TOTE Maritime Alaska receives Regional Impact Award from Greater Federal Way Chamber of Commerce

The Regional Impact Award recognizes leadership in economic development initiatives of the region; a focus on collegially inclusive approach to new existing business opportunities within our regional corridor; and a commitment to enhancing the economic prosperity of the region.

TOTE Maritime, through its operations in Alaska and Puerto Rico, provides high-speed liner services in the U.S. domestic trade.  Operating in the Jones Act trade since 1975, TOTE companies strategically and efficiently route cargo from anywhere in North America to Puerto Rico and Alaska.

“We are extremely pleased to receive the Regional Impact Award from the Federal Way Chamber of Commerce,” SAID Michael Noone, President, TOTE Maritime Alaska.  “A core value at TOTE is our commitment to the communities where we live and work, and to be recognized as a leader in our community is especially gratifying.  We look forward to a continued partnership with the Federal Way Chamber.”

The services offered by TOTE Maritime companies are critical to our remote areas of the United States.  Flexible, efficient, twice-weekly service to their dedicated trade routes ensures reliable, consistent and cost-effective cargo transport for U.S. residents in the non-contiguous states.

TOTE to Convert MAN 58/64 Engines to LNG

 

TOTE to Convert MAN 58/64 Engines to LNG

Retrofit will facilitate operation in American ECA zone

November 9, 2017 – Federal Way, WA – TOTE Maritime Alaska, a daughter company of TOTE Inc., the leading American marine-transportation group, recently contracted MAN PrimeServ – MAN Diesel & Turbo’s after-sales division – to convert the ‘North Star’ and ‘Midnight Sun’ to dual-fuel operation on liquefied natural gas (LNG). The roll on/roll off ships are currently both powered by 4 × MAN 58/64 engines and will be retrofitted to MAN 58/64 retrofit units. The contract – signed in April 2017 and announced during the High Horsepower (HHP) Summit, a conference and expo on the use of natural gas – covers the design, development and testing of a first-of-its-kind dual-fuel kit, which will serve as foundation for the largest LNG conversion in North America.

A key influence in TOTE’s decision to retrofit the vessels to LNG is to significantly reduce the most harmful emissions that result from burning diesel. “TOTE Maritime Alaska is excited to convert its fleet to LNG power which will result in a significant reduction in air emissions including particulate matter, sulphur oxide (SOx) and nitrogen oxide (NOx). This significant investment of time and money is a reflection of our commitment to the environment, our customers and the state of Alaska” noted Michael Noone, President of TOTE Maritime Alaska.

Dr. Thomas Spindler, Head of Upgrades & Retrofits at MAN PrimeServ Augsburg, explained: “To meet TOTE’s requirements, we have developed a solution based on our well-proven 51/60DF retrofit. Accordingly, the engineering approach to the 58/64 retrofit is very familiar to us, and this project represents a straightforward conversion procedure.”

Spindler added: “The investment will be of huge benefit to the customer on several fronts: not only will the retrofitted engines meet all new emission standards; the new components they receive during conversion will significantly extend their working life.”

“We have been investigating and testing many options for shifting the fleet to LNG. The conversion of the existing engines is the most reliable and beneficial solution” said Peter Keller, Executive Vice President of TOTE. “This innovative solution that has been developed in partnership with MAN, will be an important milestone for the industry as we all prepare for the IMO sulphur cap in 2020.”

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In perspective

TOTE Maritime Alaska handles approximately one-third of goods transportation between the continental US and Alaska. Both the North Star and Midnight Sun operate fast routes between Anchorage, Alaska and Tacoma, Washington.

The two Orca class ships were originally constructed by NASSCO, part of the General Dynamics Corporation – the United States aerospace and Defence Company – at its San Diego yard and were commissioned in 2003.

TOTE Maritime Puerto Rico, another TOTE company, is notable for ordering the world’s first LNG-powered Marlin class container ships, the ‘Isla Bella’ and ‘Perla del Caribe’, launched in 2015 and both featuring single MAN B&W 8L70ME-GI engines.

About MAN Diesel & Turbo

MAN Diesel & Turbo SE, based in Augsburg, Germany, is the world’s leading provider of large-bore diesel and gas engines and turbomachinery. The company employs around 15,000 staff at more than 100 international sites, primarily in Germany, Denmark, France, Switzerland, the Czech Republic, India and China. The company’s product portfolio includes two-stroke and four-stroke engines for marine and stationary applications, turbochargers and propellers as well as gas and steam turbines, compressors and chemical reactors. The range of services and supplies is rounded off by complete solutions like ship propulsion systems, engine-based power plants and turbomachinery trains for the oil & gas as well as the process industries. Customers receive worldwide after-sales services marketed under the MAN PrimeServ brand.

