TOTE Maritime Increasing Service Offerings to Support Relief and Rebuilding


TOTE Maritime Increasing Service Offerings to Support Relief and Rebuilding

Company focused on ensuring consistent movement of cargo even though equipment is not being returned at normal pace.

November 1, 2017 – Jacksonville, FL – TOTE Maritime is increasing its service offerings and customer support to meet a growing demand for services as part of the ongoing relief and rebuilding efforts in Puerto Rico.

TOTE Maritime is adding two barges to its fleet. The first barge departed from Jacksonville yesterday with 375 FEUs of cargo. The second barge is scheduled to depart early next week and will carry 350 FEUs of cargo.

“The addition of these barges to our service offering will allow us to better support the increasing and changing needs of Puerto Rico as relief, recovery and rebuilding goods are all being shipped to the island” noted Tim Nolan, President of TOTE Maritime Puerto Rico.

TOTE Maritime has also secured more than 2000 pieces of additional equipment for use in the trade. This is to ensure that cargo can continue to move quickly and efficiently despite the ongoing challenges with equipment availability. The additional equipment includes refrigerated containers, forty foot containers and flat racks for moving items such as utility trucks.

Lastly, TOTE Maritime has been extending their gate hours in both San Juan and Jacksonville to support the additional cargo being moved and allow customers extra time to delivery vital relief goods. TOTE has partnered with a variety of other companies to facilitate the transportation of water and other vital goods to the island from its terminal in Jacksonville. These extended gate hours will allow more flexibility and access for all parties.

TOTE Maritime’s Perla del Caribe arrived on Saturday with more than 1090 containers of goods and the Isla Bella is scheduled to arrive Wednesday morning with close to 1100 containers of relief goods and commercial cargo.



Media Contact:

Tyler Edgar


TOTE Maritime Playing Critical Role in Delivery of Relief Goods to Puerto Rico

October 26, 2017 – Jacksonville, FL – TOTE Maritime, through its partnerships with diverse organizations and individuals such as Monica Puig and the American Red Cross, is playing a leading role in the delivery of relief cargo to Puerto Rico.

Earlier this week, TOTE Maritime delivered containers filled with fuel, stoves and medicine on behalf of Monica Puig and Maria Sharapova who visited the island to distribute these items. “I am so thankful for the help that TOTE Maritime has given me with my relief efforts for Puerto Rico. To be able to have the supplies  shipped to the island in such a fast, safe and efficient manner means the world to me and enabled to make it possible to hand out all these products to the people that needed it so badly”  noted Ms. Puig, a Puerto Rican tennis player and the reigning Olympic champion.

TOTE Maritime has also worked closely with customers and non-profit organizations to meet the ever changing and increasing needs of the island.

Chris Swartz, Director of AJC Logistics noted “TOTE Maritime’s efforts to support our company, our customers and, most importantly, the people on the island have been extraordinary. Their flexibility and solutions oriented approach in this time of crisis is ensuring the timely delivery of relief goods while sustaining and reinvigorating the island’s economy. They are the leader of refrigerated cargo shipment to the island.  Reliable refrigerated cargo delivery means restaurants, retailers and hotels are open and people are able to get back to work and support their families.”

Sergio Sandrin, President of Aqua Gulf Transport, commented “Since Maria hit Puerto Rico, we have worked closely with TOTE Maritime to keep our customers supply chain moving forward. Over the last month, at every step along the way, TOTE has clearly communicated the challenges and worked with us on solutions.”

TOTE Maritime and its partners are committed to meeting to the immediate needs of the island while also supporting the long-term regeneration of the island’s economy which is critical for the people and communities of Puerto Rico as they adjust to life after Hurricane Maria.

“We are appreciative for the partnership with TOTE Maritime to support the people of Puerto Rico following Hurricane Maria,” said Lauren Ulrich, Director of Logistics Support for Disaster Cycle Services at the American Red Cross. “TOTE’s commitment to people, communities and the environment make them a good disaster response partner.”

Since Hurricane Maria, TOTE Maritime has delivered more than 9300 containers of relief good and cargo to the island. The Isla Bella arrived yesterday with more than 1040 containers and the Perla del Caribe will arrive this weekend.




