TOTE Puerto Rico Named Area’s Best Employer

Recognized as Top Employer for Fourth Consecutive Year

SAN JUAN, Puerto Rico, October 5 — TOTE Maritime Puerto Rico, LLC (“TOTE Puerto Rico”), a premier carrier in the domestic maritime industry, today announced its representative company’s fourth consecutive, first place ranking in the annual Kincentric and GFR Media “Best Employer” award for small companies.

For 17 years, GFR Media and Kincentric have awarded Best Employer Awards to companies considered to demonstrate excellence in the workplace, foster an agile culture and consistently deliver strong, sustainable business results.

“TOTE Puerto Rico has reliably delivered consumer goods to the island for the past 35 years and we are proud to once again be recognized with this distinguished award,” said TOTE Puerto Rico Vice President and General Manager for Caribbean Services Eduardo Pagan. “Thanks to our dedicated team of colleagues, we will continue to meet the needs of Puerto Rico consumers, businesses and communities for decades to come.” 

TOTE Puerto Rico provides reliable, twice weekly service from Jacksonville, Fla. to San Juan, delivering fresh foods, poultry, pharmaceuticals, construction materials and other essential goods on which consumers rely to support their quality of life and most basic needs. Leveraging the world’s first liquefied natural gas (LNG) fueled containerships – the cleanest and most advanced in the market today – and other innovative maritime capabilities, including industry-leading software and a state-of-the-art terminal operating system, TOTE Puerto Rico has consistently delivered for the island in the most challenging of circumstances.

“TOTE Puerto Rico and its representative company greatly values our employees, who dedicate themselves to serving our customers and the needs of our business,” said Pagan. “Thanks to their efforts, we have been able to maintain the continuity of operations in support of those who depend on us most.”

“Since joining TOTE Puerto Rico 24-years ago as a messenger at the terminal, I have worked my way up through increasing responsibilities and am proud to be a part of the TOTE family,” said TOTE Puerto Rico’s San Juan Terminal Manager Ivan Burgos. “TOTE Puerto Rico’s investments in our colleagues and in the communities in which we live and operate, truly make this organization a great place to work.”


About TOTE

TOTE is a leading transportation and logistics company, overseeing some of the most trusted companies in the US. TOTE Puerto Rico and TOTE Alaska bring unmatched reliability and service to their respective markets. TOTE Shipholdings serves as TOTE Puerto Rico’s general agent in Puerto Rico and TOTE Services offers crewing and technical services to meet the needs of commercial, privately owned and U.S. Government vessels. TOTE is part of the Saltchuk family of companies.



TOTE Celebrates National Truck Driver Appreciation Week

Commends America’s truckers for keeping our nation’s economy moving and enabling industry leading turn times at TOTE terminals

Jacksonville, Fla., September 15, 2020 – TOTE, LLC (“TOTE”) and its affiliates TOTE Maritime Alaska (“TOTE Alaska”) and TOTE Maritime Puerto Rico (“TOTE Puerto Rico”) honor America’s truckers for the significant contributions they make to keep our nation’s economy moving.  

“Thanks to the efforts of our partners in the trucking industry, as well as our investments in technology and terminal operations, TOTE Puerto Rico has among the fastest turn times in the industry,” said TOTE Puerto Rico Vice President of Operations Jim Wagstaff. “TOTE Puerto Rico’s average turn times at the Port of Jacksonville have improved nearly five-percent year over year and are now below 19 minutes.”

The TOTE companies define turn times as the amount of time a trucker spends at a terminal from check-in at the front gate until he/she checks-out at the out gate. This excludes bad orders and maintenance issues.

TOTE Puerto Rico recently redesigned operations at its Jacksonville terminal to further enhance safety and efficiency for truckers at JAXPORT. TOTE Puerto Rico also invested in the installation of new spreader bars, which allows the company to more quickly offload containers from the ship to the terminal. In turn, truckers can more efficiently pick up containers to be delivered to their destination.

TOTE Alaska has also made investments to enhance operational efficiencies, which have produced industry-leading turn times of 15 minutes at its terminal in Tacoma. These improvements include additional cargo capacity, paperless gates and a new intercom system that combined improve productivity, minimize face-to-face interaction and further enhance the safety of truckers at TOTE Alaska’s terminals.

“Truckers are an integral link in the supply chain, providing that first-mile, last-mile service that is essential to moving nearly every good consumed,” said TOTE Alaska Vice President of Operations Chris Rye. “Trucks are the backbone of our economy, positively impacting consumers and businesses from Alaska to Puerto Rico.”

In recognition of National Truck Driver Appreciation Week, TOTE Puerto Rico has posted large banners throughout its terminals in Jacksonville and San Juan that say, “Drivers keep us moving. Thank you for all that you do!” Meanwhile, TOTE Alaska is providing catered meals to drivers throughout the week and hosting raffle drawings, featuring a 55” TV grand prize.


