Trade Notification – Normal Vessel Operations

 

Today we are loading the Midnight Sun to head north to Alaska.

We continue to work with our partners and our customers to ensure the efficient movement of cargo throughout the supply chain, optimizing asset utilization and allowing TOTE to continue regularly scheduled service between Tacoma and Anchorage.

Many of us are on the front lines, taking extra steps to help ensure we continue to serve Alaskan communities who depend on TOTE. Thank you for your ongoing dedication and to keeping Alaska’s supply chain open.

Our gate in Tacoma has made changes to accommodate health concerns associated with the use of paperwork. We appreciate your patience and support as we continue to transition to a paperless gate.

As always, the Port of Alaska is open for business. Please click here or on the image below for the latest updates from the POA.

Trade Notification – Changes to Gate Process at Tacoma Terminal

 

Due to recent developments with COVID-19, TOTE Maritime Alaska will no longer be accepting physical paperwork at the Tacoma terminal. Thank you in advance for your compliance.

Please follow these tips to ensure the smoothest possible gate transactions:

  • Please provide updates at least 45 mins prior to driver arrival. (trailer numbers, temps, KFF, Hot Stow, etc.) as well as copies of paperwork provided (BOL/Haz manifest) to the driver
  • Upon receiving hazardous approval, please wait 20 minutes prior to gate arrival
  • Drivers will arrive at the gate and will still pick up the phone to check in, however driver needs to retain paperwork while in the lanes
  • Drivers need to provide information on paperwork to longshore – booking number, trailer, as well as temp, haz, KFF, Hot Stow if applicable
  • Drivers need to advise if they will need a load or empty out
  • Drivers need to leave their paperwork in the basket in the trouble room
  • If the gate clerk needs to verify something on the paperwork, the driver will proceed to the trouble lane with retained paperwork to be shown to the Longshore and verified through the trouble room window

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Federal Way Customer Service: 253.449.2112

 

TOTE Maritime Alaska Responds to COVID-19

 

FOR IMMEDIATE RELEASE

TOTE Maritime Alaska Responds to COVID-19 Modifies business continuity plan, maintaining reliable, twice-weekly service to Alaska

Anchorage, Alaska, March 15, 2020 – TOTE Maritime Alaska, an affiliate of TOTE, LLC and leading domestic maritime carrier, announced it has modified its business continuity plans in response to COVID-19, commonly known as coronavirus, to help protect the health and wellbeing of its employees, while ensuring continuity of service to Alaska.

All TOTE operations are running normally, and there are no expected changes to its twice-weekly sailing schedule at this time. The company’s Orca Class vessels, the North Star and Midnight Sun, are scheduled to deliver two full ships of cargo to Anchorage on Sunday, March 15 and Tuesday, March 17, respectively. There have been no changes to TOTE’s future sailing schedule.

“We understand the concerns our customers and the communities in which we work have about the virus and any impact it may have locally,” said TOTE Maritime Alaska President Grace Greene.

“We are continually monitoring the COVID-19 situation closely and remain committed to providing safe and reliable service to Alaska in this dynamic and rapidly changing environment.”

On Friday, March 13th, TOTE implemented additional, proactive measures to help protect the health and well-being of its employees and its ability to service customers by keeping critical supply chains open and reliable. These measures include supporting social distancing efforts and increasing measures to limit exposure to vessel crews at sea.

TOTE is closely tracking updates provided by federal authorities, as well as public health organizations, to obtain timely and accurate information to ensure it is properly prepared to respond. In addition, TOTE is in frequent communication with governmental authorities, customers and other relevant stakeholders about its business continuity plans should the company need to make any adjustments to its operating practices.

 

TOTE’s Commitment to Safety and Service During Coronavirus Threat

 

As the Federal government tracks COVID-19, more commonly referred to as the Coronavirus, and the impacts it may have on the global supply chain, TOTE is closely monitoring the situation with a focus on the health, safety and wellbeing of our colleagues, our customers and our partners above all else. 

All TOTE operations are running normally and remain unaffected by COVID-19.  

We are dedicated to business continuity and providing safe and reliable transportation services to the markets we serve. TOTE is taking proper health and safety precautions throughout the organization to protect one another, our crews, our vessels and operations, and the cargo we ship. 

