2023 KFF Service Notification

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TOTE is announcing the official start of KFF (Keep From Freezing) service to begin with our northbound voyage 23161 departing Tacoma on Wednesday, October 11, 2023.

As a reminder, basic guidelines for requesting KFF service are:

Request KFF service at time of booking
Request insulated equipment at time of booking
Declare KFF service on your bill of lading for each load

If you are a customer that has a TOTE Maritime Alaska equipment pool, our Customer Service and Inland Groups will assist you in transitioning to the correct equipment based on your KFF needs.

We would like to thank each and every one of you for helping make this a smooth transition. If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.

Alaska Customer Service: 907.276.5868

Alaska Account Executives: 907.265.7216

Tacoma Customer Service: 253.449.2112

We appreciate your partnership and support.

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Where are you shipping?

Between Tacoma, WA and Anchorage, AK Between Jacksonville, FL and San Juan, PR Between St. Thomas or St. Croix, USVI and Jacksonville, FL

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