TOTE Maritime Partnering with Organizations around Puerto Rico to Provide Relief

November 16, 2017 – San Juan, Puerto Rico –  Since Hurricane Maria hit on September 20th, TOTE Maritime has delivered more than 17,000 containers of relief and commercial cargo to the island with an additional 2,500 containers scheduled to arrive in the next week.  This includes:

  • more than 8,000 generators
  • more than 4 million gallons of water
  • 765,000 bags of ice

In addition to bringing vital goods to the island, TOTE Maritime employees in Puerto Rico have supported more than 20 organizations throughout the island and hosted community events each week to distribute food, fuel, water and other items necessary for day to day life.

Below are some of the main organizations TOTE Maritime has partnered with over the last two months to support diverse and critical relief efforts throughout the island.

Para La Naturaleza

Eduardo Pagán, Vice President of TOTE Maritime Puerto Rico, together with Fernando Lloveras, Executive Director of Para la Naturaleza, joined efforts to support more than 800 families in four different areas of the Island: San Cristóbal community in the center town of Barranquitas; the Esperanza community in the north town of Manatí; Punta Pozuelo community in the southeast municipality of Guayama; and the Island of Culebra. Arriving early in the morning, employees gathered to prepare food for the community, and later distributed basic need products, groceries, an ice bag, bottled water boxes and 20,000 gallons of potable water to each family. The consumer goods company Unilever also supported this effort providing various hygiene and cleaning items for all the impacted communities. The collaboration will continue to support the communities until no longer needed.

“As soon as we received the offer from TOTE Maritime, we did not hesitate to add their efforts to the Community Fund Para la Naturaleza, which was created after Hurricanes Irma and María. We will continue to reach the communities most in need – the commitment we have with them is long term. In the first instance, we want to support them in their stabilization process, but beyond that, our interest is to help them create the conditions for stronger and more sustainable communities to emerge,” said Fernando Lloveras San Miguel, President of Para la Naturaleza.”

Para la Naturaleza is an organization that brings together all people who seek a sustainable future for Puerto Rico, facilitates transformative experiences in nature, conserves land of high ecological value, encourages the taking of responsibility for our natural resources and promotes public policy that would result in the protection of these natural resources. After the passage of Hurricane María the organization created the Para la Naturaleza Community Fund to bring aid directly to the communities directly around key ecological areas and support rebuilding efforts.

Centro Tau of the Ricky Martin Foundation

In mid-October, TOTE Maritime delivered containers filled with fuel, stoves and medicine on behalf of Monica Puig and Maria Sharapova who visited the island to distribute these items at the Centro Tau of the Ricky Martin Foundation in the municipality of Loíza.

“I am so thankful for the help that TOTE Maritime has given me with my relief efforts for Puerto Rico. To be able to have the supplies shipped to the island in such a fast, safe and efficient manner means the world to me and enabled to make it possible to hand out all these products to the people that needed it so badly” noted Ms. Puig, a Puerto Rican tennis player and the reigning Olympic champion.

 

P.E.C.E.S

TOTE Maritime has been collaborating with P.E.C.E.S. in the southeast town of Humacao. This organization fosters social, economic, educational development of individuals and communities in social disadvantage. The community received a donation and container transportation of 4,000 bags of ice from TOTE Maritime.

 

Hogar El Buen Pastor

TOTE Maritime donated meals, water, ice, adult diapers and cleaning and hygiene products in the elderly home El Bueno Pastor located in the city of Guaynabo, and impacting over 50 elderly people.

 

Elderly Task Force

In partnership with the Government of Puerto Rico, TOTE Maritime donated ground transportation to deliver products donated, such as canned fruits, juices and crackers for elderly around the island. These items were donated by different entities such as by Econo Supermarket, PRS, Mars, Unilever and Welch’s.

 

Hunger Fight Meals

TOTE Maritime employees from Jacksonville together with the Hunger Fight Meals organization prepared over 5,000 meal kit.  Each meal kit will feed a family of 4 and includes rice and beans, oatmeal and macaroni and cheese. The entity is focus on providing nutritious meals to children and families deemed food insecure and hungry and is partnering with a number of organizations interested in delivering meals to those in Puerto Rico.

 

TOTE Maritime – Supporting Employees and their families

As part of TOTE Maritime’s efforts to help the Puerto Rican people move forward, the company initially focused on providing basic necessities to each employee and their families including items such as electric generators, propane burners, battery fans and other critical items.

Even though all of TOTE Maritime’s employees in Puerto Rio were significantly impacted by Hurricane Maria, it was TOTE’s employees who identified urgent needs around the island and developed weekly programs for supporting various communities and diverse needs.

