Stop hoarding: Anchorage mayor, shipping companies assure Alaskans the supply chain is intact

 

On Sunday morning, Anchorage Mayor Ethan Berkowitz stood on a third-story deck overlooking the Port of Alaska, where workers were unloading 1,200 shipping containers of goods.

In two days, another 1,200 will arrive on Anchorage’s shore.

Berkowitz was intentionally addressing news media with a busy port as the backdrop. He wants to dispel rumors that the coronavirus has disrupted the supply chain, which has prompted residents to make a run on grocery stores, clearing out pasta, rice, meat, baking ingredients and cleaning products. Read more on ADN.com

TOTE Maritime Alaska Responds to COVID-19

 

FOR IMMEDIATE RELEASE

TOTE Maritime Alaska Responds to COVID-19 Modifies business continuity plan, maintaining reliable, twice-weekly service to Alaska

Anchorage, Alaska, March 15, 2020 – TOTE Maritime Alaska, an affiliate of TOTE, LLC and leading domestic maritime carrier, announced it has modified its business continuity plans in response to COVID-19, commonly known as coronavirus, to help protect the health and wellbeing of its employees, while ensuring continuity of service to Alaska.

All TOTE operations are running normally, and there are no expected changes to its twice-weekly sailing schedule at this time. The company’s Orca Class vessels, the North Star and Midnight Sun, are scheduled to deliver two full ships of cargo to Anchorage on Sunday, March 15 and Tuesday, March 17, respectively. There have been no changes to TOTE’s future sailing schedule.

“We understand the concerns our customers and the communities in which we work have about the virus and any impact it may have locally,” said TOTE Maritime Alaska President Grace Greene.

“We are continually monitoring the COVID-19 situation closely and remain committed to providing safe and reliable service to Alaska in this dynamic and rapidly changing environment.”

On Friday, March 13th, TOTE implemented additional, proactive measures to help protect the health and well-being of its employees and its ability to service customers by keeping critical supply chains open and reliable. These measures include supporting social distancing efforts and increasing measures to limit exposure to vessel crews at sea.

TOTE is closely tracking updates provided by federal authorities, as well as public health organizations, to obtain timely and accurate information to ensure it is properly prepared to respond. In addition, TOTE is in frequent communication with governmental authorities, customers and other relevant stakeholders about its business continuity plans should the company need to make any adjustments to its operating practices.

 

TOTE Maritime Alaska Continuing Twice-weekly Service to Alaska

 

TOTE Maritime Alaska is continuing with its scheduled twice weekly service to Alaska. The response to mitigate the risk of COVID-19 is a continually evolving situation and TOTE Maritime Alaska will remain committed to providing safe and reliable service to Alaska.

On Friday, March 13, TOTE Maritime Alaska announced that they are implementing measures to ensure the health and wellbeing of their employees and their ability to service customers and keep critical supply chains open and reliable. These measures include supporting social distancing efforts by encouraging employees to work from home and increasing measures to limit exposure to our vessel crews at sea.

Message from TOTE Maritime Alaska President, Grace Greene

TOTE Maritime Alaska is closely monitoring the COVID-19 situation and it’s important we respond to these challenges in a manner that ensures the safety of individuals, our families, and our communities. We remain committed to our customers and delivering safe and reliable service to Alaska, and we have no plans to change.

TOTE Maritime Alaska and Alaska as a whole is no stranger to challenges. We see this challenge as an opportunity to continue to demonstrate our resilience and strength as the most reliable service to Alaska.

-Grace

 

Questions or Concerns?

If you have questions or concerns we encourage you to work with your sales representatives. We are grateful for your partnerships and look forward to continuing to work together to keep Alaska moving.

  • Alaska Customer Service: 907.276.5868 
  • Federal Way Customer Service: 253.449.2112

TOTE Maritime Alaska to Move Headquarters to Downtown Tacoma in Spring 2020

TOTE Maritime Alaska announced today that it plans to relocate its headquarters to Downtown Tacoma from its current address in Federal Way. The transition will bring nearly 150 TOTE employees to the 909 A Street Building every weekday. Employees of the company are excited about having access to all the restaurants, parks and amenities Tacoma has to offer as well as being part of a growing, urban community.

