ALASKA CUSTOMER NOTIFICATIONS

Schedule Change Notice

May 1, 2017

To all TOTE Maritime Alaska Valued Customers,

We have adjusted our sailing schedule with an early work start for the vessel arriving in Anchorage tomorrow,Tuesday, May 2.  This schedule change will provide cargo availability sooner than usual.

Anchorage Terminal Schedule for Tuesday, May 2:

0300     Work Start

0700     Trailer Gate Open

1000     Southbound Trailer Cargo Cutoff

1700     Lanes Close

The cargo cut off for southbound loads will be 10:00 a.m. tomorrow and over-sized cargo and hazardous cargo should be in to TOTE Maritime by close of business today.

Please coordinate with Anchorage Customer Service to find out the exact details of when your cargo will be available for delivery and if you have questions regarding southbound loads or need other information, please contact any of the following:

Federal Way                                         800.426.0074

Alaska Customer Svc                           907.276.5868

Alaska Sales Executives                      907.265.7216

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/

ALASKA CUSTOMER NOTIFICATIONS

Memorial Day Schedule

To Our Valued Customers,

In observance of Memorial Day, Monday May 29th, TOTE Maritime Alaska will have the following changes in our operational schedules.

Schedules are as follows:

Tacoma Marine Terminal, Tacoma Vehicle Department, Federal Way Office:

Monday, May 29                 Closed

Tuesday, May 30                Open – Normal Operation

 

Anchorage Terminal and Office:

Sunday, May 28                 Open – Normal Operation

Monday, May 29                Open – 8:00 am to 11:30am

Tuesday, May 30               Open – Normal Operation; gate opens at 7:00am

 

**There is no impact on TOTE Maritime Alaska’s posted Vessel Schedule**

 

Should you have any questions, please contact the following:

Federal Way Customer Service                                  253-449-2112

Federal Way Sales Representative                             800-426-0074

Alaska Sales Representative                                       907-265-7216

 

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/

ALASKA CUSTOMER NOTIFICATIONS

Ending of KFF Service for the 2016/2017 Season

April 19, 2017

To all TOTE Maritime Alaska Valued Customers,

TOTE Maritime Alaska is suspending KFF service for the season with the last sailing being northbound Voyage 17057, which departs Tacoma on Thursday, April 20, 2017.

TOTE Maritime Alaska will begin the process of transitioning some pools to dry equipment at that time, based on customer requirements.  Please remember to transition your Bill of Lading documents to non-KFF, after that date, unless there is a specific need for this service.  If so, this need should be directly communicated to an individual in TOTE Maritime Alaska Customer Service.

We would like to thank each and every one of you for a smooth transition in and out of this service.

If you have questions regarding the suspension of KFF service, please contact the following:

Federal Way Customer Service                      253-449-2112

Anchorage Customer Service                         800-234-8683

Current sailing schedules are always available for your convenience at www.totemaritime.com.

We appreciate the partnership we enjoy with all of you and hope our service improves your efficiencies.

ALASKA CUSTOMER NOTIFICATIONS

Arrival in Anchorage of Midnight Sun 17031

March 5, 2017

To all TOTE Maritime Alaska Valued Customers,

The Midnight Sun Voyage 17031 is scheduled to arrive in Anchorage on Tuesday, March 7 for a mid-afternoon discharge. This delay is due to needing unforeseen vessel repairs for safe vessel operations. Please see below for the Anchorage terminal schedule.

Anchorage Terminal Schedule – March 7:

0800     Gate Open

1100     Southbound Trailer Cargo Cutoff for Voyage 17032

1300     Vessel Work Start

1730     Lanes Close

 

If you have questions or require further information please don’t hesitate to contact your sales representative or customer service.

Federal Way                                      800.426.0074

Alaska                                                907.276.5868

Alaska Sales Executives                    907.265.7216

 

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/

We apologize for any inconvenience this may cause and appreciate your support.

ALASKA CUSTOMER NOTIFICATIONS

Arrival in Anchorage of North Star 17029

To all TOTE Maritime Alaska Valued Customers,

Due to weather, the North Star Voyage 17029 is scheduled to arrive in Anchorage on Sunday, March 5 for a mid-morning discharge.  Please see below for the Anchorage terminal schedule.