 

Together with its partners, TOTE Maritime is committed to meeting to the immediate needs of the island while also supporting the long-term regeneration of the island’s economy which is critical for the people and communities of Puerto Rico as they adjust to life after Hurricane Maria.

TOTE Maritime has served Puerto Rico and its communities for the last 35 years. With the world’s first liquefied natural gas powered ships serving the market, TOTE Maritime can provide twice weekly deliveries to the island.

 

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TOTE Maritime Prepares for Largest Cargo Week since Maria

TOTE Maritime Prepares for Largest Cargo Week since Maria

Largest vessels currently in the trade, partnership with Pasha, and addition of barges combined with best-in-class telematics mean more than 3000 containers will arrive and be distributed this week

November 7, 2017 – Jacksonville, FL – Since Hurricane Maria made landfall on September 19th, TOTE Maritime and its employees have been working around the clock to get relief and commercial goods to the people of Puerto Rico. Certainly, the largest effort is underway in San Juan to ensure the smooth and efficient movement of containers off the ships, onto the terminal and into the communities. However, significant work is also being done on the mainland to maximize the amount of cargo available on the island now that roads and communities are more accessible.

This week in San Juan, TOTE Maritime will receive more than 3000 containers of relief and commercial goods for the island. These containers will arrive in San Juan on one of five (5) different assets that TOTE Maritime is utilizing to support the island. This represents more than a 43 percent increase in TOTE’s Maritime’s weekly vessel capacity.

The increase in cargo delivery is a result of the addition of two barges to the TOTE Maritime fleet as well as a partnership between TOTE Maritime, Pasha Hawaii and Crowley Maritime – all Jones Act carriers – to increase goods being delivered to the island.

“TOTE Maritime has been working with a variety of partners to prepare for this increase in capacity” commented Tim Nolan. “For the first few weeks after Hurricane Maria, Puerto Rico would not have been able to handle more cargo than what we typically deliver to the island. Now that roads are more accessible and relief / rebuilding operations are in full swing we know the island is ready for this increase in goods.”

TOTE Maritime’s schedule for the week is as follows:

  • November 6: Pasha’s Horizon Spirit departed Jacksonville for San Juan
  • November 7: Columbia Boston (barge) arrived San Juan with 375 containers
  • November 8: Isla Bella arrived in San Juan with 1062 containers
  • November 10: Charlotte Bridge (barge) scheduled to depart Jacksonville
  • November 11: Perla del Caribe scheduled to arrive in San Juan with 1048 containers

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TOTE Maritime Increasing Service Offerings to Support Relief and Rebuilding

 

TOTE Maritime Increasing Service Offerings to Support Relief and Rebuilding

Company focused on ensuring consistent movement of cargo even though equipment is not being returned at normal pace.

November 1, 2017 – Jacksonville, FL – TOTE Maritime is increasing its service offerings and customer support to meet a growing demand for services as part of the ongoing relief and rebuilding efforts in Puerto Rico.

TOTE Maritime is adding two barges to its fleet. The first barge departed from Jacksonville yesterday with 375 FEUs of cargo. The second barge is scheduled to depart early next week and will carry 350 FEUs of cargo.

“The addition of these barges to our service offering will allow us to better support the increasing and changing needs of Puerto Rico as relief, recovery and rebuilding goods are all being shipped to the island” noted Tim Nolan, President of TOTE Maritime Puerto Rico.

TOTE Maritime has also secured more than 2000 pieces of additional equipment for use in the trade. This is to ensure that cargo can continue to move quickly and efficiently despite the ongoing challenges with equipment availability. The additional equipment includes refrigerated containers, forty foot containers and flat racks for moving items such as utility trucks.

Lastly, TOTE Maritime has been extending their gate hours in both San Juan and Jacksonville to support the additional cargo being moved and allow customers extra time to delivery vital relief goods. TOTE has partnered with a variety of other companies to facilitate the transportation of water and other vital goods to the island from its terminal in Jacksonville. These extended gate hours will allow more flexibility and access for all parties.

TOTE Maritime’s Perla del Caribe arrived on Saturday with more than 1090 containers of goods and the Isla Bella is scheduled to arrive Wednesday morning with close to 1100 containers of relief goods and commercial cargo.

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Media Contact:

Tyler Edgar

253.802.6479

Tyler.edgar@toteresources.com

TOTE Maritime Playing Critical Role in Delivery of Relief Goods to Puerto Rico

October 26, 2017 – Jacksonville, FL – TOTE Maritime, through its partnerships with diverse organizations and individuals such as Monica Puig and the American Red Cross, is playing a leading role in the delivery of relief cargo to Puerto Rico.

