ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – July 4th Weekend Operational Schedule

 

With July 4th falling on a Saturday this year, TOTE will operate normally with no changes to our existing schedule. NB voyage 20107 will depart from Tacoma on Friday, July 3rd and SB voyage 20106 will depart from Anchorage on Sunday, July 5th.

Tacoma Terminal

Friday, July 3 – Normal Gate Hours

Saturday, July 4 – Terminal Closed

Sunday, July 5 – Terminal Closed

Monday, July 6 – Normal Gate Hours

 

Anchorage Terminal

Friday, July 3

  • 0800-1140 – Gates Open
  • 0900 Hazardous booking cutoff for voyage 20106
  • 1000 Hazardous waste gate cutoff for voyage 20106
  • 1140-1700 – Terminal Closed

 

Saturday, July 4 – Terminal Closed

Sunday, July 5 – Normal Gate Hours

Monday, July 6 – Normal Gate Hours

 

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

 

Alaska Customer Service: 907.276.5868 

Alaska Account Executives: 907.265.7216

Federal Way Customer Service: 253.449.2112

 

We appreciate your partnership and support.

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – Memorial Day Schedule

 

As we approach Memorial Day on Monday, May 25, please find our terminal schedules below:

Tacoma Terminal

  • Monday, May 25 – Terminal Closed
  • Tuesday, May 26 – Gates Open at 0800

Anchorage Terminal

  • Sunday, May 24 – Normal Gate Hours
  • Monday, May 25 – Gates Open from 0800-1140
  • 0900 Hazardous booking cutoff for voyage 20084
  • 1000 Hazardous waste gate cutoff for voyage 20084
  • Tuesday, May 26 – Gates Open at 0800

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

Alaska Customer Service: 907.276.5868 

Alaska After Hours Contact: 907.265.7207

Alaska Account Executives: 907.265.7216

Federal Way Customer Service: 253.449.2112

 

We appreciate your partnership and support.

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – Tacoma Trailer Gate Open

 

The Tacoma trailer gate is now open and running again after system issues have been resolved. Thank you for your understanding.

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Alaska After Hours Contact: 907.265.7207
  • Alaska Account Executives: 907.265.7216
  • Federal Way Customer Service: 253.449.2112

We appreciate your partnership and support. 

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – Tacoma Trailer Gate Temporarily Closed

 

A power outage at the Port of Tacoma caused our network to lose connectivity. As a result, our trailer gate at the Tacoma terminal is temporarily closed. We will update you as soon as we are able to reopen. Thank you for your patience.

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Alaska After Hours Contact: 907.265.7207
  • Alaska Account Executives: 907.265.7216
  • Federal Way Customer Service: 253.449.2112

We appreciate your partnership and support.

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – Voyage 20059 Delayed Work Start In Anchorage

 

Midnight Sun voyage 20059 is scheduled to arrive in Anchorage on Tuesday morning for a 1000 work start.

Anchorage Terminal

Southbound voyage 20060

Monday, April 13

  • 1500 – All hazardous cargo must be booked and approved
  • 1500 – All hazardous waste must be in the yard
  • 1700 – All hazardous loads must be in the yard

Tuesday, April 14

  • 0800-1800 – Lanes Open

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Alaska After Hours Contact: 907.265.7207
  • Alaska Account Executives: 907.265.7216
  • Federal Way Customer Service: 253.449.2112

We appreciate your partnership and support.

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – Normal Vessel Operations

 

Today we are loading the Midnight Sun to head north to Alaska.

We continue to work with our partners and our customers to ensure the efficient movement of cargo throughout the supply chain, optimizing asset utilization and allowing TOTE to continue regularly scheduled service between Tacoma and Anchorage.

Many of us are on the front lines, taking extra steps to help ensure we continue to serve Alaskan communities who depend on TOTE. Thank you for your ongoing dedication and to keeping Alaska’s supply chain open.

Our gate in Tacoma has made changes to accommodate health concerns associated with the use of paperwork. We appreciate your patience and support as we continue to transition to a paperless gate.