TOTE Maritime Cargo to Puerto Rico has Increased Twenty Percent Since Hurricane Maria

October 19, 2017 – Jacksonville, FL  – Since Hurricane Maria made landfall in Puerto Rico on September 19, TOTE Maritime’s vessels have brought cargo to the island nine times delivering more than 7200 containers of food, water, oxygen, generators and other essential relief and recovery items. This is along with the regular day to day commercial needs for the island.

Through its efforts, TOTE Maritime has supported a twenty percent increase in cargo movement to the island.  TOTE Maritime and its customers are working closely together to ensure the most critical items are receiving priority status, expediting their movement off the ships and into the communities.

This would not be possible without the engagement of key transportation partners including truckers, stevedores, Puerto Rican Tax Department (Hacienda) and the Puerto Rico Port Authority. This ongoing partnership and coordination has ensured a steady flow of cargo leaving the terminal once a ship arrives.

A container of ice shipped and donated by TOTE Maritime.

Offloading goods quickly and efficiently is also an integral step in the delivery and distribution process. Puerto Rico Terminals has been a critical partner and supported a significant increase in vessel traffic and cargo as relief goods are being sent to the island. Immediately following Hurricane Maria, Puerto Rico Terminals brought eight (8) engineers to Puerto Rico to reestablish crane operations and generator power that is necessary for unloading cargo in the port. Puerto Rico Terminals continues to accommodate additional vessels and to date has offloaded more than 9,000 containers including seven (7) relief ships for the people of Puerto Rico.

TOTE Maritime’s Isla Bella arrived Tuesday night with more than 1050 containers and the Perla del Caribe is expected to arrive in San Juan this weekend.  As of this week, the movement of cargo at the TOTE Maritime terminal in San Juan has returned to the levels seen before Hurricane Maria.





Media Contact

Tyler Edgar



TOTE Maritime Productivity Improving Thanks to Collaboration and Dedicated Team

October 11, 2017 – Jacksonville, FL – TOTE Maritime continues to see an increase in overall productivity at the Port of San Juan as more and more containers leave the terminal for communities around Puerto Rico.

Monday the terminal reached 87 percent productivity with more than 330 loads of relief and commercial goods leaving the terminal.

TOTE Maritime has been working closely with a number of partners including the Department of Homeland Security, American Red Cross, FEMA, the Puerto Rican government, the Government’s Elderly Support Team and customers to support their needs as they deliver goods to the island.

The TOTE Maritime team in San Juan has been working around the clock to ensure that drivers and customers coming to the terminal are able to access their goods. This includes working every day and weekend since the storm hit. In addition, TOTE is handling the logistical needs for government purchased containers and relief goods being shipped from various non-profit organizations and other in the US. In doing so, TOTE is coordinating the inland transportation for relief goods – something that is not part of the company’s normal service offerings.

Late last night, TOTE Maritime’s Isla Bella arrived in San Juan for the third time since Hurricane Maria made landfall on September 19th. The Isla Bella docked with more than 1060 containers carrying relief and recovery goods for FEMA, utility trucks, communications infrastructure and other critical cargo.

On Saturday October 7, TOTE’s Perla del Caribe arrived with 1060 FEUs of cargo include relief goods, utility trucks, large generators and various equipment for communication and power companies.

TOTE Maritime has delivered more than 5,200 containers of goods to the island since Hurricane Maria and will deliver an additional 2000 containers in the coming week.


TOTE Maritime Working Closely with Partners to Expedite Cargo, Restore Critical Infrastructure to Puerto Rico

October 4, 2017 – Jacksonville, FL – TOTE Maritime continues to work closely with a variety of partners and the Puerto Rican government to expedite cargo and restore critical infrastructure to communities throughout Puerto Rico. TOTE Maritime is providing logistical support for the government for all cargo and containers they are distributing as well as providing transportation for communications and power companies bringing supplies to the island.

TOTE Maritime, in partnership with customers, vendors and the broader community, continues to increase productivity at the terminal.  TOTE Maritime is at 80 percent productivity. Productivity continues to improve every day thanks to the hard work of Puerto Ricans who are committed to distributing goods communities, stores and shelters around the island.

