TOTE Maritime Honored for Customer Service in 2017 Quest for Quality Award from Logistics Management Magazine

 

TOTE Maritime Puerto Rico and TOTE Maritime Alaska received highest scores for Logistics Management’s (LM) 2017 Quest for Quality award in the area of Customer Service. For over three decades Logistics Management has recognized the best in the industry, scored strictly on the basis of service quality. These awards are regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence.

Over 5,327 customers of logistics companies were surveyed to determine the global ocean carriers that ranked highest among their qualified peers. Companies were ranked based upon their core competencies through an intense, six-month third party analytics review. Within the area of customer service, TOTE Maritime Puerto Rico and TOTE Maritime Alaska outranked the other carriers with a score of 9.85, while the carrier average was a 8.32. TOTE Maritime is honored to be ranked the Best of the Best in Customer Service in LM’s 2017 Quest for Quality Awards.

View the select list of Ocean Carrier Winners and review the Scoring Process.

Despite all of the uncertainty throughout the shipping industry, TOTE Maritime has maintained its focus on delivering excellent customer service throughout all facets of its supply chain. Logistics Management readers have stated that TOTE Maritime has done nothing less than provide world-class service over the last year.

TOTE Maritime Puerto Rico and TOTE Maritime Alaska provides seamless essential cargo shipping services across the Caribbean and United States. We proudly provide top-quality service to customers from multinational grocery chains to individuals shipping a vehicle keeping them informed every step of the way. The TOTE Maritime team is dedicated to exceeding our client’s’ expectations with efficiency, integrity and unparalleled customer service. We are pleased to accept these awards that reflect our commitment to exceptional customer service in ocean cargo transportation.

TOTE Maritime Puerto Rico Prepares for Next Phase of LNG Operations

TOTE Maritime Prepares for Next Phase of LNG Operations

JAX LNG, TOTE Maritime’s LNG supplier, has received approval for their LNG facility and barge-to-ship bunkering

 

Jacksonville, Florida – August 22, 2017 – TOTE Maritime congratulates JAX LNG, LLC on reaching another critical milestone.  JAX LNG has received a Letter of Acceptance (LOA) from the United States Coast Guard (USCG) for the operation of their waterfront LNG facility and the approval to conduct barge-to-ship LNG bunkering operations with TOTE Maritime’s Marlin Class ships and its LNG barge, Clean Jacksonville.  Entering service in late 2015 and early 2016 respectively, to date the Isla Bella and Perla del Caribe have used an innovative truck-to-ship bunkering operation. Barge-to-ship LNG bunkering is scheduled to commence in early 2018.

In October 2015, TOTE Maritime and its partner JAX LNG received their first LOA from the USCG establishing an industry first landside LNG bunkering facility in the Port of Jacksonville.  Since then, the Marlin Class vessels have safely received more than 18,000,000 gallons of LNG through the truck-to-ship bunkering process, demonstrating the ability to safely transfer LNG time and time again. “TOTE Maritime is committed to safety above all else. Thanks to the commitment of our partner, JAX LNG, we have developed strong standards for landside LNG bunkering that will continue to be the hallmark of our barge-to-ship bunkering operations” noted Peter Keller, Executive Vice President of TOTE.

TOTE has worked with a number of partners to develop state-of-the-art operations that are currently in use at the Port of Jacksonville. In addition to JAX LNG, TOTE has collaborated with the United States Coast Guard, specifically Sector Jacksonville and the Liquefied Gas Carrier National Center of Expertise; Jacksonville Fire Department, Port of Jacksonville, American Bureau of Shipping and numerous vendors and trade associations. This collaboration has been central to the success of the truck-to-ship bunkering operations and will play a critical role in the next phase. Tim Nolan, President of TOTE Maritime Puerto Rico highlighted “TOTE’s Marlin Class vessels are the first containerships in the world to be powered by LNG. This required groundbreaking LNG bunkering operations that have helped set national as well as global standards. Our ability to safely and efficiently introduce these ships into the Puerto Rico trade so that the people of both Florida and Puerto Rico could realize the environmental benefits of this superior maritime fuel was directly tied to the support and partnerships developed along the way.”