Earlier this week, TOTE Maritime delivered containers filled with fuel, stoves and medicine on behalf of Monica Puig and Maria Sharapova who visited the island to distribute these items. “I am so thankful for the help that TOTE Maritime has given me with my relief efforts for Puerto Rico. To be able to have the supplies  shipped to the island in such a fast, safe and efficient manner means the world to me and enabled to make it possible to hand out all these products to the people that needed it so badly”  noted Ms. Puig, a Puerto Rican tennis player and the reigning Olympic champion.

TOTE Maritime has also worked closely with customers and non-profit organizations to meet the ever changing and increasing needs of the island.

Chris Swartz, Director of AJC Logistics noted “TOTE Maritime’s efforts to support our company, our customers and, most importantly, the people on the island have been extraordinary. Their flexibility and solutions oriented approach in this time of crisis is ensuring the timely delivery of relief goods while sustaining and reinvigorating the island’s economy. They are the leader of refrigerated cargo shipment to the island.  Reliable refrigerated cargo delivery means restaurants, retailers and hotels are open and people are able to get back to work and support their families.”

Sergio Sandrin, President of Aqua Gulf Transport, commented “Since Maria hit Puerto Rico, we have worked closely with TOTE Maritime to keep our customers supply chain moving forward. Over the last month, at every step along the way, TOTE has clearly communicated the challenges and worked with us on solutions.”

TOTE Maritime and its partners are committed to meeting to the immediate needs of the island while also supporting the long-term regeneration of the island’s economy which is critical for the people and communities of Puerto Rico as they adjust to life after Hurricane Maria.

“We are appreciative for the partnership with TOTE Maritime to support the people of Puerto Rico following Hurricane Maria,” said Lauren Ulrich, Director of Logistics Support for Disaster Cycle Services at the American Red Cross. “TOTE’s commitment to people, communities and the environment make them a good disaster response partner.”

Since Hurricane Maria, TOTE Maritime has delivered more than 9300 containers of relief good and cargo to the island. The Isla Bella arrived yesterday with more than 1040 containers and the Perla del Caribe will arrive this weekend.

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TOTE Maritime Cargo to Puerto Rico has Increased Twenty Percent Since Hurricane Maria

October 19, 2017 – Jacksonville, FL  – Since Hurricane Maria made landfall in Puerto Rico on September 19, TOTE Maritime’s vessels have brought cargo to the island nine times delivering more than 7200 containers of food, water, oxygen, generators and other essential relief and recovery items. This is along with the regular day to day commercial needs for the island.

Through its efforts, TOTE Maritime has supported a twenty percent increase in cargo movement to the island.  TOTE Maritime and its customers are working closely together to ensure the most critical items are receiving priority status, expediting their movement off the ships and into the communities.

This would not be possible without the engagement of key transportation partners including truckers, stevedores, Puerto Rican Tax Department (Hacienda) and the Puerto Rico Port Authority. This ongoing partnership and coordination has ensured a steady flow of cargo leaving the terminal once a ship arrives.

A container of ice shipped and donated by TOTE Maritime.

Offloading goods quickly and efficiently is also an integral step in the delivery and distribution process. Puerto Rico Terminals has been a critical partner and supported a significant increase in vessel traffic and cargo as relief goods are being sent to the island. Immediately following Hurricane Maria, Puerto Rico Terminals brought eight (8) engineers to Puerto Rico to reestablish crane operations and generator power that is necessary for unloading cargo in the port. Puerto Rico Terminals continues to accommodate additional vessels and to date has offloaded more than 9,000 containers including seven (7) relief ships for the people of Puerto Rico.

TOTE Maritime’s Isla Bella arrived Tuesday night with more than 1050 containers and the Perla del Caribe is expected to arrive in San Juan this weekend.  As of this week, the movement of cargo at the TOTE Maritime terminal in San Juan has returned to the levels seen before Hurricane Maria.

 

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Media Contact

Tyler Edgar

253.802.6479

tedgar@toteresources.com

 

TOTE Maritime Productivity Improving Thanks to Collaboration and Dedicated Team

October 11, 2017 – Jacksonville, FL – TOTE Maritime continues to see an increase in overall productivity at the Port of San Juan as more and more containers leave the terminal for communities around Puerto Rico.

Monday the terminal reached 87 percent productivity with more than 330 loads of relief and commercial goods leaving the terminal.

TOTE Maritime has been working closely with a number of partners including the Department of Homeland Security, American Red Cross, FEMA, the Puerto Rican government, the Government’s Elderly Support Team and customers to support their needs as they deliver goods to the island.