TOTE Maritime continues to coordinate with the Red Cross and other relief organizations to ensure the timely and consistent arrival of goods to the island. The Isla Bella arrived on Sunday October 1 with more than 1040 FEUS of cargo. In the last 2 days more than 550 containers have left TOTE Maritime’s facility in San Juan for distribution in communities and delivery to stores. In addition, the Perla del Caribe is scheduled to arrive on Friday with 1060 FEUs of cargo. These shipments include bucket trucks, electrical poles, food, water, ice and fuel amongst other critical items for the island.

TOTE Maritime is committed to supporting Puerto Rico throughout the recovery and rebuilding process.

Other TOTE Maritime efforts include:

  • Transportation of relief and recovery goods for more than 20 organizations including businesses, FEMA and various non-governmental organizations
  • Facilitate the immediate need of a large generator to one of Puerto Rico’s major food distributors to support relief throughout the island
  • Engagement of key power contractors to support increased generator capacity on island
  • Terminal operations seven days a week to allow for distribution of goods throughout the week
  • Donations of water and ice to the government for key communities


About TOTE Maritime

TOTE Maritime is a division of TOTE and provides unparalleled service to the Alaska and Puerto Rico markets.

TOTE Maritime Puerto Rico headquartered in Jacksonville, FL offers integrated transportation services to and from the United States, Puerto Rico, and the U.S. Virgin Islands. With the world’s first liquefied natural gas powered containerships and state of the art lift-on, lift-off capabilities, TOTE Maritime Puerto Rico vessels are the most advanced in the trade. Company operations are certified to ISO 9001, ISO 14001, ISO 28000 and Green Office standards.

For more information, visit

Media Contact:

Tyler Edgar


UPDATE: TOTE Maritime Committed to Relief and Recovery Efforts in Puerto Rico

TOTE Maritime terminal in San Juan with more then 2700 containers of cargo ready to be distributed

UPDATE – September 30, 2017

Over the last few days, TOTE Maritime has seen an increase in the number of containers that have left the terminal in San Juan indicating that, thanks to ongoing efforts of broader Puerto Rican community, relief goods are making their way to stores, communities and families throughout the island.

Over the last four days the number of containers that have left TOTE Maritime’s San Juan terminal are:

  • Tuesday (September 26) – 110
  • Wednesday (September 27) – 180
  • Thursday (September 28) – 259
  • Friday (September 29) – 246

TOTE Maritime is working around the clock to enable access to containers as is convenient for customers and the government. We will continue to provide updates regarding cargo leaving the facility.

In addition to supporting the movement of cargo from the terminal to communities throughout the island, TOTE Maritime is engaged in the following efforts to support the government’s ongoing efforts to expedite the distribution of cargo throughout the island:

  • Coordinating directly with Puerto Rican customs to speed the release of food
  • Providing logistical support to the government for all government purchased food items

TOTE Maritime’s Isla Bella is scheduled to arrive in Puerto Rico Sunday October 1 with more than 1000 additional FEUs of relief and recovery goods for the people of Puerto Rico.




September 27, 2017 – Jacksonville, FL – TOTE Maritime is working around the clock to ensure that relief and recovery supplies are available to the people of Puerto Rico. In the last few days, TOTE Maritime and sister company Tropical have discharged three vessels. As of last night, more than 2750 FEUS (forty foot equivalents) of cargo, including ice, water, fuel, generators and canned/dried food, will have arrived at the Port all intended to assist with the short and long term needs of the island.

TOTE Maritime is working directly with the American Red Cross and FEMA as well as various local churches and smaller local organizations to prioritize the most critical items.  In addition, TOTE is coordinating with these organizations and the island to ensure future sailings contain key items for the communities of Puerto Rico.

“We are committed to playing a central role in supporting Puerto Rico during this time and ensuring that all Puerto Ricans have access to basic necessities such as clean water and food as the relief and recovery efforts begin” noted Tim Nolan, President of TOTE Maritime Puerto Rico. “Our ships have significant capacity and we want to use our resources to support the island. Just one ship can carry the same amount of goods as nearly 2000 passenger planes – and we want to make sure every shipment, every ton, every container counts and helps the people of Puerto Rico.”

TOTE Maritime is on-hiring additional equipment to ensure continuous flow of cargo to the island with the upcoming sailings.

TOTE Maritime will continue to engage with appropriate parties to ensure the needs of the island are being met over the coming weeks and months.


