ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – 2020 Labor Day Schedule

 

As we approach Labor Day on Monday, September 7, please find our terminal hours of operation below:

Tacoma Terminal

Monday, September 7 – Terminal Closed

Tuesday, September 8 – Gates Open at 0800

 

Anchorage Terminal

Sunday, September 6 – Normal Gate Hours

Monday, September 7 – Gates Open from 0800-1140

  • 0900 Hazardous booking cutoff for voyage 20144
  • 1000 Hazardous waste gate cutoff for voyage 20144
  • 1140-1700 – Terminal Closed

Tuesday, September 8 – Normal Gate Hours

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

Alaska Customer Service: 907.276.5868 

Alaska Account Executives: 907.265.7216

Federal Way Customer Service: 253.449.2112

 

We appreciate your partnership and support.

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – Voyage 20127 Anchorage work start

 

Due to weather, Midnight Sun Voyage 20127 is scheduled to arrive in Anchorage on Tuesday morning for a 1000 work start.

Anchorage Terminal

Southbound voyage 20128

Monday, August 10

1500 – All hazardous cargo must be booked and approved

1500 – All hazardous waste must be in the yard

1700 – All hazardous loads must be in the yard

Tuesday, August 11

0800-1800 – Lanes Open

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

Alaska Customer Service: 907.276.5868 

Alaska Account Executives: 907.265.7216

Federal Way Customer Service: 253.449.2112

We appreciate your partnership and support.

ALASKA CUSTOMER NOTIFICATIONS

Tacoma Stop Work Night -July 2020

 

The regular ILWU Stop Work Night this month will be Thursday, July 9th, 2020.

The Tacoma gate will be closed from 1730hrs Thursday until 0800hrs on Friday.

If you have any questions, please call us at (800) 426-0074.

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – July 4th Weekend Operational Schedule

 

With July 4th falling on a Saturday this year, TOTE will operate normally with no changes to our existing schedule. NB voyage 20107 will depart from Tacoma on Friday, July 3rd and SB voyage 20106 will depart from Anchorage on Sunday, July 5th.

Tacoma Terminal

Friday, July 3 – Normal Gate Hours

Saturday, July 4 – Terminal Closed

Sunday, July 5 – Terminal Closed

Monday, July 6 – Normal Gate Hours

 

Anchorage Terminal

Friday, July 3

  • 0800-1140 – Gates Open
  • 0900 Hazardous booking cutoff for voyage 20106
  • 1000 Hazardous waste gate cutoff for voyage 20106
  • 1140-1700 – Terminal Closed

 

Saturday, July 4 – Terminal Closed

Sunday, July 5 – Normal Gate Hours

Monday, July 6 – Normal Gate Hours

 

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

 

Alaska Customer Service: 907.276.5868 

Alaska Account Executives: 907.265.7216

Federal Way Customer Service: 253.449.2112

 

We appreciate your partnership and support.

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – Memorial Day Schedule

 

As we approach Memorial Day on Monday, May 25, please find our terminal schedules below:

Tacoma Terminal

  • Monday, May 25 – Terminal Closed
  • Tuesday, May 26 – Gates Open at 0800

Anchorage Terminal

  • Sunday, May 24 – Normal Gate Hours
  • Monday, May 25 – Gates Open from 0800-1140
  • 0900 Hazardous booking cutoff for voyage 20084
  • 1000 Hazardous waste gate cutoff for voyage 20084
  • Tuesday, May 26 – Gates Open at 0800

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

Alaska Customer Service: 907.276.5868 

Alaska After Hours Contact: 907.265.7207

Alaska Account Executives: 907.265.7216

Federal Way Customer Service: 253.449.2112

 

We appreciate your partnership and support.

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – Tacoma Trailer Gate Open

 

The Tacoma trailer gate is now open and running again after system issues have been resolved. Thank you for your understanding.

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Alaska After Hours Contact: 907.265.7207
  • Alaska Account Executives: 907.265.7216
  • Federal Way Customer Service: 253.449.2112

We appreciate your partnership and support. 

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – Tacoma Trailer Gate Temporarily Closed

 

A power outage at the Port of Tacoma caused our network to lose connectivity. As a result, our trailer gate at the Tacoma terminal is temporarily closed. We will update you as soon as we are able to reopen. Thank you for your patience.

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Alaska After Hours Contact: 907.265.7207
  • Alaska Account Executives: 907.265.7216
  • Federal Way Customer Service: 253.449.2112

We appreciate your partnership and support.

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – Voyage 20059 Delayed Work Start In Anchorage

 

Midnight Sun voyage 20059 is scheduled to arrive in Anchorage on Tuesday morning for a 1000 work start.

Anchorage Terminal

Southbound voyage 20060

Monday, April 13

  • 1500 – All hazardous cargo must be booked and approved
  • 1500 – All hazardous waste must be in the yard
  • 1700 – All hazardous loads must be in the yard

Tuesday, April 14

  • 0800-1800 – Lanes Open

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Alaska After Hours Contact: 907.265.7207
  • Alaska Account Executives: 907.265.7216
  • Federal Way Customer Service: 253.449.2112

We appreciate your partnership and support.

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – Normal Vessel Operations

 

Today we are loading the Midnight Sun to head north to Alaska.

We continue to work with our partners and our customers to ensure the efficient movement of cargo throughout the supply chain, optimizing asset utilization and allowing TOTE to continue regularly scheduled service between Tacoma and Anchorage.

Many of us are on the front lines, taking extra steps to help ensure we continue to serve Alaskan communities who depend on TOTE. Thank you for your ongoing dedication and to keeping Alaska’s supply chain open.

Our gate in Tacoma has made changes to accommodate health concerns associated with the use of paperwork. We appreciate your patience and support as we continue to transition to a paperless gate.

As always, the Port of Alaska is open for business. Please click here or on the image below for the latest updates from the POA.

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – Changes to Gate Process at Tacoma Terminal

 

Due to recent developments with COVID-19, TOTE Maritime Alaska will no longer be accepting physical paperwork at the Tacoma terminal. Thank you in advance for your compliance.

Please follow these tips to ensure the smoothest possible gate transactions:

  • Please provide updates at least 45 mins prior to driver arrival. (trailer numbers, temps, KFF, Hot Stow, etc.) as well as copies of paperwork provided (BOL/Haz manifest) to the driver
  • Upon receiving hazardous approval, please wait 20 minutes prior to gate arrival
  • Drivers will arrive at the gate and will still pick up the phone to check in, however driver needs to retain paperwork while in the lanes
  • Drivers need to provide information on paperwork to longshore – booking number, trailer, as well as temp, haz, KFF, Hot Stow if applicable
  • Drivers need to advise if they will need a load or empty out
  • Drivers need to leave their paperwork in the basket in the trouble room
  • If the gate clerk needs to verify something on the paperwork, the driver will proceed to the trouble lane with retained paperwork to be shown to the Longshore and verified through the trouble room window

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Federal Way Customer Service: 253.449.2112