 

About TOTE

TOTE is a leading transportation and logistics company, overseeing some of the most trusted companies in the U.S. domestic trade. TOTE Maritime Alaska is the premier provider of ocean transportation service between the ports of Anchorage, Alaska and Tacoma, Washington. Other TOTE subsidiaries include the well-known TOTE Maritime Puerto Rico, TOTE Services and TOTE Shipholdings. TOTE Inc. is a wholly-owned subsidiary of Saltchuk Resources, Inc., a family owned, Seattle, Washington-based holding company of freight transportation and petroleum distribution companies.

 

 

TOTE Maritime Deploying State-of-the-Art Telematics in Alaska

TOTE Maritime Deploying State-of-the-Art Telematics in Alaska

TOTE Maritime Alaska began installing ORBCOMM’s solutions in the second quarter of 2017 and will complete installation of all equipment late Q4 2017 or early Q1 2018.

Federal Way, Washington – October 5, 2017 – TOTE Maritime Alaska has announced that the installation of ORBCOMM’s telematics devices across a broad equipment platform will be complete in the coming months.   ORBCOMM Inc., a leading global provider of Machine-to-Machine (M2M) and Internet of Things (IOT) solutions, was selected to provide a broad portfolio of telematics solutions to monitor and control its refrigerated, dry and flatbed equipment.  TOTE Maritime Alaska is the leading Jones Act carrier serving the Alaska market, connecting greater Alaska to the Continental United States and beyond.  This is the second deployment for TOTE Maritime, following the success of the TOTE Maritime Puerto Rico reefer management system deployment earlier this year.

By leveraging telematics technology, TOTE can further improve key initiatives across safety, cold-chain, customer experience, and provide the tools to have the most efficient and safe supply chain to the state of Alaska.

ORBCOMM’s ReeferConnect and CargoWatch® solutions provide real-time cold chain monitoring for TOTE’s refrigerated containers and trailers, delivering the precise temperature monitoring capabilities and data needed for ensuring cargo protection as well as compliance with the Food Safety Modernization Act regulatory requirements. TOTE is also deploying ORBCOMM’s CargoWatch solution for their insulated trailers, dry containers and flatbed equipment to improve cargo tracking and visibility for shippers.

In addition, TOTE is deploying ORBCOMM’s VesselConnect solution on their fleet of Roll-On/Roll-Off (RO/RO) vessels for “on-water” monitoring and reporting. This is the first known deployment on a RO/RO vessel in the shipping industry. ORBCOMM’s VesselConnect allows TOTE to receive critical data from its refrigerated containers and trailers, including reefer status and temperature, on the 1,450 nautical mile voyage between Anchorage and Tacoma. A key benefit of ORBCOMM’s VesselConnect is enhanced crew safety by eliminating the need to manually check the temperature status and condition of reefers.

“ORBCOMM’s advanced telematics solutions are an ideal complement to TOTE Maritime Alaska’s best-in-class service and assets and will enable us to provide maximum safety and further improve the overall customer experience,” said Michael Noone, President, TOTE Maritime Alaska.  “Our commitment to innovate is essential to our success, and we look forward to deploying ORBCOMM technology on our assets to provide an even greater service and experience for our customers.”

TOTE Maritime Alaska began installing ORBCOMM’s solutions in the second quarter of 2017 and will complete installation of all equipment late Q4 2017 or early Q1 2018.

 

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TOTE Maritime Named Top Ocean Carrier and Leader in Customer Service

TOTE Maritime Named Top Ocean Carrier and Leader in Customer Service

TOTE Maritime Alaska named Top Ocean Carrier and both TOTE Maritime Alaska and Puerto Rico received top honors for Customer Service

 

September 28, 2017 – Federal Way, WA –  TOTE Maritime Alaska has been awarded top honors as the leading Ocean Carrier and both TOTE Maritime Alaska and TOTE Maritime Puerto Rico received the highest scores in the customer service category in this year’s Quest for Quality Awards.

Logistics Management’s annual Quest for Quality awards ranks Ocean carriers on five categories – on-time, performance, value, information technology, customer services and equipment and operations. “TOTE Maritime Alaska is honored to receive this special award from the industry,” commented Mike Noone, President of TOTE Maritime Alaska. “It is especially gratifying because it is an acknowledgement directly from our customers for the best-in-class service we provide them.”

Driving TOTE Maritime Alaska’s leader position in the Ocean Carrier category was its top ranking in both the value and customer service categories. Within the area of customer service, TOTE Maritime Puerto Rico and TOTE Maritime Alaska outranked the other carriers with a score of 9.85, while the carrier average was 8.32. TOTE Maritime is honored to be ranked the Best of the Best in Customer Service in LM’s 2017 Quest for Quality Awards.

