TOTE cargo ship navigating icy waters at sunset.

TOTE Maritime Alaska Recognized for Customer Service in 2026 Quest for Quality Awards

Tacoma, WA – TOTE Maritime Alaska (TOTE) has been recognized with a 2026 Quest for Quality Award for Customer Service in the Ocean Carriers category, while also finishing second overall among ocean carriers.

Presented annually by Logistics Management, the Quest for Quality Awards recognize transportation and logistics providers based directly on feedback from the customers they serve. This year’s recognition builds on TOTE’s strong performance in the 2025 awards and reflects the company’s continued focus on delivering exceptional service to Alaska.

“To be recognized directly by our customers is an incredible honor and a testament to our focus on exceptional service,” said Bill Crawford, President of TOTE Maritime Alaska. “This recognition reminds us that we are at our best when we are serving the people and communities of Alaska. That commitment is at the core of who we are.”

The Quest for Quality Awards measure transportation providers across five key areas: on-time performance, value, information technology, customer service, and equipment and operations. Winners are determined through an invitation-only survey of Logistics Management readers conducted by Peerless Research Group.

For more than 50 years, TOTE has served the state of Alaska, providing twice-weekly roll-on/roll-off service between Tacoma, Washington, and Anchorage, Alaska. This recognition reflects the dedication of TOTE team members at sea and on shore who work every day to provide reliable, best-in-class service to TOTE’s customers and the communities they serve.

TOTE Maritime Alaska, LLC is part of TOTE Group, a leading transportation and logistics company overseeing some of the most trusted companies in the United States. TOTE Maritime Alaska operates a dedicated fleet of roll-on/roll-off vessels serving the Alaska market with dependable service between Tacoma, Washington, and Anchorage, Alaska.

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