Media Contacts:

Tyler Edgar



Ria Mangat


TOTE Maritime Puerto Rico: Hurricane Irma Update

Hurricane Irma Update

TOTE Maritime Puerto Rico has been actively preparing for and responding to Hurricane Irma since late last week. As of this afternoon, we can report the following:

San Juan Operations

  • TOTE Maritime Puerto Rico’s San Juan office is open and fully staffed as of today.
  • Internet and phone systems in San Juan are fully operational.
  • The San Juan terminal is able to conduct discharge operations upon the arrival of the Isla Bella.

Jacksonville Preparations

As Hurricane Irma prepares to make landfall in Florida, TOTE Maritime Puerto Rico and TOTE Services have taken proactive steps to coordinate with local agencies including the US Coast Guard, Port Authorities and local emergency agencies.

We have also worked with clients to ensure replenishment/recovery products will be in place for citizens of Puerto Rico and Jacksonville as needed.

Finally and most importantly, all TOTE employees are being given time to ensure they have the proper preparations in place as Northeast Florida prepares for the storm.

The Jacksonville terminal and corporate offices will be closed Monday, September 11, 2017.

If you are a customer and have any questions regarding storm preparations, please reach out to your local TOTE Maritime Puerto Rico sales representative or the customer service team with any questions.

TOTE Maritime Honored for Customer Service in 2017 Quest for Quality Award from Logistics Management Magazine


TOTE Maritime Puerto Rico and TOTE Maritime Alaska received highest scores for Logistics Management’s (LM) 2017 Quest for Quality award in the area of Customer Service. For over three decades Logistics Management has recognized the best in the industry, scored strictly on the basis of service quality. These awards are regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence.

Over 5,327 customers of logistics companies were surveyed to determine the global ocean carriers that ranked highest among their qualified peers. Companies were ranked based upon their core competencies through an intense, six-month third party analytics review. Within the area of customer service, TOTE Maritime Puerto Rico and TOTE Maritime Alaska outranked the other carriers with a score of 9.85, while the carrier average was a 8.32. TOTE Maritime is honored to be ranked the Best of the Best in Customer Service in LM’s 2017 Quest for Quality Awards.

View the select list of Ocean Carrier Winners and review the Scoring Process.

Despite all of the uncertainty throughout the shipping industry, TOTE Maritime has maintained its focus on delivering excellent customer service throughout all facets of its supply chain. Logistics Management readers have stated that TOTE Maritime has done nothing less than provide world-class service over the last year.

TOTE Maritime Puerto Rico and TOTE Maritime Alaska provides seamless essential cargo shipping services across the Caribbean and United States. We proudly provide top-quality service to customers from multinational grocery chains to individuals shipping a vehicle keeping them informed every step of the way. The TOTE Maritime team is dedicated to exceeding our client’s’ expectations with efficiency, integrity and unparalleled customer service. We are pleased to accept these awards that reflect our commitment to exceptional customer service in ocean cargo transportation.

TOTE Maritime Puerto Rico Prepares for Next Phase of LNG Operations

TOTE Maritime Prepares for Next Phase of LNG Operations

JAX LNG, TOTE Maritime’s LNG supplier, has received approval for their LNG facility and barge-to-ship bunkering


Jacksonville, Florida – August 22, 2017 – TOTE Maritime congratulates JAX LNG, LLC on reaching another critical milestone.  JAX LNG has received a Letter of Acceptance (LOA) from the United States Coast Guard (USCG) for the operation of their waterfront LNG facility and the approval to conduct barge-to-ship LNG bunkering operations with TOTE Maritime’s Marlin Class ships and its LNG barge, Clean Jacksonville.  Entering service in late 2015 and early 2016 respectively, to date the Isla Bella and Perla del Caribe have used an innovative truck-to-ship bunkering operation. Barge-to-ship LNG bunkering is scheduled to commence in early 2018.

In October 2015, TOTE Maritime and its partner JAX LNG received their first LOA from the USCG establishing an industry first landside LNG bunkering facility in the Port of Jacksonville.  Since then, the Marlin Class vessels have safely received more than 18,000,000 gallons of LNG through the truck-to-ship bunkering process, demonstrating the ability to safely transfer LNG time and time again. “TOTE Maritime is committed to safety above all else. Thanks to the commitment of our partner, JAX LNG, we have developed strong standards for landside LNG bunkering that will continue to be the hallmark of our barge-to-ship bunkering operations” noted Peter Keller, Executive Vice President of TOTE.