“TOTE Maritime Alaska helped build the Port of Tacoma and we are excited to be 100% located in the city that has supported our business and growth over the years. We look forward to bringing the TOTE office to Tacoma and are grateful for such a warm welcome,” said TOTE Maritime Alaska President, Grace Greene.

The upcoming move, planned for Spring 2020, will be TOTE’s second location in Tacoma, including their office at the Port of Tacoma, where they currently operate two cargo ships serving the Alaska market. Mayor Woodards reached out to Greene to congratulate her on the decision to choose Tacoma as home base.

“I am pleased to welcome TOTE Maritime’s corporate headquarters and the approximately 150 family wage jobs it will bring to Downtown Tacoma. I applaud the new ownership group for investing in and adapting this important property into a multi-tenanted space,” said Tacoma Mayor Victoria Woodards.

With historical roots in the Tacoma area, TOTE is looking forward to the office upgrade. Sellen has been hired as the general contractor on the project with Bonewitz providing project management and BCRA as architect. TOTE Maritime Alaska will continue supplying Alaska via their twice weekly shipping service between Anchorage and Tacoma.

TOTE Maritime Alaska Receives 2019 Environmental Stewardship Award

TOTE Maritime Alaska was recently announced by The Northwest Seaport Alliance as the winner of the 2019 North Star Award for Environmental Stewardship for its efforts to convert its fleet of ORCA Class vessels from conventional diesel fuel to liquified natural gas (LNG), the cleanest burning shipping fuel on the market. This annual award recognizes businesses that promote environmental sustainability and demonstrate a commitment to the natural environment.

“It is an honor to receive the Environmental Stewardship Award from The Northwest Seaport Alliance,” said TOTE Maritime Alaska President Grace Greene. “While we knew it was going to be a long road to convert these vessels to a cleaner source of fuel, we always knew it was the right decision based on the environmental and efficiency benefits that this initiative will create.”

According to The Northwest Seaport Alliance, the North Star Awards attracted 17 nominations  from companies and organizations for outstanding achievements and contributions to the economic and environmental vitality of the region.

“This recognition is meaningful because our goal is always to be good stewards – for our industry, for our communities, and for our planet,” said Greene. “We are grateful to our customers and our partners who have supported us along the way.”

Conversion of TOTE Maritime Alaska’s ORCA Class vessel, the North Star, is expected to be complete by Q1 2021, while the company’s second vessel, the Midnight Sun, is scheduled to be converted by Q1 2022.

TOTE Maritime Names Alex Hofeling New Vice President and General Manager in Alaska

TOTE Maritime Names Alex Hofeling New Vice President and General Manager in Alaska

Anchorage, AK – Alex Hofeling has been selected as the next Vice President and General Manager for TOTE Maritime’s Alaska office and operations. In this role, Hofeling will oversee both the Anchorage and Fairbanks offices.

Hofeling has been with TOTE Maritime since September 2013. He began his time with TOTE as a Regional Sales Manager and was promoted to Director of Marketing in 2016. Over the last five years, Hofeling has played an instrumental role in TOTE Maritime’s success in Alaska. Before TOTE, Hofeling worked for Coastal Transportation and served in the U.S. Coast Guard.

In his role as Vice President and General Manager, Hofeling will be the face of TOTE in the state of Alaska, work closely with the Port, labor partners, customers and community partners to ensure that TOTE continues to offer reliable, best in class service to the Last Frontier state.

Hofeling will succeed Grace Greene who was promoted to President of TOTE Maritime Alaska in August 2018. He will assume the role on January 1 and will relocate to Anchorage with his family over the coming months.

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TOTE Maritime Alaska supports rebuilding of playground

TOTE Maritime Alaska is excited to support Mountain View Elementary by providing in-kind shipping for their new playground. The playground at the elementary school was destroyed in a fire and though it will be hard to have it ready in time for the school year, hopefully TOTE Maritime’s support will mean it can happen as quickly as possible.