 

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About TOTE Maritime

TOTE Maritime is a division of TOTE and provides unparalleled service to the Alaska and Puerto Rico markets. In 2015, TOTE Maritime Puerto Rico introduced the world’s first LNG powered containership into the Puerto Rico trade followed closely by a second ship in early 2016. These vessels offer state of the art lift-on, lift-off capabilities and are the most advanced in the trade. TOTE Maritime Puerto Rico is headquartered in Jacksonville, FL offers integrated transportation services to and from the United States, Puerto Rico, and the U.S. Virgin Islands. Company operations are certified to ISO 9001, ISO 14001, ISO 28000 and Green Office standards. For more information, visit www.totemaritime.com.

 

About Pivotal LNG

Pivotal LNG is part of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Pivotal LNG provides liquefied natural gas to companies and industries throughout the United States through reliable, flexible and cost-effective solutions. For more information, visit www.pivotallng.com.

 

About Northstar Midstream

NorthStar Midstream is a responsive midstream energy transportation company led by a customer-focused and experienced executive team.  It was formed in 2014 through a partnership between NorthStar and Oaktree. NorthStar leverages Oaktree’s Capital’s resources and expertise to generate long-term value for its customers.  For more information, visit http://www.northstarmidstream.com/

 

 

 

 

 

 

TOTE Maritime Invests to Remain a Tech Leader in Shipping

NEW INVESTMENTS HELP SHIPPER MAINTAIN MOST MODERN FLEET IN THE TRADE

Jacksonville, FL – TOTE Maritime continues its tradition of M2M leadership in the shipping industry with its purchase this year of 350 new high-tech smart refrigerated containers to service the Puerto Rico trade route.

TOTE Maritime was among the shipping industry’s pioneers in using machine-to-machine or M2M telematics technology to remotely monitor and control conditions of refrigerated perishables during transport. Since 2011, TOTE Maritime has deployed Orbcomm’s StarGuard system to monitor and control its refrigerated containers, or reefers, from point of origin to destination. The monitoring maximizes safety and efficiency of supply chain operations while providing clients crucial real-time, end-to-end visibility of their shipments in TOTE Maritime’s cold chain.

TOTE Maritime’s entire reefer fleet is now equipped with the StarGuard system. The fleet will now also utilize ORBCOMM’s new GMS-based VesselConnect M2M application securely providing critical real-time data from reefers. The new technology allows TOTE Maritime to monitor set points, conduct pre-trip inspections on-board and expedite cargo distribution on land. VesselConnect also provides the precise monitoring and record-keeping needed for compliance with the new requirements of the FDA’s Food Safety Modernization Act being implemented this year.

TOTE Maritime’s latest technology investments are part of TOTE’s commitment to maintain the most modern fleet serving U.S. and Puerto Rico, said Bill Taylor, vice president of U.S. sales. “Our customers rely on TOTE Maritime for dependable refrigerated shipping,” Taylor said. “That’s why it is so important for us to maintain the youngest, most efficient fleet in the industry.”

The new refrigerated containers are scheduled to arrive in Jacksonville this summer. They will be equipped with Carrier’s PrimeLine machinery, the latest cooling technology available for refrigerated equipment. In addition to the 350 new reefers, TOTE Maritime also received 100 new Carrier gensets this spring to provide power to its reefer fleet.

TOTE Maritime Selects ORBCOMM’s VesselConnect Solution

TOTE Maritime Selects ORBCOMM’s Vesselconnect Solution for Remote monitoring of smart refrigerated containers at sea

Fills the vessel traceability gap and enables seamless management of refrigerated containers across road, rail, water, ports, and yards

Rochelle Park, NJ, May 9, 2017 – ORBCOMM Inc. (Nasdaq: ORBC), a leading global provider of Machine-to-Machine (M2M) and Internet of Things (IoT) solutions, announced today that TOTE Maritime Puerto Rico, a premier shipping carrier specializing in moving cargo between the U.S. mainland and Puerto Rico, has selected ORBCOMM to provide its GSM-based VesselConnect solution to remotely manage TOTE Maritime’s fleet of smart refrigerated containers at sea.

TOTE Maritime is using ORBCOMM’s telematics solution to monitor and control its refrigerated container fleet transporting temperature-sensitive, high-value goods such as pharmaceuticals, cosmetics, food and candy on land. The addition of VesselConnect extends connectivity to the water, providing TOTE Maritime with seamless visibility and control of its assets along the cold chain from point of origin to destination.

ORBCOMM’s VesselConnect allows TOTE Maritime to receive critical data from its containers, including reefer status, temperature and slot location, while on the vessel or on shore through any Internet-connected device. TOTE Maritime can adjust reefer set points and conduct pre-trip inspections on-board, reducing manual labor and expediting cargo distribution on land. In addition, the Vessel Connect system provides TOTE Maritime with the precise temperature monitoring capabilities and records needed for compliance with the FDA’s Food Safety Modernization Act regulatory requirements.