About TOTE

TOTE, LLC’s family of companies includes leading transportation and logistics companies. TOTE Maritime Alaska, LLC and TOTE Maritime Puerto Rico, LLC bring unmatched reliability and service to their respective markets. TOTE Services, LLC offers crewing and technical services to meet the needs of commercial, privately owned and U.S. Government vessels. TOTE, LLC is part of the Saltchuk portfolio of companies.

TOTE Companies Win Quest for Quality Award from Logistics Management Magazine

TOTE ocean carriers honored for world-class operations and exemplary service

 JACKSONVILLE. Fla., August 10, 2020 — TOTE, LLC (“TOTE”) operating companies TOTE Maritime Alaska and TOTE Maritime Puerto Rico have been honored with Logistics Management magazine’s Quest for Quality Awards for demonstrated excellence as ocean carriers.

For decades, Logistics Management has set the gold standard for customer satisfaction and performance through its Quest for Quality Awards, and TOTE has received recognition for outstanding operations. 

“Our editorial team has found over the years that no matter how many economic, regulatory or operational pressures they continue to face, the carrier and service provider communities find a way to step up to the plate to meet those evolving challenges,” said Group Editorial Director of Peerless Media, LLC., the publisher of Logistics Management.

This year 4,504 ballots were cast by logistics and supply chain decision-makers who gave the TOTE ocean carriers top marks in IT, customer service, performance, equipment operations, and value.

“TOTE Maritime Puerto Rico is committed to excellence and to delivering our customers an unparalleled level of service,” said TOTE Maritime Puerto Rico President Mike Noone. “I am extremely proud of our teams – on land and at sea – for this recognition and for their ongoing dedication to our customers in the toughest of times.”  

 TOTE’s family of companies – including TOTE Maritime Alaska, TOTE Maritime Puerto Rico and TOTE Services – take pride in the quality of service they provide their customers.

TOTE Maritime Alaska’s built-to-serve business model has made a positive difference to communities that depend on us to be a vital link in the supply chain, providing best-in-class service and innovative solutions to help meet their needs,” said TOTE Maritime Alaska President Grace Greene. “We look forward to continuing to provide top-quality service for our customers throughout 2020 and beyond.”

A full list of Quest for Quality Awards is published online here.


TOTE, LLC’s family of companies includes leading transportation and logistics companies. TOTE Maritime Alaska, LLC and TOTE Maritime Puerto Rico, LLC bring unmatched reliability and service to their respective markets. TOTE Services, LLC offers crewing and technical services to meet the needs of commercial, privately owned and U.S. Government vessels. TOTE, LLC is part of the Saltchuk portfolio of companies.

TOTE Maritime Puerto Rico Adds 220 NaturaLINE® Refrigeration Units from Carrier Transicold

Leased through SeaCube Containers, the innovative natural refrigerant units will help TMPR achieve best-in-class environmental sustainability goals

SINGAPORE, June 12, 2019 – Further extending its commitment to environmental sustainability, TOTE Maritime Puerto Rico (TMPR) is enhancing its fleet with 220 containers chilled by the industry’s only natural refrigerant-based system, the NaturaLINE® unit from Carrier Transicold. TMPR is the first shipping line to place a sizable quantity of NaturaLINE units into service on U.S. domestic trade routes.

NaturaLINE units use carbon dioxide (CO2), a refrigerant with the lowest global warming potential (GWP) among all refrigerants currently used in container systems.

Carrier Transicold is a part of Carrier, a leading global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies.

TMPR’s new refrigerated containers – a mix of 40-foot and 45-foot high-cube models – are being acquired via lease from SeaCube Containers LLC. NaturaLINE units use CO2 refrigerant, also known as R-744, which has an ultra-low GWP of 1, in comparison to GWPs that range from 600 to nearly 4,000 for refrigerants used in other container systems. R-744 is also non-ozone depleting, widely available, relatively inexpensive and classified as A1 for low-toxicity and no flame propagation.

“With its natural refrigerant, NaturaLINE units help fleets guard against regulations, environmental taxes and phase outs that other refrigerants could be subject to during the operational life span of units purchased today,” said David Appel, president, Carrier Transicold & Refrigeration Systems. R-744’s outstanding thermal characteristics enable the energy-efficient NaturaLINE unit to achieve minus 40 degrees Celsius, along with significantly quieter operation, tighter temperature control and with no operating restrictions. Previously, reaching such a low temperature required a container system using a refrigerant with a GWP nearly 4,000 times higher than R-744.