In order to ensure we are prepared to respond, TOTE is closely tracking updates provided by federal authorities, including, but not limited to the World Health Organization (WHO)Centers for Disease Control (CDC)International Chamber of Shipping, and U.S. Coast Guard

 

FAQs

 

What is the current impact to TOTE and our operations?

  • There have been no impacts to TOTE operations to date. We continue to monitor the situation with a focus on the health, safety and wellbeing of our colleagues, our customers and our partners above all else.
  • All TOTE operations are running normally, and we do not expect any changes to sailing schedules at this time. 
  • We want to assure you that we are closely monitoring the situation for any additional requirements or changes in the markets we serve, should they arise. 

 

What is TOTE doing for contingency planning around this virus?

  • Internal collaboration teams have been instated to ensure all levels of operations are prepared to respond should the situation escalate. 
  • Our entire team is taking proper health and safety precautions to protect our crews, our vessels, our operations and the cargo we ship. 
  • As in any other situation, TOTE maintains continuity plans to help ensure we are prepared if new issues emerge. 

 

How will TOTE communicate on this topic?

  • TOTE will continue to communicate updates as more information is made available. This may include updates to our website, direct customer notifications or personal outreach from our dedicated sales team.
  • If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.  Our dedicated representatives are available to you at any time.

 

Trade Notification – Updated Hazardous Policy

To our valued customers,

There will be a change to the TOTE Maritime Alaska hazardous policy to ensure crew safety aboard our ships. This policy change directly impacts shipments containing Hazmat Class 5.1 Calcium Hypochlorite.

Policy Change: Effective May 1st, 2019, TMAK will no longer accept UN1479, UN1748, UN2208, UN2880, UN3077, UN3406, UN3485, UN3486 or UN3487 containing Calcium Hypochlorite unless containers meet the following specific criteria:

1.The following additional criteria must be met if Calcium Hypochlorite is in a shipment weighing over 400 lbs.:

  • Shipments containing Calcium Hypochlorite must be transported in a running reefer container between May 1st and Oct 1st (dates may be extended at the discretion of TMAK management).
  • Shipments containing Calcium Hypochlorite must be shipped in a reefer container with a temperature set at 70° F with enough fuel to make the voyage.
  • A surveyor must be present when shipments containing Calcium Hypochlorite are loaded into the container at the shipper’s expense.
  • TMAK must receive the surveyor’s report prior to accepting the shipment.
  • The surveyor must ensure that:
    • No single package exceeds 100 lbs.
    • No organic materials are loaded in the container (i.e. wood pallets).
    • No other freight is loaded in the container (neither hazardous or non-hazardous).

2. The following additional criteria must be met if Calcium Hypochlorite is in a shipment weighing under 400 lbs.:

  • The amount of Calcium Hypochlorite cannot exceed 400 lbs. of total cargo weight per container.
  • No other hazardous material may be loaded in the container.
  • The packages containing Calcium Hypochlorite must be properly secured so that they will not shift during transit.
  • All other cargo must be properly secured to ensure that it will not cause damage to packages containing Calcium Hypochlorite.
  • Adequate space must be provided to allow for ventilation around the Calcium Hypochlorite packages.
  • All individual packages of Calcium Hypochlorite must be authorized per 49 CFR requirements and include the necessary shipping papers.

3. Shipments that are manifested as Limited Quantity are NOT affected by this TMAK hazmat policy change.

Reason for Change: TMAK has decided to make this hazardous policy change to provide extra precautions for the ship’s crew. Shipments containing Calcium Hypochlorite carry an additional risk when exposed to high temperatures and the change seeks to make our vessels safer throughout the year. The U.S. Coast Guard has reviewed our current hazardous policy and recommends we make this change to enhance crew safety.

Impact: This TMAK hazardous policy change applies to both Northbound and Southbound voyages on the North Star and Midnight Sun between Tacoma and Anchorage. All UN numbers containing “Calcium Hypochlorite” in the Proper Shipping Name or Technical Name apply. Once again, shipments that are manifested as Limited Quantity are NOT affected by this policy change.

TMAK is committed to ensuring both the safety our crew and our vessels. If you have any questions, please reach out to your Sales Representative or:

L48 Hazardous Team: HazardousAK@totemaritime.com  | 253-449-2122

Anchorage Hazardous: Billy Godwin 907-265-7218 | Tim Diaz 907-265-7282