As always, the Port of Alaska is open for business. Please click here or on the image below for the latest updates from the POA.

ALASKA CUSTOMER NOTIFICATIONS

Trade Notification – Changes to Gate Process at Tacoma Terminal

 

Due to recent developments with COVID-19, TOTE Maritime Alaska will no longer be accepting physical paperwork at the Tacoma terminal. Thank you in advance for your compliance.

Please follow these tips to ensure the smoothest possible gate transactions:

  • Please provide updates at least 45 mins prior to driver arrival. (trailer numbers, temps, KFF, Hot Stow, etc.) as well as copies of paperwork provided (BOL/Haz manifest) to the driver
  • Upon receiving hazardous approval, please wait 20 minutes prior to gate arrival
  • Drivers will arrive at the gate and will still pick up the phone to check in, however driver needs to retain paperwork while in the lanes
  • Drivers need to provide information on paperwork to longshore – booking number, trailer, as well as temp, haz, KFF, Hot Stow if applicable
  • Drivers need to advise if they will need a load or empty out
  • Drivers need to leave their paperwork in the basket in the trouble room
  • If the gate clerk needs to verify something on the paperwork, the driver will proceed to the trouble lane with retained paperwork to be shown to the Longshore and verified through the trouble room window

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Federal Way Customer Service: 253.449.2112

 

ALASKA CUSTOMER NOTIFICATIONS

TOTE Maritime Alaska Continuing Twice-weekly Service to Alaska

 

TOTE Maritime Alaska is continuing with its scheduled twice weekly service to Alaska. The response to mitigate the risk of COVID-19 is a continually evolving situation and TOTE Maritime Alaska will remain committed to providing safe and reliable service to Alaska.

On Friday, March 13, TOTE Maritime Alaska announced that they are implementing measures to ensure the health and wellbeing of their employees and their ability to service customers and keep critical supply chains open and reliable. These measures include supporting social distancing efforts by encouraging employees to work from home and increasing measures to limit exposure to our vessel crews at sea.

Message from TOTE Maritime Alaska President, Grace Greene

TOTE Maritime Alaska is closely monitoring the COVID-19 situation and it’s important we respond to these challenges in a manner that ensures the safety of individuals, our families, and our communities. We remain committed to our customers and delivering safe and reliable service to Alaska, and we have no plans to change.

TOTE Maritime Alaska and Alaska as a whole is no stranger to challenges. We see this challenge as an opportunity to continue to demonstrate our resilience and strength as the most reliable service to Alaska.

-Grace

 

Questions or Concerns?

If you have questions or concerns we encourage you to work with your sales representatives. We are grateful for your partnerships and look forward to continuing to work together to keep Alaska moving.

  • Alaska Customer Service: 907.276.5868 
  • Federal Way Customer Service: 253.449.2112
ALASKA CUSTOMER NOTIFICATIONS

Voyage 20035 Anchorage Delayed

Due to inclement weather, Midnight Sun voyage 20035 is scheduled to arrive in Anchorage on Tuesday morning for a 1100 work start.

Anchorage Terminal:

Monday, March 2

  • 1500 – All hazardous cargo must be booked and approved
  • 1500 – All hazardous waste must be in the yard
  • 1700 – All hazardous loads must be in the yard

Tuesday, March 3

  • 0800-1800 – Lanes Open

If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

  • Alaska Customer Service: 907.276.5868 
  • Alaska After Hours Contact: 907.265.7207
  • Alaska Account Executives: 907.265.7216
  • Federal Way Customer Service: 253.449.2112

We appreciate your partnership and support.

 

ALASKA CUSTOMER NOTIFICATIONS

Stop Work Night – November 2019

 

The regular ILWU Stop Work Night this month has been rescheduled for Thursday, November 21, 2019.

The Tacoma gate will be closed from 1730hrs Thursday until 0800hrs on Friday.

If you have any questions, please call us at (800) 426-0074.