A key benefit of VesselConnect is enhanced crew efficiency and safety by eliminating the need to manually check the temperature status and condition of reefer containers. If an alarm occurs, it will be automatically displayed on the VesselConnect console, and an engineer can be promptly sent to check and resolve any issues. The system also identifies non-performing equipment, so shore-based staff can be alerted in advance that repairs are needed, thereby reducing time out of service as well as insurance claims.

“As shipping lines move to the increased use of GPS and GSM-enabled containers, they need to fill the traceability gap on vessels at sea, and ORBCOMM’s VesselConnect solution provides end-to-end visibility of refrigerated container operations,” said Marc Eisenberg, ORBCOMM’s Chief Executive Officer. “We look forward to helping TOTE Maritime realize the bottom-line benefits of its investment in ORBCOMM’s advanced telematics system, including reduced cargo damage, lower operating costs, better regulatory compliance, and most importantly, enhanced customer service.”

“By deploying ORBCOMM’s VesselConnect solution, we have access to comprehensive, real-time information about our refrigerated sea containers that enables us to not only maximize the safety and efficiency of our supply chain operations, but also better serve our customers,” said Jim Wagstaff, VP of Operations, TOTE Maritime Puerto Rico. “We are proud to be the first inline shipping company in North America to adopt this cutting-edge technology, which demonstrates our leadership, flexibility and commitment to continue improving our service levels and meeting the industry’s evolving requirements.”

TOTE Maritime expects to complete deployment of ORBCOMM’s VesselConnect solution in late Q2 2017.

 

About ORBCOMM Inc.

ORBCOMM Inc. (Nasdaq: ORBC) is a leading global provider of Machine-to-Machine (M2M) and Internet of Things (IoT) solutions and the only commercial satellite network dedicated to M2M. ORBCOMM’s unique combination of global satellite, cellular and dual-mode network connectivity, hardware, web reporting applications and software is the M2M industry’s most complete service offering. Our solutions are designed to remotely track, monitor, and control fixed and mobile assets in core vertical markets including transportation & distribution, heavy equipment, industrial fixed assets, oil & gas, maritime, mining and government.

With nearly 20 years of innovation and expertise in M2M, ORBCOMM has more than 1.77 million subscribers with a diverse customer base including premier OEMs such as Caterpillar Inc., Doosan Infracore America, Hitachi Construction Machinery Co., Ltd., John Deere, Komatsu Ltd., and Volvo Construction Equipment, as well as end-to-end solutions customers such as C&S Wholesale, Canadian National Railways, CR England, Hub Group, KLLM Transport Services, Marten Transport, Swift Transportation, Target, Tropicana, Tyson Foods, Walmart and Werner Enterprises. For more information, visit www.orbcomm.com.

 

About TOTE Maritime Puerto Rico

Headquartered in Jacksonville, FL, TOTE Maritime Puerto Rico offers integrated transportation services to and from the United States, Puerto Rico and the U.S. Virgin Islands. TOTE Maritime’s Marlin Class vessels, which are the first LNG powered container ships, provide dependable, scheduled service between the United States and Puerto Rico.  Company operations are certified to ISO 9001, ISO 14001, and OSHA 18001 standards. For more information, visit www.totemaritime.com.

 

Forward-Looking Statements

Certain statements discussed in this press release constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements generally relate to our plans, objectives and expectations for future events and include statements about our expectations, beliefs, plans, objectives, intentions, assumptions and other statements that are not historical facts. Such forward-looking statements, including those concerning the Company’s expectations, are subject to known and unknown risks and uncertainties, which could cause actual results to differ materially from the results, projected, expected or implied by the forward-looking statements, some of which are beyond the Company’s control, that may cause the Company’s actual results, performance or achievements, or industry results, to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. In addition, specific consideration should be given to various factors described in Part I, Item 1A. “Risk Factors” and Part II, Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” and elsewhere in our Annual Report on Form 10-K, and other documents, on file with the Securities and Exchange Commission. The Company undertakes no obligation to publicly revise any forward-looking statements or cautionary factors, except as required by law.