Tim Nolan, President of TOTE Maritime Puerto Rico noted “The TOTE Maritime team is dedicated to exceeding our client’s’ expectations with efficiency, integrity and unparalleled customer service. We are pleased to accept these awards that reflect our commitment to exceptional customer service in ocean cargo transportation.”

Despite all of the uncertainty throughout the shipping industry, TOTE Maritime has maintained its focus on delivering excellent customer service throughout all facets of its supply chain. Logistics Management readers have stated that TOTE Maritime has done nothing less than provide world-class service over the last year.

View the select list of Ocean Carrier Winners and review the Scoring Process.

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TOTE Maritime Honored for Customer Service in 2017 Quest for Quality Award from Logistics Management Magazine

 

TOTE Maritime Puerto Rico and TOTE Maritime Alaska received highest scores for Logistics Management’s (LM) 2017 Quest for Quality award in the area of Customer Service. For over three decades Logistics Management has recognized the best in the industry, scored strictly on the basis of service quality. These awards are regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence.

Over 5,327 customers of logistics companies were surveyed to determine the global ocean carriers that ranked highest among their qualified peers. Companies were ranked based upon their core competencies through an intense, six-month third party analytics review. Within the area of customer service, TOTE Maritime Puerto Rico and TOTE Maritime Alaska outranked the other carriers with a score of 9.85, while the carrier average was a 8.32. TOTE Maritime is honored to be ranked the Best of the Best in Customer Service in LM’s 2017 Quest for Quality Awards.

View the select list of Ocean Carrier Winners and review the Scoring Process.

Despite all of the uncertainty throughout the shipping industry, TOTE Maritime has maintained its focus on delivering excellent customer service throughout all facets of its supply chain. Logistics Management readers have stated that TOTE Maritime has done nothing less than provide world-class service over the last year.

TOTE Maritime Puerto Rico and TOTE Maritime Alaska provides seamless essential cargo shipping services across the Caribbean and United States. We proudly provide top-quality service to customers from multinational grocery chains to individuals shipping a vehicle keeping them informed every step of the way. The TOTE Maritime team is dedicated to exceeding our client’s’ expectations with efficiency, integrity and unparalleled customer service. We are pleased to accept these awards that reflect our commitment to exceptional customer service in ocean cargo transportation.

TOTE Maritime Alaska Named Top Ocean Carrier

To our valued customers,

Yesterday, Logistics Management announced the 2017 Quest for Quality award winners.

We were extremely pleased to find out that TOTE Maritime Alaska won first place in the Ocean Carrier category

For more than 30 years, Logistics Management has asked its subscribers to rate companies in various sectors of the industry.  Winners are awarded based on these ratings.  For the Ocean Category, carriers are rated on Customer Service, Information Technology, Performance, Value and Operations, all areas of our business we take very seriously.

We are extremely honored to have this award bestowed on us by our customer base and want to thank you for your vote of confidence.  We could not have done this without your support over the years. 

Sincerely,

Mike Noone

President

TOTE Maritime Alaska

Wienermobile Uses RO/RO

Oscar Mayer recently released a TV commercial showing the rigors of delivering Wienermobile’s hot dogs North to Alaska. Over 7 million people saw TOTE Maritime Alaska’s capabilities of handling non-standardized cargo in such extreme conditions.

TOTE Maritime Alaska’s on-time performance and safety record earned us the honor of transporting the famous drivable hot dog.  Our “Built for Alaska” Orca vessels, designed exclusively for Alaska, provide RO/RO (roll on/ roll off) handling of oversized and unusually-shaped vehicles between Tacoma and Anchorage.

Need to ship an RV, boat, car, truck or a vehicle that will turn heads on the highway? TOTE Maritime Alaska will deliver it safely, efficiently and damage-free between Anchorage and Tacoma.

Let’s roll!

 

Grace Greene earns The Denali Award

 

Grace_Greene Shipping to Alaska
Michael Kelly, husband Stu Greene, Grace Greene and mother Martha Kelly

Grace Greene, Vice President & Alaska General Manager for TOTE Maritime Alaska, was recently awarded The Denali Award by Alaska Business Monthly and Junior Achievement of Alaska. The award recognizes Grace’s professional excellence and leadership as well as her profound commitment to community.

At TOTE Maritime our mission is safely shipping cargo to Alaska twice-weekly all year long while investing our time, resources and talents in the communities in which we live and serve.

Grace Greene with TOTE Maritime Alaska president Michael Noone

Congratulations Grace!