ALASKA CUSTOMER NOTIFICATIONS

Stop Work Night – November 2019

 

The regular ILWU Stop Work Night this month has been rescheduled for Thursday, November 21, 2019.

The Tacoma gate will be closed from 1730hrs Thursday until 0800hrs on Friday.

If you have any questions, please call us at (800) 426-0074.

ALASKA CUSTOMER NOTIFICATIONS

2019 Schedule for Thanksgiving Week

 

Please find our schedule for the week of Thanksgiving below.

Tacoma Terminal:

Wednesday, November 27

  • Normal Gate Hours

Thursday, November 28 – Thanksgiving Day

  • Terminal Closed

Friday, November 29

  • Gates Closed – TMAK Holiday
  • North Star voyage 19186 will arrive and discharge only

_________________________________________________________________

 

Anchorage Terminal:

Wednesday, November 27

  • Normal Gate Hours

Thursday, November 28 – Thanksgiving Day

  • Terminal Closed

Friday, November 29

  • 0700-1140 – Gates Open
  • 1000 – Hazardous booking cutoff for Midnight Sun voyage 19188
  • 1140 – Deadline for all hazardous loads to be in the yard

 

If you have questions or require further information please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Federal Way Customer Service: 253.449.2112
  • Alaska Account Executives: 907.265.7216

 

We appreciate your partnership and support.

 

ALASKA CUSTOMER NOTIFICATIONS

Midnight Sun Schedule Update

 

Due to inclement weather, M/V Midnight Sun has been operating off schedule. We apologize for the inconvenience this has caused. We have worked with our vessel crew and our operations teams to update our operational schedule for an on-time arrival of MS19167 on Sunday morning, October 27.

 

MS19163/19164 Anchorage Schedule

  • MS19163 will arrive in Anchorage on Sunday, October 20
  • 10/20 2200-0140: Lanes open for trailers
  • 10/21 0600: Midnight Sun 19164 departs Anchorage
  • 10/21 0700-1700: Lanes open for trailers

MS19164 Cutoff Times

Haz:

  • Booked by 1500 Fri, 10/18
  • Haz Waste in the Yard by 1500 Fri, 10/18
  • Haz in the Yard by 1700 Fri, 10/18

Loads:

  • In the Yard by 0140 Mon, 10/21

MS19164/19167 Tacoma Schedule

  • MS19164 will arrive in Tacoma on Thursday, October 24
  • 10/24 0200: Discharge of MS19164
  • 10/24 0900: MS19167 Departs Tacoma

MS19167/19168 Anchorage Schedule

  • MS19167 will arrive in Anchorage on Sunday morning, October 27
  • 10/27 0800-1700: Lanes open for trailers

 

If you have questions or require further information please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868
  • Federal Way Customer Service: 253.449.2112
  • Alaska Account Executives: 907.265.7216

 

 

ALASKA CUSTOMER NOTIFICATIONS

Voyage 19160 Delayed Arrival Due to Weather

 

Due to inclement weather, Midnight Sun, voyage 19160, is scheduled to arrive at the Port of Tacoma on Thursday morning for a 0700 Work Start. The following changes have been made to our operational schedule:

Tacoma Terminal:

Thursday, October 17

  • 0800 – Lanes open for trailers
  • 1300 – Lanes open for vehicles

The vessel is evaluating the ETA for voyage 19163 in Anchorage for Sunday, October 20. We will send out a notification if there is a change to the scheduled work start.

If you have questions or require further information please do not hesitate to contact your Account Executive or Customer Service.

Alaska Customer Service: 907.276.5868 

Federal Way Customer Service: 253.449.2112

Alaska Account Executives: 907.265.7216

ALASKA CUSTOMER NOTIFICATIONS

Voyage 19156 Midnight Sun Tacoma Arrival

Midnight Sun, voyage 19156, is scheduled to arrive at the Port of Tacoma on Thursday morning for a 0330 Work Start. The following changes have been made to our operational schedule:

 

Tacoma Terminal:

Thursday, October 10

  • 0800 – Lanes open for trailers
  • 1000 – Lanes open for vehicles

 

Midnight Sun, voyage 19159, is scheduled to arrive in Anchorage on Sunday afternoon for a 1900 Work Start.

 

Anchorage Terminal:

Friday, October 11

  • 1500 – All hazardous cargo must be booked and approved
  • 1500 – All hazardous waste must be in the yard
  • 1700 – All hazardous loads must be in the yard

 

Sunday – Oct 13

  • 0800-1300 – Lanes will be closed
  • 1300-1700 – Lanes open
  • 1700 – All loads must be in the yard
  • 1700-1900 – Lanes closed
  • 1900-2400 – Lanes open

 

If you have questions or require further information please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Federal Way Customer Service: 253.449.2112
  • Alaska Account Executives: 907.265.7216

We appreciate your partnership and support.

