It's that time of year again. TOTE is announcing the official start of KFF (Keep From Freezing) service to begin with our northbound voyage 21161 departing Tacoma on Friday, October 1, 2021.
As a reminder, basic guidelines for requesting KFF service are:
• Request KFF service at time of booking
• Request insulated equipment at time of booking
• Declare KFF service on your bill of lading for each load
If you are a customer that has a TOTE Maritime Alaska equipment pool, our Customer Service and Inland Groups will assist you in transitioning to the correct equipment based on your KFF needs.
We would like to thank each and every one of you for helping make this a smooth transition. If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.
Alaska Customer Service: 907.276.5868
Alaska Account Executives: 907.265.7216
Tacoma Customer Service: 253.449.2112
We appreciate your partnership and support.