TOTE Celebrates National Truck Driver Appreciation Week

Commends America’s truckers for keeping our nation’s economy moving and enabling industry leading turn times at TOTE terminals

Jacksonville, Fla., September 15, 2020 – TOTE, LLC (“TOTE”) and its affiliates TOTE Maritime Alaska (“TOTE Alaska”) and TOTE Maritime Puerto Rico (“TOTE Puerto Rico”) honor America’s truckers for the significant contributions they make to keep our nation’s economy moving.  

“Thanks to the efforts of our partners in the trucking industry, as well as our investments in technology and terminal operations, TOTE Puerto Rico has among the fastest turn times in the industry,” said TOTE Puerto Rico Vice President of Operations Jim Wagstaff. “TOTE Puerto Rico’s average turn times at the Port of Jacksonville have improved nearly five-percent year over year and are now below 19 minutes.”

The TOTE companies define turn times as the amount of time a trucker spends at a terminal from check-in at the front gate until he/she checks-out at the out gate. This excludes bad orders and maintenance issues.

TOTE Puerto Rico recently redesigned operations at its Jacksonville terminal to further enhance safety and efficiency for truckers at JAXPORT. TOTE Puerto Rico also invested in the installation of new spreader bars, which allows the company to more quickly offload containers from the ship to the terminal. In turn, truckers can more efficiently pick up containers to be delivered to their destination.

TOTE Alaska has also made investments to enhance operational efficiencies, which have produced industry-leading turn times of 15 minutes at its terminal in Tacoma. These improvements include additional cargo capacity, paperless gates and a new intercom system that combined improve productivity, minimize face-to-face interaction and further enhance the safety of truckers at TOTE Alaska’s terminals.

“Truckers are an integral link in the supply chain, providing that first-mile, last-mile service that is essential to moving nearly every good consumed,” said TOTE Alaska Vice President of Operations Chris Rye. “Trucks are the backbone of our economy, positively impacting consumers and businesses from Alaska to Puerto Rico.”

In recognition of National Truck Driver Appreciation Week, TOTE Puerto Rico has posted large banners throughout its terminals in Jacksonville and San Juan that say, “Drivers keep us moving. Thank you for all that you do!” Meanwhile, TOTE Alaska is providing catered meals to drivers throughout the week and hosting raffle drawings, featuring a 55” TV grand prize.

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About TOTE

TOTE, LLC’s family of companies includes leading transportation and logistics companies. TOTE Maritime Alaska, LLC and TOTE Maritime Puerto Rico, LLC bring unmatched reliability and service to their respective markets. TOTE Services, LLC offers crewing and technical services to meet the needs of commercial, privately owned and U.S. Government vessels. TOTE, LLC is part of the Saltchuk portfolio of companies. www.toteinc.com

TOTE Companies Win Quest for Quality Award from Logistics Management Magazine

TOTE ocean carriers honored for world-class operations and exemplary service

 JACKSONVILLE. Fla., August 10, 2020 — TOTE, LLC (“TOTE”) operating companies TOTE Maritime Alaska and TOTE Maritime Puerto Rico have been honored with Logistics Management magazine’s Quest for Quality Awards for demonstrated excellence as ocean carriers.

For decades, Logistics Management has set the gold standard for customer satisfaction and performance through its Quest for Quality Awards, and TOTE has received recognition for outstanding operations. 

“Our editorial team has found over the years that no matter how many economic, regulatory or operational pressures they continue to face, the carrier and service provider communities find a way to step up to the plate to meet those evolving challenges,” said Group Editorial Director of Peerless Media, LLC., the publisher of Logistics Management.

This year 4,504 ballots were cast by logistics and supply chain decision-makers who gave the TOTE ocean carriers top marks in IT, customer service, performance, equipment operations, and value.

“TOTE Maritime Puerto Rico is committed to excellence and to delivering our customers an unparalleled level of service,” said TOTE Maritime Puerto Rico President Mike Noone. “I am extremely proud of our teams – on land and at sea – for this recognition and for their ongoing dedication to our customers in the toughest of times.”  

 TOTE’s family of companies – including TOTE Maritime Alaska, TOTE Maritime Puerto Rico and TOTE Services – take pride in the quality of service they provide their customers.

TOTE Maritime Alaska’s built-to-serve business model has made a positive difference to communities that depend on us to be a vital link in the supply chain, providing best-in-class service and innovative solutions to help meet their needs,” said TOTE Maritime Alaska President Grace Greene. “We look forward to continuing to provide top-quality service for our customers throughout 2020 and beyond.”

