Grace Greene has a unique background and over 20 years of experience in various industries including Oil and Gas Logistics, Government Consulting and Wealth Management. She has worked for TOTE since 2013 serving as the Vice President and General Manager in Alaska before being promoted to her current role as President in 2018.
As the President of TOTE Maritime Alaska, Grace is currently leading her team through one of the most complicated projects in the company’s history as they are converting their two ships from diesel to Liquefied Natural Gas (LNG). She is passionate about making a difference, ensuring TOTE’s customers have the best experience possible and giving back to the communities they serve.
Grace received her bachelor’s degree in Oceanography from the United States Naval Academy and went on to serve as a Marine Corps helicopter pilot and Aircraft Commander in Iraq. She is married to her husband Stu, also a former Marine Helicopter Pilot and has two children, Claire and Patrick.
Alex Hofeling | Vice President & Alaska General Manager
Serving as Vice President and Alaska General Manager, Alex Hofeling is the face of TOTE in the state of Alaska, working closely with the Port, labor partners, customers, and the community to ensure that TOTE continues to offer reliable, best-in-class service to the Last Frontier state.
Alex joined TOTE Maritime Alaska in 2013, serving as Regional Sales Manager and Director of Marketing before taking over the Vice President and General Manager of Alaska role.
After graduating from high school in Beatrice, Nebraska, Alex joined the United States Coast Guard and served on the Coast Guard Cutter Polar Sea out of Seattle and at Coast Guard Group Grand Haven in Michigan. He has worked in the Alaska Jones-Act trade since discharging from the US Coast Guard in 1999.
Alex holds an undergraduate degree in Business Administration with a finance focus from the University of Washington (2003) and an MBA from Seattle University (2010). He has previously served as Board of Director of the Northwest Fisheries Association and the board of the Transportation Club of Tacoma.
Chris Rye | Vice President of Operations
As Vice President of Operations, Chris is responsible for Terminal, Equipment, Fleet, and Maintenance departments. He oversees the operation to ensure that TOTE’s safety, customer experience, continuous improvement, and employee engagement goals are met.
Prior to joining TOTE Maritime Alaska, Chris was a Project Manager for the construction of the world’s first LNG-powered container ships, the Marlin Class. After the delivery of the Isla Bella, he moved to Jacksonville in 2015 to manage the vessels as Port Engineer for TOTE Services. He transitioned to TOTE Maritime in 2017 as Director of Operations for TOTE Maritime Puerto Rico and oversaw the operations at the Jacksonville terminal.
Chris is a graduate of the United States Merchant Marine Academy in Kings Point, NY, and the University of Florida’s Warrington College of Business in Gainesville, FL. He also completed the Executive Perspective for Scientists and Engineers (EPSE) program at the University of California San Diego and holds PMP and CPE certificates.
Bill Crawford | Vice President of Commercial
As Vice President of Sales & Marketing, Bill is responsible for creating and implementing strategic plans for the sales and marketing teams and ensuring financial performance objectives for the organization are achieved.
Bill brings over 19 years of experience in the shipping and LTL industries to TOTE Maritime. Bill started his career at TOTE Maritime in Anchorage, Alaska in 2003 as an Account Executive covering vehicles, LTL, reefers, and construction segments. He then was promoted to Special Projects & Logistics Manager, Lower 48 Sales Manager, National Sales Executive, Director of Sales and most recently Vice President of Sales & Marketing. Prior to joining TOTE Maritime, he held various sales and management positions at Roadway Express.
Bill is a graduate of Washington State University and received degrees in Business Administration and English Literature. He also has received advanced certifications from the University Of Chicago Graduate School Of Business in Fundamentals of Effective Sales Management and the University of California Davis in Post-Harvest Technology.
As the Vice President of Service Excellence, Michael is responsible for the strategic development of Customer Operations and Continuous Improvement, as well as overseeing the day-to-day operations of the Service Excellence teams; Customer Service, Continuous Improvement, Cargo Support, Documentation/Rating, and Invoicing.
Michael brings over 15 years’ experience in strategic leadership, customer experience, business development, and employee engagement. Previously, Michael was the Director of Strategy Development with Swedish Medical Group before becoming a Managing Partner with Ionic Strategies in Seattle, WA, where he worked with businesses to improve branding, culture, and customer operations.
Michael received his Bachelor of Arts in Political Science from Western Washington University and a Juris Doctorate Degree (Cum Laude) from Seattle University School of Law.
Gene Gerrard | Vice President of Human Resources
As Vice President of Human Resources, Gene is responsible for the development of HR policies, practices, and programs to make sure they support our business strategy, shared values, and culture. Previously, he was the top HR leader at SeaBright Holdings, Inc. He has also served as Vice President at Drake Beam Morin, Inc., a worldwide provider of human resources services for recruitment, training, organizational development, and change management.
Gene brings over 25 years of HR leadership experience, having worked extensively in human resources throughout the Pacific Northwest.
Gene received his Bachelor of Arts degree from Gonzaga University and has done graduate work in business administration at Eastern Washington University. He is a long-time member of the HR Executive Forum and the Society for Human Resources Management.