The TOTE Maritime team in San Juan has been working around the clock to ensure that drivers and customers coming to the terminal are able to access their goods. This includes working every day and weekend since the storm hit. In addition, TOTE is handling the logistical needs for government purchased containers and relief goods being shipped from various non-profit organizations and other in the US. In doing so, TOTE is coordinating the inland transportation for relief goods – something that is not part of the company’s normal service offerings.

Late last night, TOTE Maritime’s Isla Bella arrived in San Juan for the third time since Hurricane Maria made landfall on September 19th. The Isla Bella docked with more than 1060 containers carrying relief and recovery goods for FEMA, utility trucks, communications infrastructure and other critical cargo.

On Saturday October 7, TOTE’s Perla del Caribe arrived with 1060 FEUs of cargo include relief goods, utility trucks, large generators and various equipment for communication and power companies.

TOTE Maritime has delivered more than 5,200 containers of goods to the island since Hurricane Maria and will deliver an additional 2000 containers in the coming week.

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TOTE Maritime Working Closely with Partners to Expedite Cargo, Restore Critical Infrastructure to Puerto Rico

October 4, 2017 – Jacksonville, FL – TOTE Maritime continues to work closely with a variety of partners and the Puerto Rican government to expedite cargo and restore critical infrastructure to communities throughout Puerto Rico. TOTE Maritime is providing logistical support for the government for all cargo and containers they are distributing as well as providing transportation for communications and power companies bringing supplies to the island.

TOTE Maritime, in partnership with customers, vendors and the broader community, continues to increase productivity at the terminal.  TOTE Maritime is at 80 percent productivity. Productivity continues to improve every day thanks to the hard work of Puerto Ricans who are committed to distributing goods communities, stores and shelters around the island.

TOTE Maritime continues to coordinate with the Red Cross and other relief organizations to ensure the timely and consistent arrival of goods to the island. The Isla Bella arrived on Sunday October 1 with more than 1040 FEUS of cargo. In the last 2 days more than 550 containers have left TOTE Maritime’s facility in San Juan for distribution in communities and delivery to stores. In addition, the Perla del Caribe is scheduled to arrive on Friday with 1060 FEUs of cargo. These shipments include bucket trucks, electrical poles, food, water, ice and fuel amongst other critical items for the island.

TOTE Maritime is committed to supporting Puerto Rico throughout the recovery and rebuilding process.

Other TOTE Maritime efforts include:

  • Transportation of relief and recovery goods for more than 20 organizations including businesses, FEMA and various non-governmental organizations
  • Facilitate the immediate need of a large generator to one of Puerto Rico’s major food distributors to support relief throughout the island
  • Engagement of key power contractors to support increased generator capacity on island
  • Terminal operations seven days a week to allow for distribution of goods throughout the week
  • Donations of water and ice to the government for key communities

 

About TOTE Maritime

TOTE Maritime is a division of TOTE and provides unparalleled service to the Alaska and Puerto Rico markets.

TOTE Maritime Puerto Rico headquartered in Jacksonville, FL offers integrated transportation services to and from the United States, Puerto Rico, and the U.S. Virgin Islands. With the world’s first liquefied natural gas powered containerships and state of the art lift-on, lift-off capabilities, TOTE Maritime Puerto Rico vessels are the most advanced in the trade. Company operations are certified to ISO 9001, ISO 14001, ISO 28000 and Green Office standards.

For more information, visit www.totemaritime.com.

Media Contact:

Tyler Edgar

Tyler.edgar@toteresources.com

253.802.6479

UPDATE: TOTE Maritime Committed to Relief and Recovery Efforts in Puerto Rico

TOTE Maritime terminal in San Juan with more then 2700 containers of cargo ready to be distributed

UPDATE – September 30, 2017

Over the last few days, TOTE Maritime has seen an increase in the number of containers that have left the terminal in San Juan indicating that, thanks to ongoing efforts of broader Puerto Rican community, relief goods are making their way to stores, communities and families throughout the island.

Over the last four days the number of containers that have left TOTE Maritime’s San Juan terminal are:

  • Tuesday (September 26) – 110
  • Wednesday (September 27) – 180
  • Thursday (September 28) – 259
  • Friday (September 29) – 246

TOTE Maritime is working around the clock to enable access to containers as is convenient for customers and the government. We will continue to provide updates regarding cargo leaving the facility.

In addition to supporting the movement of cargo from the terminal to communities throughout the island, TOTE Maritime is engaged in the following efforts to support the government’s ongoing efforts to expedite the distribution of cargo throughout the island:

  • Coordinating directly with Puerto Rican customs to speed the release of food
  • Providing logistical support to the government for all government purchased food items

TOTE Maritime’s Isla Bella is scheduled to arrive in Puerto Rico Sunday October 1 with more than 1000 additional FEUs of relief and recovery goods for the people of Puerto Rico.