 

ALASKA CUSTOMER NOTIFICATIONS

Voyage 19155 Midnight Sun Early Monday Arrival

 

Please be advised that Midnight Sun, northbound voyage 19155, made up time during its journey and will now arrive in Anchorage on early Monday morning with a work start of 0300. As a result, the following changes have been made to our operational schedule:

Anchorage Terminal and Office:

Monday, October 7

  • 0700 – Gates open; gate remaining open during the lunch hour
  • 1700 – Gates close

If you have questions or require further information please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Federal Way Customer Service: 253.449.2112
  • Alaska Account Executives: 907.265.7216

We appreciate your partnership and support.

 

ALASKA CUSTOMER NOTIFICATIONS

Voyage 19155 Midnight Sun – Monday AK Arrival

 

Please be advised that Midnight Sun, northbound voyage 19155, departed the Port of Tacoma today at 0900 after receiving some minor repairs. It is now expected to arrive in Anchorage on Monday with a work start of 1300. As a result, the Anchorage terminal and gate will be closed on Sunday and resume operations on Monday morning. The following changes have been made to our operational schedule: 

 

Anchorage Terminal and Office:

Friday, October 4

  • 1700 – All hazardous must be in the yard

Sunday, October 6

  • Closed

Monday, October 7

  • 0800 – Gates open; gate remaining open during the lunch hour
  • 1700 – Gates close

If you have questions or require further information please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Federal Way Customer Service: 253.449.2112
  • Alaska Account Executives: 907.265.7216

We appreciate your partnership and support.

ALASKA CUSTOMER NOTIFICATIONS

Voyage 19155 Midnight Sun Delayed Departure

 

Midnight Sun voyage 19155 will be delayed leaving Tacoma with an estimated departure time of 0400 Friday morning.

The following adjustments have been made to the Tacoma gate hours:

Wednesday, October 2

  • Normal gate hours 0800-2300
  • All normal hazardous cut-offs apply

Thursday, October 3

  • Trailer gate hours 0800-2300 for Friday operations and pickup of SB loads and empties
  • Vehicle gate hours 1000-1600
  • Vehicles and freight in-gated on Thursday will not be loaded to voyage 19155

Anchorage arrival will be on Monday, October 7 with gate hours of 0700-1700.

If conditions change, we will provide an additional update.

If you have questions or require further information please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Federal Way Customer Service: 253.449.2112
  • Alaska Account Executives: 907.265.7216

We appreciate your partnership and support.

ALASKA CUSTOMER NOTIFICATIONS

TOTE Safety Day – Operations Stand Down

As a TOTE company, we are committed to safety being at the forefront of every decision and action. On Monday, October 7, our Tacoma and Federal Way offices will be standing up for safety and standing down our operations from 1130-1700.

During this time, both L48 locations will be closed and employees will come together to demonstrate our commitment to safety and our culture here at TOTE Maritime Alaska.

The office and terminal hours for Monday, October 7 are as follows:

Federal Way Office

  • Open: 0800 – 1130
  • Closed: 1130 – 1700

Tacoma Terminal

  • Open: 0800 – 11:30
  • Closed: 1130 – 1700
  • Open: 1700 – 2300 (Vehicles will remain closed)

Anchorage Office/Terminal

  • Normal hours

If you need to reach us during this event, please contact:

  • Kris Willson for Customer Service (253) 448-4800
  • Sam Rouse for Terminal Operations (253) 709-5021

As always, we are committed to the safety of our employees and partners. We appreciate your understanding and support.

If you have questions regarding Safety Day, please email seth.storset@totemaritime.com.

ALASKA CUSTOMER NOTIFICATIONS

2019 TOTE Maritime Alaska KFF Start

 

KFF Service for Winter 2019/2020

Once again, it is time to bundle up and prepare for the winter season in Alaska. After internal discussion, we are announcing the official start of KFF (Keep from Freezing) Service to begin with our northbound sailing of the North Star, Voyage 19153 departing Tacoma at 0100 on Saturday, 09/28/2019. 

As a reminder, basic guidelines for requesting KFF Service are:

  • Request KFF Service at time of booking
  • Request insulated equipment at time of booking
  • Declare KFF Service on your bill of lading for each load

If you are a customer that has a TOTE Maritime Alaska equipment pool, our Customer Service and Inland Groups will assist you in transitioning to the correct equipment based on your KFF needs.

Once again, we would like to thank each and every one of you for a smooth transition in and out of this service. 

Should you have any questions regarding the above, please contact the following:

Federal Way Customer Service                                                253.449.2112

Anchorage Customer Service                                                   800.234.8683

Tacoma Vehicles                                                                        253.238.8450