ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – KFF Service Ending for 2020-2021 Season

 

TOTE Alaska is suspending Keep From Freezing (KFF) service for the winter season. The last sailing will be NB voyage 21067 which departs Tacoma on Wednesday, April 22.

We will begin the process of transitioning some pools to dry equipment at that time based on customer requirements. Please remember to transition your bill of lading documents to non-KFF after April 22 unless there is a specific need for this service. If so, this need should be directly communicated to an individual in TOTE Customer Service.

We would like to thank each and every one of you for a smooth transition in and out of this service.

If you have questions or concerns, please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868
  • Alaska Account Executives: 907.265.7216
  • Federal Way Customer Service: 253.449.2112

We appreciate your partnership and support.