A full list of Quest for Quality Awards is published online here.

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TOTE, LLC’s family of companies includes leading transportation and logistics companies. TOTE Maritime Alaska, LLC and TOTE Maritime Puerto Rico, LLC bring unmatched reliability and service to their respective markets. TOTE Services, LLC offers crewing and technical services to meet the needs of commercial, privately owned and U.S. Government vessels. TOTE, LLC is part of the Saltchuk portfolio of companies. www.toteinc.com

Stop hoarding: Anchorage mayor, shipping companies assure Alaskans the supply chain is intact

 

On Sunday morning, Anchorage Mayor Ethan Berkowitz stood on a third-story deck overlooking the Port of Alaska, where workers were unloading 1,200 shipping containers of goods.

In two days, another 1,200 will arrive on Anchorage’s shore.

Berkowitz was intentionally addressing news media with a busy port as the backdrop. He wants to dispel rumors that the coronavirus has disrupted the supply chain, which has prompted residents to make a run on grocery stores, clearing out pasta, rice, meat, baking ingredients and cleaning products. Read more on ADN.com

TOTE Maritime Alaska Responds to COVID-19

 

FOR IMMEDIATE RELEASE

TOTE Maritime Alaska Responds to COVID-19 Modifies business continuity plan, maintaining reliable, twice-weekly service to Alaska

Anchorage, Alaska, March 15, 2020 – TOTE Maritime Alaska, an affiliate of TOTE, LLC and leading domestic maritime carrier, announced it has modified its business continuity plans in response to COVID-19, commonly known as coronavirus, to help protect the health and wellbeing of its employees, while ensuring continuity of service to Alaska.

All TOTE operations are running normally, and there are no expected changes to its twice-weekly sailing schedule at this time. The company’s Orca Class vessels, the North Star and Midnight Sun, are scheduled to deliver two full ships of cargo to Anchorage on Sunday, March 15 and Tuesday, March 17, respectively. There have been no changes to TOTE’s future sailing schedule.

“We understand the concerns our customers and the communities in which we work have about the virus and any impact it may have locally,” said TOTE Maritime Alaska President Grace Greene.

“We are continually monitoring the COVID-19 situation closely and remain committed to providing safe and reliable service to Alaska in this dynamic and rapidly changing environment.”

On Friday, March 13th, TOTE implemented additional, proactive measures to help protect the health and well-being of its employees and its ability to service customers by keeping critical supply chains open and reliable. These measures include supporting social distancing efforts and increasing measures to limit exposure to vessel crews at sea.

TOTE is closely tracking updates provided by federal authorities, as well as public health organizations, to obtain timely and accurate information to ensure it is properly prepared to respond. In addition, TOTE is in frequent communication with governmental authorities, customers and other relevant stakeholders about its business continuity plans should the company need to make any adjustments to its operating practices.

 

TOTE Maritime Alaska Continuing Twice-weekly Service to Alaska

 

TOTE Maritime Alaska is continuing with its scheduled twice weekly service to Alaska. The response to mitigate the risk of COVID-19 is a continually evolving situation and TOTE Maritime Alaska will remain committed to providing safe and reliable service to Alaska.

On Friday, March 13, TOTE Maritime Alaska announced that they are implementing measures to ensure the health and wellbeing of their employees and their ability to service customers and keep critical supply chains open and reliable. These measures include supporting social distancing efforts by encouraging employees to work from home and increasing measures to limit exposure to our vessel crews at sea.

Message from TOTE Maritime Alaska President, Grace Greene

TOTE Maritime Alaska is closely monitoring the COVID-19 situation and it’s important we respond to these challenges in a manner that ensures the safety of individuals, our families, and our communities. We remain committed to our customers and delivering safe and reliable service to Alaska, and we have no plans to change.

TOTE Maritime Alaska and Alaska as a whole is no stranger to challenges. We see this challenge as an opportunity to continue to demonstrate our resilience and strength as the most reliable service to Alaska.

-Grace

 

Questions or Concerns?

If you have questions or concerns we encourage you to work with your sales representatives. We are grateful for your partnerships and look forward to continuing to work together to keep Alaska moving.