Anchorage Terminal Schedule – March 5:

0800     Gate Open

0900     Vessel Work Start

1100     Southbound Trailer Cargo Cutoff for Voyage 17030

1700     Lanes Close

 

If you have questions or require further information please don’t hesitate to contact your sales representative or customer service.

Federal Way                                      800.426.0074

Alaska                                                907.276.5868

Alaska Sales Executives                    907.265.7216

 

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/

We apologize for any inconvenience this may cause and appreciate your support.

 

ALASKA CUSTOMER NOTIFICATIONS

Arrival in Anchorage of North Star 17021

February 16, 2017

 

To all TOTE Maritime Alaska Valued Customers,

Due to weather, the North Star Voyage 17021 is scheduled to arrive in Anchorage on Sunday, February 19th for a mid-morning discharge.  Please see below for the Anchorage terminal schedule.

Anchorage Terminal Schedule – February 19th:

 

0800     Gate Open

1030     Vessel Work Start

1100     Southbound Trailer Cargo Cutoff for Voyage 17022

1730     Lanes Close

 

If you have questions or require further information please don’t hesitate to contact your sales representative or customer service.

 

Federal Way                                      800.426.0074

Alaska                                                907.276.5868

Alaska Sales Executives                    907.265.7216

 

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/

We apologize for any inconvenience this may cause and appreciate your support.

 

 

ALASKA CUSTOMER NOTIFICATIONS

2017 Dry-Dock Schedule *Reminder*

Date: January 24, 2017
Subject: 2017 Dry-Dock Schedule *Reminder*

To all TOTE Maritime Alaska Valued Customers,

TOTE Maritime Alaska will be performing regularly scheduled dry dock maintenance on our Orca Class Vessel the “Midnight Sun” in February 2017. TOTE Maritime Alaska will sail one voyage per week for two weeks during this time.

In order to allow you to better plan your shipments to and from Alaska during the upcoming dry dock, we would like to advise you of the changes in our sailing schedule. The schedule is as follows:

Northbound from Tacoma:
• Voyage 17017 – North Star – departs Thursday, February 2 at 0100. All present cutoffs remain in effect.
• No sailing on Saturday morning, February 4.
• Voyage 17019 – North Star – departs Thursday, February 9 at 0100. All present cutoffs remain in effect.
• No sailing on Saturday morning, February 11.

TOTE Maritime Alaska will resume a normal northbound sailing schedule the week of February 13, with voyage 17021 – North Star – departing Thursday, February 16 at 0100 and voyage 17023 – Midnight Sun – departing Saturday, February 18 at 0100.

Southbound from Anchorage:
• Voyage 17016 – Midnight Sun – departs Tuesday, January 31, and discharges in Tacoma Friday, Feb 3.
• Voyage 17018 – North Star – departs Sunday, February 5. All present cutoffs remain in effect.
• There is no southbound departure from Anchorage on Tuesday, February 7.
• Voyage 17020 – North Star – departs Sunday February 12. All present cutoffs remain in effect.
• There is no southbound departure from Anchorage on Tuesday February 14.

If you have questions or require further information, please contact the following:

Federal Way Customer Service 253-449-2112
Tacoma Vehicles 253-238-8450

Current sailing schedules are always available at http://www.totemaritime.com. We appreciate the partnership we enjoy with all of you.

ALASKA CUSTOMER NOTIFICATIONS

2017 Martin Luther King Jr Day

To Our Valued Customers,

 

In observance of Martin Luther King, Jr. Day on January 16, 2017, TOTE Maritime Alaska will have a few changes to our facility operational schedules.

Schedule changes are as follows:

Tacoma Marine Terminal, Tacoma Vehicle Department, Federal Way Office, and Customer Service:

Monday, January 16 – Closed

Tuesday, January 17 – Open – Normal Operation

Anchorage Terminal – All Offices:

Monday, January 16 – Open – Normal Operation

Tuesday, January 17 – Open – Normal Operation

**There is no impact on TOTE Maritime Alaska’s posted Vessel Schedule**

Should you have any questions, please contact the following:

  • Federal Way Customer Service                       253-449-2112
  • Federal Way Sales Representative                 800-426-0074
  • Alaska Sales Representative                           907-265-7216
  • Alaska Customer Service                                907-276-5868

More contact information and our current sailing schedules are always available for your convenience on our web site at: http://www.totemaritime.com/.

We thank you for your continued support.