 

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September 27, 2017 – Jacksonville, FL – TOTE Maritime is working around the clock to ensure that relief and recovery supplies are available to the people of Puerto Rico. In the last few days, TOTE Maritime and sister company Tropical have discharged three vessels. As of last night, more than 2750 FEUS (forty foot equivalents) of cargo, including ice, water, fuel, generators and canned/dried food, will have arrived at the Port all intended to assist with the short and long term needs of the island.

TOTE Maritime is working directly with the American Red Cross and FEMA as well as various local churches and smaller local organizations to prioritize the most critical items.  In addition, TOTE is coordinating with these organizations and the island to ensure future sailings contain key items for the communities of Puerto Rico.

“We are committed to playing a central role in supporting Puerto Rico during this time and ensuring that all Puerto Ricans have access to basic necessities such as clean water and food as the relief and recovery efforts begin” noted Tim Nolan, President of TOTE Maritime Puerto Rico. “Our ships have significant capacity and we want to use our resources to support the island. Just one ship can carry the same amount of goods as nearly 2000 passenger planes – and we want to make sure every shipment, every ton, every container counts and helps the people of Puerto Rico.”

TOTE Maritime is on-hiring additional equipment to ensure continuous flow of cargo to the island with the upcoming sailings.

TOTE Maritime will continue to engage with appropriate parties to ensure the needs of the island are being met over the coming weeks and months.

 

Media Contacts:

Tyler Edgar

Tyler.edgar@toteresources.com

253.802.6479

 

Ria Mangat

rmangat@totemaritime.com

904.303.5823

TOTE Maritime Puerto Rico: Hurricane Irma Update

Hurricane Irma Update

TOTE Maritime Puerto Rico has been actively preparing for and responding to Hurricane Irma since late last week. As of this afternoon, we can report the following:

San Juan Operations

  • TOTE Maritime Puerto Rico’s San Juan office is open and fully staffed as of today.
  • Internet and phone systems in San Juan are fully operational.
  • The San Juan terminal is able to conduct discharge operations upon the arrival of the Isla Bella.

Jacksonville Preparations

As Hurricane Irma prepares to make landfall in Florida, TOTE Maritime Puerto Rico and TOTE Services have taken proactive steps to coordinate with local agencies including the US Coast Guard, Port Authorities and local emergency agencies.

We have also worked with clients to ensure replenishment/recovery products will be in place for citizens of Puerto Rico and Jacksonville as needed.

Finally and most importantly, all TOTE employees are being given time to ensure they have the proper preparations in place as Northeast Florida prepares for the storm.

The Jacksonville terminal and corporate offices will be closed Monday, September 11, 2017.

If you are a customer and have any questions regarding storm preparations, please reach out to your local TOTE Maritime Puerto Rico sales representative or the customer service team with any questions.

TOTE Maritime Honored for Customer Service in 2017 Quest for Quality Award from Logistics Management Magazine

 

TOTE Maritime Puerto Rico and TOTE Maritime Alaska received highest scores for Logistics Management’s (LM) 2017 Quest for Quality award in the area of Customer Service. For over three decades Logistics Management has recognized the best in the industry, scored strictly on the basis of service quality. These awards are regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence.

Over 5,327 customers of logistics companies were surveyed to determine the global ocean carriers that ranked highest among their qualified peers. Companies were ranked based upon their core competencies through an intense, six-month third party analytics review. Within the area of customer service, TOTE Maritime Puerto Rico and TOTE Maritime Alaska outranked the other carriers with a score of 9.85, while the carrier average was a 8.32. TOTE Maritime is honored to be ranked the Best of the Best in Customer Service in LM’s 2017 Quest for Quality Awards.

View the select list of Ocean Carrier Winners and review the Scoring Process.

Despite all of the uncertainty throughout the shipping industry, TOTE Maritime has maintained its focus on delivering excellent customer service throughout all facets of its supply chain. Logistics Management readers have stated that TOTE Maritime has done nothing less than provide world-class service over the last year.

TOTE Maritime Puerto Rico and TOTE Maritime Alaska provides seamless essential cargo shipping services across the Caribbean and United States. We proudly provide top-quality service to customers from multinational grocery chains to individuals shipping a vehicle keeping them informed every step of the way. The TOTE Maritime team is dedicated to exceeding our client’s’ expectations with efficiency, integrity and unparalleled customer service. We are pleased to accept these awards that reflect our commitment to exceptional customer service in ocean cargo transportation.