 907.265.7255

 

ALASKA CUSTOMER NOTIFICATIONS

LNG Trade Notification

Date:               December 5th, 2017

Subject:           2018 Dry-docking Schedule

To all TOTE Maritime Alaska Valued Customers,

TOTE Maritime Alaska will be performing regularly scheduled dry dock maintenance as well as preparing the North Star to run on LNG between December 15th and February 2nd.

TOTE Maritime Alaska will continue to sail the Midnight Sun during this period, operating on the regularly scheduled Tacoma Wednesday night and Anchorage Sunday day operations. All established gate and vessel cut offs will remain in place.

TOTE Maritime Alaska will resume a normal northbound sailing schedule on February 9th with voyage 18023 departing Tacoma.

If you have questions or require further information, please contact the following:

Federal Way Customer Service         253-449-2112

Tacoma Vehicles                                  253-238-8450

Anchorage Customer Service            907-265-7200

Anchorage Vehicles                             907-265-7252

Current sailing schedules are always available at www.totemaritime.com.  We appreciate the partnership we enjoy with you and hope you have a wonderful holiday.

 

 

ALASKA CUSTOMER NOTIFICATIONS

TOTE Maritime Alaska Schedule Change V17170/V17173

To all TOTE Maritime Alaska Valued Customers,

Please be advised that the North Star, Southbound Voyage 17170 and Northbound Voyage 17173 will be delayed due to a severe storm front in the Gulf of Alaska. TOTE Maritime Alaska will have the following changes in our operational schedule:

Tacoma Terminal

Wednesday, November 8th:

NB Trailers: Normal gate cut-offs applicable for voyage 17173

NB Vehicles: Normal gate cut-offs applicable for voyage 17173

 

Thursday, November 9th

SB Trailers from V17170: Available 15:00

Trailer gate: 1800 (due to stop work night)

Vehicles Gate: Will be closed for pick up and delivery

 

Friday November 10th

Vehicle Gate: Open at 0700 for receiving and pick up

Trailer Gate: Normal hours

 

Anchorage Terminal and Office: 

Sunday, November 12th                             

Lanes Open: 0800-TBD (closed for lunch 1200-1300)                  

Cargo cut-off: 1000 for voyage 17174

Work Start: 1300

 

Should you have any questions or need other information, please contact the following:

Alaska Customer Svc                 907.276.5868

Alaska Sales Executives             907.265.7216

Federal Way Customer Svc        253.449.2112

 

Current sailing schedules are always available for your convenience at www.totemaritime.com

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/

We apologize for any inconvenience this may cause and appreciate your continued support.

ALASKA CUSTOMER NOTIFICATIONS

TOTE Maritime Alaska 2018 General Rate Increase

Dear TOTE Maritime Alaska Customers,

TOTE Maritime Alaska has filed a General Rate Increase of 4.5% to be effective Sunday, December 3, 2017. This rate action was filed with the United States Surface Transportation Board in Washington, D.C.

Today’s filing applies to STB TOTE tariffs 101-A, 202-B, 501-A, and 601-A. It does not apply to tariff STB TOTE 701-A (household goods).

All of us at TOTE Maritime Alaska sincerely thank you for your continued support and look forward to serving you in the future.

If you have questions regarding this filing, please contact your account representative at 800.426.0074. Thank you.

Chris Trefzger

 

 

ALASKA CUSTOMER NOTIFICATIONS

Thanksgiving Holiday Notice

September 22, 2017

To Our Valued Customers,

In order to allow you to better plan your shipments to and from Alaska during the upcoming Thanksgiving Holiday, we would like to advise you of some changes in our sailing and operational schedules. The schedule is as follows:

 

Northbound from Tacoma:

  • No northbound sailing on Thursday morning, November 23
  • Voyage 17181 – North Star:
  • Departs Saturday, November 25 at 0100
  • All Trailer and Vehicle cutoffs remain in effect
  • Cargo will discharge in Anchorage on Tuesday, November 28 at 0700

 

Southbound from Anchorage:

  • Voyage 17178 – North Star:
  • Departs Anchorage on Sunday, November 19
  • Cargo will discharge in Tacoma on Friday evening, November 24 (5 day transit)
  • Voyage 17180 – Midnight Sun:
  • Departs Anchorage on Tuesday, November 21
  • Cargo will discharge in Tacoma on Wednesday evening, November 29 (8 day transit)
  • There is no southbound departure from Anchorage on Sunday, November 26
  • Voyage 17182 – North Star:
  • Departs Anchorage on Tuesday, November 28
  • Cargo will discharge Tacoma on Friday, December 1

 

Tacoma Marine Terminal and Vehicle Department

Federal Way Customer Service, Inland and Fleet Department 

  • Wednesday, November 22 – OPEN
  • Trailer Gate: 0800-2400
  • Vehicle Gate: 0800-1600
  • Thursday, November 23 – CLOSED
  • Friday, November 24 – OPEN
  • Trailer Gate: 0800-2300
  • Vehicle Gate: 0800-1500

 