 

 

Virgin Islands – Bunker Fuel Charge 12-01-16

We are continuing to monitor the prices we pay for our bunker fuel. As a result we will be adjusting our bunker fuel charge as follows based on date of vessel departure:

 

 

Present

 

Effective 1/1/17

To / From:    
Jacksonville    
20’ Containers $254 $278
40’ / 45’ Containers $510 $558
53’ Containers $650 $710
Automobiles – Not Exceeding 900CFT $102 $112
Self-Propelled Units – Minimum 90SQFT $510 $558

We will continue to closely monitor bunker price trends and will adjust accordingly. If you have any questions with regard to the application of the BFC, please do not hesitate to contact your TOTE Maritime Puerto Rico, LLC representative.

New Hacienda declaration platform requirement

Effective Oct 28th after 4:00pm PICO import declaration will be offline and all declaration must be made thru the new Hacienda declaration platform – SURI.

Importers need to register via SURI website:  https://suri.hacienda.pr.gov/_/?Language=ENG.  For support, importers should contact Hacienda at:  787-622-0123 available MondayFriday from 8am -4:30pm AST.

Virgin Islands – Bunker Fuel Charge 08-23-16

We are continuing to monitor the prices we pay for our bunker fuel. As a result we will be adjusting our bunker fuel charge as follows based on date of vessel departure:

 

Present

 

Effective 9/4/16

To / From:
Jacksonville
20’ Containers $254 $254
40’ / 45’ Containers $510 $510
53’ Containers $650 $650
Automobiles – Not Exceeding 900CFT $102 $102
Self-Propelled Units – Minimum 90SQFT $510 $510
To / From:
Interisland (San Juan & Virgin Islands)
20’ Containers $136 $146
40’ / 45’ Containers $274 $292
53’ Containers $350 $372
Automobiles – Not Exceeding 900CFT $76 $80
Self-Propelled Units – Minimum 90SQFT $160 $170

We will continue to closely monitor bunker price trends and will adjust accordingly. If you have any questions with regard to the application of the BFC, please do not hesitate to contact your TOTE Maritime Puerto Rico, LLC representative.

TOTE Maritime Puerto Rico Completing Major Equipment Upgrades

New_TOTE_ContainersSAN JUAN, P.R. – TOTE Maritime Puerto Rico has begun implementation of major equipment upgrades aimed at keeping their fleet the youngest in the Puerto Rican trade market.

In a continuation of ongoing equipment upgrades that began in 2014, TOTE Maritime began this summer receiving 285 new 40-foot refrigerated containers, or reefers, as well as 150 53-foot chassis and 30 new 31-foot tank chassis for their terminals in San Juan, Puerto Rico. Stateside, TOTE Maritime this summer purchased 100 new generators; 50 of them clip-on generators and 50 of them underslung chassis mounted generators.

In August, TOTE Maritime is expecting to receive an additional 300 new 53-foot tri-modal containers, which is the predominant size for the company’s new class of vessels. The addition brings the total tri-modal container fleet to more than 2,000, all less than a year old.

Ongoing investments like these are an important part of helping TOTE Maritime maintain the youngest fleet in the Puerto Rican trade market, according to Jim Wagstaff, vice president for operations at TOTE Maritime.

“TOTE Maritime is the predominant refrigerated cargo carrier in the Puerto Rican market,” Wagstaff said. “It is crucial that we continue to invest in the latest equipment to exceed our customers’ expectations, and to also maintain our dedicated and committed service.”

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TOTE Maritime Puerto Rico headquartered in Jacksonville, FL offers integrated transportation services to and from the United States, Puerto Rico and the U.S. Virgin Islands. With the world’s first liquefied natural gas powered containerships and state of the art lift-on, lift-off capabilities, TOTE Maritime Puerto Rico vessels are the most advanced in the trade. Company operations are certified to ISO 9001, ISO 14001, ISO 28000 and Green Office standards. For more information, visit www.totemaritime.com.

TOTE Maritime, INTERSHIP Team to Create Puerto Rico’s Leading Terminal Operator

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NEW SAN JUAN JOINT VENTURE PROVIDES OPPORTUNITIES, BENEFITS TO CUSTOMERS

SAN JUAN, P.R. – TOTE Maritime Puerto Rico and INTERSHIP have teamed to form one of the largest, most experienced and most advanced terminal operating companies serving Puerto Rico.

The joint venture announced this month called Puerto Rico Terminals, or PRT, includes combining two of the largest maritime operations and $38 million worth of existing assets at the Puerto Nuevo terminals near San Juan. PRT will move over 250,000 containers and autos annually in and out of Puerto Rico. Improvements in operations, safety and productivity sparked by the joint venture are expected to drive significant growth, said Anthony Chiarello, president and CEO of TOTE.