Read the full story as covered by KTUU here. 

Leadership Transitions announced for TOTE Maritime companies

 

Michael Noone will become President of TOTE Maritime Puerto Rico and Grace Greene will assume the role of President at TOTE Maritime Alaska

 June 12, 2018 – Today TOTE announced leadership changes within its TOTE Maritime division. Michael Noone, currently President of TOTE Maritime Alaska will transition and become President at TOTE Maritime Puerto Rico. Grace Greene, currently Vice President and General Manager at TOTE Maritime Alaska has been promoted to President and will take over for Noone.

These transitions are the first changes within the TOTE organization following the announcement that Tim Nolan will step into the role of President and CEO following the retirement of Anthony Chiarello later this summer.

“I am excited for the opportunity to work with another TOTE company and I look forward to working closer with my colleagues in Jacksonville and San Juan in serving our customers in the Puerto Rico trade” commented Mike Noone. “It has been wonderful to work with my colleagues and the customers in the Alaska trade for the last five years – they have been like a family. Their commitment to Alaska is reflected in TOTE Maritime Alaska’s recent Quest for Quality Award as the Top Ocean Carrier. I am grateful for their support and dedication and I look forward to becoming a part of the Puerto Rico team.”

Noone has more than 30 years of experience in the maritime industry and has been with TOTE Maritime Alaska since 2013. He will officially step into his role on September 4, immediately following the Labor Day holiday. Greene will assume the role of President for TOTE Maritime Alaska on August 6.

“Having lived in Alaska for nearly 10 years, I have personally experienced the critical support that TOTE Maritime Alaska provides to the people and communities of this state” noted Grace Greene. “I look forward to serving as President of TOTE Maritime Alaska and working with the entire team to build on our 40 year success.”

Greene has worked for TOTE Maritime since 2014 and served in the U.S. Marine Corps as a helicopter pilot and Aircraft Commander.

“This is an exciting time for the TOTE family of companies” noted Nolan. “I am confident that we have the best people leading the TOTE Maritime organization into the future. Their leadership will build on TOTE’s 40+ year commitment to providing the best maritime shipping services to the communities of Alaska and Puerto Rico.”

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TOTE Maritime Launches Mobile Application for Customers

TOTE Maritime Launches Mobile Application for Customers

Mobile App is part of TOTE Maritime’s eSolutions platform designed to streamline and enhance the customer experience

May 10, 2018 – In late March, TOTE Maritime introduced a new mobile application as part of the company’s online customer service platform. The new mobile application is the first in the US domestic trade to offer a single platform for customers to access real time shipment data.

The TOTE Portal mobile application allows TOTE Maritime customers to access their shipment information from anywhere using any device.  Features of this new application include but are not limited to:

  • Equipment Status Information
  • Watch List Capabilities with Automatic Notification
  • Arrival & Departure Shipment Details
  • Voyage Calendar
  • One Touch Access to Customer Service

 

Since its initial launch, TOTE Maritime – with customers in diverse locations such as Puerto Rico and Alaska – has received praise for the application specifically regarding its ease of use, increased transparency and overall benefits for customers’ business needs.

“I love the TOTE Maritime app – overall it is a wonderful addition to their customer service. I like that I can do everything from my phone including track shipments and monitor inventory.  This information allows me to make educated decisions about equipment in our yards which is important for the larger business” commented Andrea Thompson of the Odom Corporation.

Todd Browner, District Manager for Lynden International noted “It is very easy to use and provides a lot of information at my fingertips – I don’t have to pull out my laptop and log in to get updates.”

“TOTE is committed to meeting and exceeding our customers’ expectations and needs” noted Kevin Kendrick, Senior Vice President and Chief Commercial Officer, TOTE. “The new mobile app provides access to critical cargo information at any time of day. Our goal is for the app to enhance TOTE’s best in class customer service experience.”

This new tool is part of TOTE’s eSolutions platform – an ongoing effort to provide online applications that are useful and relevant to TOTE’s diverse customer base.

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