Anchorage Terminal and Office 

  • Wednesday, November 22 – OPEN (Normal Hours)
  • Thursday, November 23 – CLOSED
  • Friday, November 24 – OPEN
  • Trailer and Vehicle Gate: 0800-1145
  • Sunday, November 26 – CLOSED
  • Monday, November 27 – OPEN
  • Trailer Gate: 0700 Start

 

Should you have any questions, please contact the following:

 

Federal Way Customer Service                                253-449-2112

Federal Way Sales Representative                          800-426-0074

Alaska Sales Representative                                    907-265-7216

 

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/

ALASKA CUSTOMER NOTIFICATIONS

KFF Service for Winter 2017/2018

To our valued customers:
Once again, it is time to bundle up and prepare for the winter season in Alaska. After internal discussion, we are announcing the official start of KFF (Keep from Freezing) Service to begin with our northbound sailing of the North Star, Voyage 17149 departing Tacoma at 0100 on Thursday, 09/28/2017.
As a reminder, basic guidelines for requesting KFF Service are:
  • Request KFF Service at time of booking
  • Request insulated equipment at time of booking
  • Declare KFF Service on your bill of lading for each load
If you are a customer that has a TOTE Maritime Alaska equipment pool, our Customer Service and Inland Groups will assist you in transitioning to the correct equipment based on your KFF needs.
Once again, we would like to thank each and every one of you for a smooth transition in and out of this service.
Should you have any questions regarding the above, please contact the following:
Federal Way Customer Service                                                 253.449.2112
Anchorage Customer Service                                                    800.234.8683
Tacoma Vehicles                                                                          253.238.8450
Current sailing schedules are always available for your convenience at www.totemaritime.com
ALASKA CUSTOMER NOTIFICATIONS

Upcoming Early Work Starts

September 13, 2017

To all TOTE Maritime Alaska Valued Customers,

We have adjusted our sailing schedule to include the following early work starts, which will provide earlier cargo availability to better serve our customers.

The Anchorage terminal schedule will be as follows, for two upcoming voyages:

Sunday, 9/17

0300 – Work Start

0700 – Gate Open

1000 – Southbound Trailer Cargo Cutoff

1700 – Gate Close

 

Tuesday, 9/26

0300 – Work Start

0700 – Gate Open

0900 – Southbound Trailer Cargo Cutoff

1700 – Gate Close

 

Should you have any questions, please contact the following:

 

Federal Way Customer Service                    253-449-2112

Federal Way Sales Representative              800-426-0074

Alaska Sales Representative                         907-265-7216

 

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/.

 

We thank you for your continued support.

ALASKA CUSTOMER NOTIFICATIONS

Labor Day Schedule Notice

August 2, 2017

To all TOTE Maritime Alaska Valued Customers,

In observance of Labor Day on September 4, 2017, TOTE Maritime Alaska will have a few changes to our facility operational schedules.

Schedule changes are as follows:

Tacoma Marine Terminal, Tacoma Vehicle Department, Federal Way Office, and Customer Service:

  • CLOSED Monday, September 4
  • OPEN Tuesday, September 5 (Normal Operations)

 

Anchorage Terminal – All Offices:

  • CLOSED Monday, September 4
  • OPEN Tuesday, September 5 (Trailer and Vehicle gates open at 0700)

 

**There is no impact on TOTE Maritime Alaska’s posted Vessel Schedule**

 

Should you have any questions, please contact the following:

Federal Way Customer Service                                 253-449-2112

Federal Way Sales Representative                            800-426-0074

Alaska Sales Representative                                      907-265-7216

 

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/.

We thank you for your continued support.

ALASKA CUSTOMER NOTIFICATIONS

Independence Day Schedule **Reminder**

June 23, 2017

To Our Valued Customers,

In observance of Independence Day, Tuesday July 4 and Bloody Thursday, Wednesday July 5, TOTE Maritime Alaska will have the following changes in our operational schedules.

Schedules are as follows:

Tacoma Marine Terminal, Tacoma Vehicle Department, Federal Way Office:

Monday, July 3

  • Open

Tuesday, July 4

  • Closed

Wednesday, July 5

  • Office Open, Gates Closed

Thursday, July 6

  • 0700 Trailer Gate Open
  • 1400 Voyage 17101 Cargo Cut Off
  • 2400 Trailer Gate Closes
  • 1300-1600 Vehicle Gate Open (POV Pick-Up Only)

Friday, July 7 

  • 0700 Trailer Gates Open
  • Normal Cargo Operations (Voyage 17103)

 

Anchorage Terminal and Office: 

Tuesday, July 4

  • 0300 Work Start
  •  0700 Lanes Open
  •  0900 Cargo Cutoff
  • 1130 Terminal and Offices Close

Wednesday, July 5

  • 0700 Gate and Offices Open

Thursday, July 6

  • 0800-1700 Lanes Open, No Lunch Closure

Friday, July 7

  • 1630 Oversized/Hazardous Cutoff, Voyage 17102

Sunday, July 9

  • 1900 Work Start
  • 2000-2330 Lanes Open
  • 2300 Cargo Cutoff

Monday, July 10

  • 0800 Lanes Open

Should you have any questions, please contact the following:

Federal Way Customer Service                                  253-449-2112

Federal Way Sales Representative                             800-426-0074

Alaska Sales Representative                                       907-265-7216

 

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/