“We’ve taken two transportation and logistics companies with more than 80 years of combined experience serving Puerto Rico and blended their complimentary assets to form a partnership that will lead maritime operations in the commonwealth,” Chiarello said. “This exciting move comes at a crucial time, and provides tremendous benefits to our customers and the people of Puerto Rico.”

PRT customers will see improved vessel turn times, enhanced safety and security features and other technology-based service upgrades, Chiarello said.

TOTE Maritime Puerto Rico and INTERSHIP operated on adjacent properties at the Puerto Nuevo terminals east of San Juan. Together, the new PRT property covers 122 acres and includes eight newly renovated cranes, as well as eight inbound/outbound lanes and RORO/LOLO cargo handling. PRT customers now enjoy the benefits of the latest technology, safety features and service automation. With the deepest draft in San Juan Bay, PRT will be able to efficiently serve a wide variety of vessel types.

PRT has contracted with longtime TOTE Maritime partner SSA Marine to manage stevedoring and terminal operations. SSA Marine’s proven track record of industry-leading training, safety and security will be very attractive to existing and new PRT customers. The entire joint venture is part of TOTE’s ongoing commitment to serving and financially investing in Puerto Rico, Chiarello said.

“Partnering with such talented organizations offers TOTE an expanded pool of technology, assets and safety protocols that allows us to deliver superior service to TOTE Maritime and the other ocean carriers who utilize PRT’s service,” Chiarello said.

TOTE Maritime Puerto Rico Successfully Performs First LNG Bunkering at Jacksonville Port

FOR IMMEDIATE RELEASE
Media Contact:
Bee Meas
bmeas@totemaritime.com
253-449-8162

TOTE Maritime Puerto Rico Successfully Performs First LNG Bunkering at Jacksonville Port

January 12, 2016 – Jacksonville, FL – On Saturday, January 9, 2016, TOTE Maritime Puerto Rico successfully loaded LNG bunkers aboard the world’s first LNG powered containership, MV Isla Bella. Approximately 100,000 LNG gallons transported by 12 TOTE-owned LNG ISO containers were loaded on schedule. The bunkering was conducted under strict US Coast Guard oversight while Isla Bella was also undergoing cargo operations.

TOTE Maritime Puerto Rico LNG BunkThe LNG was transferred from the ISO tank containers using a specially developed transfer skid developed by TOTE’s partner Applied Cryogenics Technologies (ACT) of Houston, Texas. The transfer skid is designed to allow four ISO tanks to be transferred to Isla Bella at once, dramatically reducing transfer time.

The LNG was sourced by TOTE’s partner, JAX LNG, LLC, from AGL Resources’ LNG production facility in Macon, Georgia. Genox Transportation, a specialized LNG trucking partner of TOTE, transported the fuel to Jacksonville. Pivotal LNG, a subsidiary of AGL Resources, also provided transfer expertise to TOTE Maritime with its highly trained LNG experts, ensured the operation was conducted safely and in accordance with best industry practices.

Oversight of the operation both at shipside and on shore was provided by TOTE Services, Inc. (TSI), TOTE Maritime’s sister company that manages the vessels.

“We are very pleased with the results of this initial LNG bunker event and know that the use of LNG in our Marlin Class vessels will provide unprecedented environmental benefits both here in Jacksonville and in Puerto Rico,” said Tim Nolan, President of TOTE Maritime Puerto Rico. “We are indebted to USCG Sector Jacksonville for their diligent oversight and assistance that was invaluable and helped make this event a success. Our partners ACT, Pivotal LNG and Genox were also major components of our success. Our sister company, TSI, has developed significant expertise in LNG as a Maritime fuel and ensures that our vessels operate safely and efficiently using this environmentally superior fuel.”

Applied Cryo Technologies, Inc. (ACT) is the premier equipment supplier for cryogenics in North America. ACT is proud to be the first to market with this type of bunkering equipment for the marine industry.  Leveraging ACT’s innovative style and unrivaled experience in LNG equipment is sure to bring success to any LNG fueling project.

Pivotal LNG brings liquefied natural gas to companies and industries throughout the United States through reliable, flexible and cost-effective solutions.

TOTE Maritime provides safe, reliable transportation at the fastest speed possible for the Puerto Rican and related Caribbean trades.

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