ALASKA CUSTOMER NOTIFICATIONS

2017 Dry Dock Schedule

To all TOTE Maritime Alaska Valued Customers,

TOTE Maritime Alaska will be performing regularly scheduled dry dock maintenance on our Orca Class Vessel the “Midnight Sun” in February 2017. TOTE Maritime Alaska will sail one voyage per week for two weeks during this time.

In order to allow you to better plan your shipments to and from Alaska during the upcoming dry dock, we would like to advise you of the changes in our sailing schedule.  The schedule is as follows:

Northbound from Tacoma:

  • Voyage 17017 – North Star – departs Thursday February 2 at 0100. All present cutoffs remain in effect.
  • No sailing on Saturday morning February 4.
  • Voyage 17019 – North Stardeparts Thursday February 9 at 0100. All present cutoffs remain in effect.
  • No sailing on Saturday morning February 11.

 

TOTE Maritime Alaska will resume a normal northbound sailing schedule the week of February 13 with voyage 17021 – North Star – departing Thursday February 16 at 0100 and voyage 17023 – Midnight Sun – departing Saturday February 18 at 0100.

 

Southbound from Anchorage:

  • There will be no cargo loaded to southbound voyage 17016 on Tuesday January 31.
  • Voyage 17018 – North Star – departs Sunday February 5.  All present cutoffs remain in effect.
  • There is no southbound departure from Anchorage on Tuesday February 7
  • Voyage 17020 – North Star – departs Sunday February 12. All present cutoffs remain in effect.
  • There is no southbound departure from Anchorage on Tuesday February 14

 

If you have questions or require further information, please contact the following:

 

Federal Way Customer Service          253-449-2112                                     Tacoma Vehicles    253-238-8450

 

Current sailing schedules are always available at http://www.totemaritime.com.

We appreciate the partnership we enjoy with all of you and hope you have a wonderful holiday.

 

 

ALASKA CUSTOMER NOTIFICATIONS

2016-2017 Holiday Schedule Notice **Reminder**

December 12, 2016

To:              All TOTE Valued Customers and Carriers

Subject:   2016-2017 Holiday Schedule Notice **Reminder**

In order to allow you to better plan your shipments to and from Alaska during the upcoming Christmas and New Year’s Holiday, we would like to advise you of some changes in our sailing and operational schedules.  The schedule is as follows:

Northbound Voyage Tacoma Gate Cut Off Unload Anchorage
NS 16197 Thursday December 22 @ 11 PM Monday December 26 @ 7 AM
No sailing on Saturday morning December 24
MS 16199 Thursday December 29 @ 11 PM Monday January 2 @ 7 AM
No sailing on Saturday morning December 31
Southbound Voyage Anchorage Gate Cut Off Unload Tacoma
NS 16194* Sunday December 18 @ 10 AM Thursday December 22
MS 16196 Tuesday December 20 @ 10 AM Thursday December 29 (9 day transit)
NS 16198 Monday December 26  @ 10 AM Wednesday January 4 (9 day transit)
No sailing on Tuesday December 27
MS 16200 Monday January 2 @ 10 AM Friday January 6 (4 day transit)
No sailing on Tuesday January 3
*Priority cargo on SB 16194 should be arranged for delivery or pickup on Thursday evening December 22, as the TOTE Maritime Tacoma terminal will be closed for the holiday starting on Friday December 23.

Tacoma Marine Terminal, Vehicle Department, Federal Way Office, Customer Service, Federal Way Fleet and Inland Departments:

Friday, December 23                                                                                       Closed

Monday, December 26                                                                                    Closed

Monday, January 2                                                                                          Closed

The Anchorage Trailer Gate & Vehicle Department:

Friday, December 23                                                                                      0800-1700

Monday, December 26                                                                                  0800-1700

Monday, January 2                                                                                          0800-1700

Anchorage office and terminal will be closed on Sunday 12/25 and Sunday 1/1.

If you have questions or require further information, please contact the following:

Federal Way Customer Service          253-449-2112

Tacoma Vehicles                                   253-238-8450

Current sailing schedules are always available at http://www.totemaritime.com.   We appreciate the partnership we enjoy with all of you and hope you have a wonderful holiday.

Sincerely,

 

Jaime Keith

Customer Service Manager

253-449-8218 – jkeith@totemaritime.com