“TMPR tested NaturaLINE units in our fleet and found that in all temperature ranges, its capabilities surpassed our expectations,” said Jim Wagstaff, vice president operations, TOTE Maritime Puerto Rico.

The NaturaLINE unit’s deep-frozen capacity was an important factor for TMPR when considering moving cargoes, such as ice cream, through the tropics because of the high level of performance required to ensure optimal conditions.

According to Wagstaff, the NaturaLINE unit’s use of environmentally sustainable refrigerant supports its pledge to be the most environmentally responsible organization in the maritime industry.

“TOTE’s commitment to Puerto Rico is about more than reliable deliveries and exceptional customer service,” said Chris Willman, vice president sales & marketing, TOTE Maritime Puerto Rico. “It’s about leading the industry with best-in-class, environmentally sustainable products, such as NaturaLINE refrigeration units and our emissions-reducing Marlin-class vessels, the first containerships efficiently powered by liquefied natural gas (LNG), providing service to the island since 2015.”

SeaCube Containers, one of the world’s largest purchasers and lessors of refrigerated containers, has been a proponent of the technologically advanced and innovative NaturaLINE unit as a way to help its clients reduce their carbon footprints.

“With this order, we are pleased to be able to help TOTE Maritime Puerto Rico in achieving its environmental goals,” said Robert Sappio, CEO, SeaCube.

“Through this commitment to NaturaLINE technology, TOTE Maritime Puerto Rico and SeaCube Containers are helping to advance the container shipping industry toward a more sustainable future,” Appel said.

For more information about the NaturaLINE refrigeration unit from Carrier Transicold, visit

About Carrier Transicold Carrier Transicold helps improve transport and shipping of temperature-controlled cargoes with a complete line of equipment and services for refrigerated transport and cold chain visibility. For more than 45 years, Carrier Transicold has been an industry leader, providing customers around the world with advanced, energy-efficient and environmentally sustainable container refrigeration systems and generator sets, direct-drive and diesel truck units, and trailer refrigeration systems. Carrier Transicold is a part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation technologies. For more information, visit Follow Carrier on Twitter: @SmartColdChain.

TOTE Maritime Puerto Rico receives top honors in Quest for Quality Awards

TOTE Maritime Puerto Rico receives top honors in Quest for Quality Awards

TOTE received the best score in the Value and IT categories

Jacksonville, FL – Last week it was announced that TOTE Maritime Puerto Rico was ranked number one in the value and IT categories for Ocean Carriers in this year’s Quest for Quality awards. These awards are a reflection of the long term investments being made by TOTE Maritime Puerto Rico – including the world’s first LNG powered containerships, terminal upgrades and custom equipment for customers – to ensure best in class service for the Puerto Rico market.

Logistics Management’s annual Quest for Quality awards ranks Ocean carriers. This annual award is driven by feedback from customers.

“TOTE Maritime Puerto Rico is excited to receive top honors in both of these categories” noted Tim Nolan, President and CEO of TOTE. “Over the last few years, we have implemented new programs and secured new equipment to support diverse customer needs and ensure customer are receiving a best in class customer experience and great value when working with TOTE Maritime.”

Value and information technology, the categories where TOTE Maritime Puerto Rico scored highest in the industry, were ranked as the second and third most important attributes of a successful ocean carrier, preceded only by on-time performance.

Over the last five years, TOTE Maritime Puerto has invested in all aspects of operations to provide a competitive, best in class service for the Puerto Rico trade. These investments include new equipment, new vessels, updated operating systems, and new terminal systems to increase efficiency.

In the last six months, TOTE Maritime has launched a series of new and updated customer tools to improve the customer experience and increase the value of doing business with TOTE Maritime. These investments include additional new equipment such as 53’ and 40’ chassis as well as:

  • an additional 300 x 40’ chassis delivered to Puerto Rico in June.
  • an additional 220 x 53’ newly built containers, distributed in the last two months.
  • an additional 200 x 53’ chassis are being delivered this week (week of August 6).

Most recently, TOTE Maritime launched a new mobile application allowing customers access to cargo and sailing information at any time of day from any device.

In addition to these equipment and IT updates, TOTE continues to adjust service offerings in line with customers’ needs. Specifically, TOTE Maritime Puerto Rico will continue to maintain Saturday gate hours in San Juan, as they have done since the beginning of 2018, to support customer cargo needs on the island.

“These updates are critical to providing customers with access to cargo and vessel information at any time of day from any device in the world” commented Bill Taylor, Vice President of Sales. “We know our customers expect best in class service and we are committed to providing the best customer experience possible.”

View the select list of Ocean Carrier Winners.



TOTE Maritime continues substantial investment in equipment

TOTE Maritime continues substantial investment in equipment

The company has secured additional 53’ containers, chassis and refrigerated equipment

Jacksonville, FL – TOTE Maritime Puerto Rico continues to make substantial investments in equipment to meet the needs of its customers as well as Puerto Rico as the island continues with recovery efforts following last year’s hurricane season.