  • Alaska Customer Service: 907.276.5868 
  • Federal Way Customer Service: 253.449.2112

TOTE Maritime Alaska to Move Headquarters to Downtown Tacoma in Spring 2020

TOTE Maritime Alaska announced today that it plans to relocate its headquarters to Downtown Tacoma from its current address in Federal Way. The transition will bring nearly 150 TOTE employees to the 909 A Street Building every weekday. Employees of the company are excited about having access to all the restaurants, parks and amenities Tacoma has to offer as well as being part of a growing, urban community.

“TOTE Maritime Alaska helped build the Port of Tacoma and we are excited to be 100% located in the city that has supported our business and growth over the years. We look forward to bringing the TOTE office to Tacoma and are grateful for such a warm welcome,” said TOTE Maritime Alaska President, Grace Greene.

The upcoming move, planned for Spring 2020, will be TOTE’s second location in Tacoma, including their office at the Port of Tacoma, where they currently operate two cargo ships serving the Alaska market. Mayor Woodards reached out to Greene to congratulate her on the decision to choose Tacoma as home base.

“I am pleased to welcome TOTE Maritime’s corporate headquarters and the approximately 150 family wage jobs it will bring to Downtown Tacoma. I applaud the new ownership group for investing in and adapting this important property into a multi-tenanted space,” said Tacoma Mayor Victoria Woodards.

With historical roots in the Tacoma area, TOTE is looking forward to the office upgrade. Sellen has been hired as the general contractor on the project with Bonewitz providing project management and BCRA as architect. TOTE Maritime Alaska will continue supplying Alaska via their twice weekly shipping service between Anchorage and Tacoma.

TOTE Maritime Alaska Receives 2019 Environmental Stewardship Award

TOTE Maritime Alaska was recently announced by The Northwest Seaport Alliance as the winner of the 2019 North Star Award for Environmental Stewardship for its efforts to convert its fleet of ORCA Class vessels from conventional diesel fuel to liquified natural gas (LNG), the cleanest burning shipping fuel on the market. This annual award recognizes businesses that promote environmental sustainability and demonstrate a commitment to the natural environment.

“It is an honor to receive the Environmental Stewardship Award from The Northwest Seaport Alliance,” said TOTE Maritime Alaska President Grace Greene. “While we knew it was going to be a long road to convert these vessels to a cleaner source of fuel, we always knew it was the right decision based on the environmental and efficiency benefits that this initiative will create.”

According to The Northwest Seaport Alliance, the North Star Awards attracted 17 nominations  from companies and organizations for outstanding achievements and contributions to the economic and environmental vitality of the region.

“This recognition is meaningful because our goal is always to be good stewards – for our industry, for our communities, and for our planet,” said Greene. “We are grateful to our customers and our partners who have supported us along the way.”

Conversion of TOTE Maritime Alaska’s ORCA Class vessel, the North Star, is expected to be complete by Q1 2021, while the company’s second vessel, the Midnight Sun, is scheduled to be converted by Q1 2022.

TOTE Maritime Names Alex Hofeling New Vice President and General Manager in Alaska

TOTE Maritime Names Alex Hofeling New Vice President and General Manager in Alaska

Anchorage, AK – Alex Hofeling has been selected as the next Vice President and General Manager for TOTE Maritime’s Alaska office and operations. In this role, Hofeling will oversee both the Anchorage and Fairbanks offices.

Hofeling has been with TOTE Maritime since September 2013. He began his time with TOTE as a Regional Sales Manager and was promoted to Director of Marketing in 2016. Over the last five years, Hofeling has played an instrumental role in TOTE Maritime’s success in Alaska. Before TOTE, Hofeling worked for Coastal Transportation and served in the U.S. Coast Guard.

In his role as Vice President and General Manager, Hofeling will be the face of TOTE in the state of Alaska, work closely with the Port, labor partners, customers and community partners to ensure that TOTE continues to offer reliable, best in class service to the Last Frontier state.

Hofeling will succeed Grace Greene who was promoted to President of TOTE Maritime Alaska in August 2018. He will assume the role on January 1 and will relocate to Anchorage with his family over the coming months.

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TOTE Maritime Alaska supports rebuilding of playground

TOTE Maritime Alaska is excited to support Mountain View Elementary by providing in-kind shipping for their new playground. The playground at the elementary school was destroyed in a fire and though it will be hard to have it ready in time for the school year, hopefully TOTE Maritime’s support will mean it can happen as quickly as possible.

Read the full story as covered by KTUU here.