TOTE has worked with a number of partners to develop state-of-the-art operations that are currently in use at the Port of Jacksonville. In addition to JAX LNG, TOTE has collaborated with the United States Coast Guard, specifically Sector Jacksonville and the Liquefied Gas Carrier National Center of Expertise; Jacksonville Fire Department, Port of Jacksonville, American Bureau of Shipping and numerous vendors and trade associations. This collaboration has been central to the success of the truck-to-ship bunkering operations and will play a critical role in the next phase. Tim Nolan, President of TOTE Maritime Puerto Rico highlighted “TOTE’s Marlin Class vessels are the first containerships in the world to be powered by LNG. This required groundbreaking LNG bunkering operations that have helped set national as well as global standards. Our ability to safely and efficiently introduce these ships into the Puerto Rico trade so that the people of both Florida and Puerto Rico could realize the environmental benefits of this superior maritime fuel was directly tied to the support and partnerships developed along the way.”




About TOTE Maritime

TOTE Maritime is a division of TOTE and provides unparalleled service to the Alaska and Puerto Rico markets. In 2015, TOTE Maritime Puerto Rico introduced the world’s first LNG powered containership into the Puerto Rico trade followed closely by a second ship in early 2016. These vessels offer state of the art lift-on, lift-off capabilities and are the most advanced in the trade. TOTE Maritime Puerto Rico is headquartered in Jacksonville, FL offers integrated transportation services to and from the United States, Puerto Rico, and the U.S. Virgin Islands. Company operations are certified to ISO 9001, ISO 14001, ISO 28000 and Green Office standards. For more information, visit


About Pivotal LNG

Pivotal LNG is part of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Pivotal LNG provides liquefied natural gas to companies and industries throughout the United States through reliable, flexible and cost-effective solutions. For more information, visit


About Northstar Midstream

NorthStar Midstream is a responsive midstream energy transportation company led by a customer-focused and experienced executive team.  It was formed in 2014 through a partnership between NorthStar and Oaktree. NorthStar leverages Oaktree’s Capital’s resources and expertise to generate long-term value for its customers.  For more information, visit







TOTE Maritime Invests to Remain a Tech Leader in Shipping


Jacksonville, FL – TOTE Maritime continues its tradition of M2M leadership in the shipping industry with its purchase this year of 350 new high-tech smart refrigerated containers to service the Puerto Rico trade route.

TOTE Maritime was among the shipping industry’s pioneers in using machine-to-machine or M2M telematics technology to remotely monitor and control conditions of refrigerated perishables during transport. Since 2011, TOTE Maritime has deployed Orbcomm’s StarGuard system to monitor and control its refrigerated containers, or reefers, from point of origin to destination. The monitoring maximizes safety and efficiency of supply chain operations while providing clients crucial real-time, end-to-end visibility of their shipments in TOTE Maritime’s cold chain.

TOTE Maritime’s entire reefer fleet is now equipped with the StarGuard system. The fleet will now also utilize ORBCOMM’s new GMS-based VesselConnect M2M application securely providing critical real-time data from reefers. The new technology allows TOTE Maritime to monitor set points, conduct pre-trip inspections on-board and expedite cargo distribution on land. VesselConnect also provides the precise monitoring and record-keeping needed for compliance with the new requirements of the FDA’s Food Safety Modernization Act being implemented this year.

TOTE Maritime’s latest technology investments are part of TOTE’s commitment to maintain the most modern fleet serving U.S. and Puerto Rico, said Bill Taylor, vice president of U.S. sales. “Our customers rely on TOTE Maritime for dependable refrigerated shipping,” Taylor said. “That’s why it is so important for us to maintain the youngest, most efficient fleet in the industry.”

The new refrigerated containers are scheduled to arrive in Jacksonville this summer. They will be equipped with Carrier’s PrimeLine machinery, the latest cooling technology available for refrigerated equipment. In addition to the 350 new reefers, TOTE Maritime also received 100 new Carrier gensets this spring to provide power to its reefer fleet.