In the last few months, TOTE Maritime has secured more than 200 additional 53’ containers, leased an additional 500 chassis  and distributed 75 new gen sets for customers in Puerto Rico.

These investments are critical given the focus on recovery and rebuilding the island following Hurricane Maria.  This equipment will also ensure that customers and communities have access to adequate supplies as Puerto Rico prepares for this year’s hurricane season.

TOTE Maritime’s 53’ containers are custom made for both TOTE and Puerto Rico. These custom containers maximize space increasing capacity by 42 percent over a standard 40’ container. With this increased capacity, they also improve efficiency, reduce greenhouse gas emissions and reduce transportation costs for goods traveling to Puerto Rico.

New gen sets and chassis for Puerto Rico mean expanded capacity to support increased cargo and diverse customer needs over the coming months. TOTE’s new gensets will ensure both TOTE and its customers are prepared to support the island throughout hurricane season.

These new equipment purchases are part of TOTE Maritime Puerto Rico’s five year equipment plan that will further improve the customer experience.


Leadership Transitions announced for TOTE Maritime companies


Michael Noone will become President of TOTE Maritime Puerto Rico and Grace Greene will assume the role of President at TOTE Maritime Alaska

 June 12, 2018 – Today TOTE announced leadership changes within its TOTE Maritime division. Michael Noone, currently President of TOTE Maritime Alaska will transition and become President at TOTE Maritime Puerto Rico. Grace Greene, currently Vice President and General Manager at TOTE Maritime Alaska has been promoted to President and will take over for Noone.

These transitions are the first changes within the TOTE organization following the announcement that Tim Nolan will step into the role of President and CEO following the retirement of Anthony Chiarello later this summer.

“I am excited for the opportunity to work with another TOTE company and I look forward to working closer with my colleagues in Jacksonville and San Juan in serving our customers in the Puerto Rico trade” commented Mike Noone. “It has been wonderful to work with my colleagues and the customers in the Alaska trade for the last five years – they have been like a family. Their commitment to Alaska is reflected in TOTE Maritime Alaska’s recent Quest for Quality Award as the Top Ocean Carrier. I am grateful for their support and dedication and I look forward to becoming a part of the Puerto Rico team.”

Noone has more than 30 years of experience in the maritime industry and has been with TOTE Maritime Alaska since 2013. He will officially step into his role on September 4, immediately following the Labor Day holiday. Greene will assume the role of President for TOTE Maritime Alaska on August 6.

“Having lived in Alaska for nearly 10 years, I have personally experienced the critical support that TOTE Maritime Alaska provides to the people and communities of this state” noted Grace Greene. “I look forward to serving as President of TOTE Maritime Alaska and working with the entire team to build on our 40 year success.”

Greene has worked for TOTE Maritime since 2014 and served in the U.S. Marine Corps as a helicopter pilot and Aircraft Commander.

“This is an exciting time for the TOTE family of companies” noted Nolan. “I am confident that we have the best people leading the TOTE Maritime organization into the future. Their leadership will build on TOTE’s 40+ year commitment to providing the best maritime shipping services to the communities of Alaska and Puerto Rico.”








TOTE’s Tim Nolan Honored with Herb Brand Award

Jacksonville, FL – This weekend, Tim Nolan was honored with the Herb Brand Award at the Maritime Council of NY/NJ’s 56th Annual Dinner Dance.

The Herb Brand award is one of three awards given to champions of the U.S. Maritime industry. Other recipients of this year’s awards were Congressman Cedric Richmond for the Government “Man of the Year” Award and Randi Weingarten President of the American Federation of Teachers who received the Paul Hall Award.

These awards are given to leaders in the government, business and industry communities whose efforts and engagement have championed and strengthened the U.S. Maritime community over the last year. Both Nolan and Weingarten, along with their organizations, were instrumental in delivering relief from the U.S. mainland to Puerto Rico following Hurricane Maria in 2017.

In his acceptance remarks Nolan noted:

“When Hurricane Maria made landfall last September, it was devastating to the people and communities of Puerto Rico. . . It was at this time that I [also] experienced one of the proudest moments of my career, as the U.S. Maritime Industry was one of the first to stand up and support the island in its time of need.   In that moment, every person that is a part of making the U.S. maritime industry so strong came together to support the island. . .The collective response to Hurricane Maria is what makes the U.S. Maritime Industry great. And I am honored and proud to be a part of this community. Through our collaboration and teamwork, we demonstrated that the U.S. maritime community is unlike any other.” 

Nolan was recently named the next President and CEO for TOTE Inc and will begin in this new role on July 16.